Wanted a quiet room so had paid for upgrade next to pool vs the reserved room. Desk staff’s speech was difficult to understand & written room number looked like a 9 vs 4 so somme confusion on which room tried to access. Required maintenance to fix ac upon arrival, ran out of toilet paper-only had one started roll, only 2 wash cloths to room & toilet had streak on outside. Maintenance staff was helpful & responsive.

Location, breakfast, comfortable beds & pillows. Room we ended with quiet & excellent access to pool.

Stayed in May 2025

Lack of healthy breakfast options

Clean and easy check in

Stayed in April 2025

The air freshener scent in room was unbearable. Front desk said it’s an auto fogger. Plus too much plastic for breakfast. .

The staff was friendly and helpful. Pool was nice! Shade/ sun/ loungers etc. Great

Stayed in March 2025

Food was good at breakfast

Stayed in December 2024

The breakfast was very average.

Staff were friendly. Large room. Met my expectations for this booking.

Stayed in October 2024

Breakfast could have been better. The food was bland.

Stayed in December 2023

Great location. Nice pool area. Room access. Breakfast selections.

Stayed in September 2023

I along with many guests thought that the employee who called off on Saturday & Sunday should be fired! To expect a hot breakfast in the lobby and go there to find cold bagels & danish was really a disappointment. There should be some kind of a back up to make breakfast when someone calls off.

McKensey and Hunter @ the front desk were exceptional. They were polite and ready to help. Breakfast during the weekdays was great. NO BREAKFAST on Sat and Sun. This was very disappointing to most all the guest.

Stayed in August 2023

I called on Friday to see if we could possibly check in a little early because we drove in from out of town and the person on the phone was rude. In addition, i requested 3 rooms near each other because we are a family of 9 and I help my kids with my grandchildren. we were put in rooms 230, 240 and 260, that were not near each other. The first 2 days the breakfast was good, but the third morning, they didn't serve any eggs, hot or hard boiled, they didn't have any yogurt either. I was disappointed as well as my grandchildren.

The location of the hotel was convenient and the breakfast the first 2 days was good. The pool was very nice as well along with the grills by the pool. The rooms were clean except the trash cans that you had to walk by outside the elevators were always full.

Stayed in September 2023

great pool area for price point

Stayed in May 2023

the house keeping very very bad, they did not clean our room, washroom and bathroom was dirty and they put just 2 towels for us but we were 4, they did not put shampoo and soap for us

location was good

Stayed in April 2023

The shower needed a much better cleaning. it had what looked like a little bit of mold at the bottom where the pan and wall meet.

Staff was very friendly! Location was perfect for our trip. Family member had an early morning medical procedure the following day and we were less than 10 minutes from the facility. Breakfast was enjoyable. Better than most others that I've had. Our room, on the first floor, faced the pool and had a sitting area just outside of a "back" door, making it easy to access the pool.

Stayed in April 2023

staff named Sarah

great location

Stayed in March 2023

Trash in hallways outside of every room when we checked in.

Hotel was in a nice safe spot. Rooms were nice, bed was comfy. Staff was nice and breakfast was good.

Stayed in February 2023

Towels looked very tired and grey…

Lack of fresh fruit and Gluten Free

Stayed in February 2023

The food was on the bland side . Could have used some bacon and sausage .

Breakfast could be better.

Stayed in January 2023

Bed is getting a little lumpy. My room was near a generator or electric panel and it had an irritating buzzing sound.

Good breakfast selection. Coffee maker in room produced weak coffee; would recommend a Keurig.

Stayed in December 2022

Only 1/2 roll t.p. on arrival & no new roll provided. Only one wastebasket. Need one in bathroom also.

Good!

Stayed in December 2022

It was fine for an overnight stay. Breakfast was good. Coffee was good..

Stayed in October 2022

comfortable beds!

Stayed in September 2022

Absolutely nothing.

Cassidy was wonderful when I called on July 4th about my 3 day reservation. I wanted to let her know I would be actually checking in at 8 a.m. and not the prior night at 3 pm. When I arrived I was greeted by Sage, she was wonderful getting me checked in. She was there a lot during my stay and always so nice. The property and rooms are kept so nice. This was my second stay in 2 months and will be going back in August again. I wouldn't stay anywhere else!

Stayed in July 2025

I loved how clean everything and updated the property was. The pool was absolutely beautiful, and the facilities are top-notch. Kudos to the manager of this property, exceptional!

I was extremely impressed with the cleanliness and how updated the property is, it was exactly what I wanted, and I will be back soon!

Stayed in May 2025

No sleep. Air conditioner would raise to a very loud level about every 45-50 minutes Address is wrong. Took us to a wrong location on Shea Blvd. The hotel is no where near Shea Blvd

Clean. Bright

Stayed in May 2025

Nice and spacious, employees were great.

Stayed in March 2025