Reviews of Hampton Inn Salem, Ma This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
11 Dodge Street, Salem, MA 1970, United States of America
#5 of 16 hotels in Salem
Guests' ChoiceReview Score
Based on 1312 hotel reviews
8.9Score breakdown
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Cleanliness
9.3
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Comfort
9.3
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Location
9.5
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Facilities
9.2
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Staff
9.2
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Value for money
8.5
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Free WiFi
8.7
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Reviewed: May 10, 2024
Stephen
United States of America2 Reviews8.0“Overall nice place.”- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 4 nights
- • Submitted from a mobile device
The bed was a pillow top mattress so soft and plush when you get settled in then you sink into a hard spot of the mattress and it becomes hard to move around in the bed and really not that comfortable. I’m only 200lbs.For that one reason I would not stay there again. Big reason comfort. That’s just me!
Parking underneath,breakfast included option was phenomenal plenty of foods. Free coffee in lobby 24/7. Close to laundry mat and car wash. Coffee k-cup in room hot good. Housekeeping every day if wanted. Hot shower. Fitness room was great.
Stayed in May 2024
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Reviewed: May 7, 2024
Rosaleen
United Kingdom2 Reviews10“A truly beautiful hotel, friendly team, perfect location, great food. As a solo traveller I loved it”- • Business trip
- • Solo traveler
- • King Room
- • Stayed 4 nights
The only thing I would consider when planning out the day is timing of room cleaning. One thing I did notice is that sometimes I'd go out all day and then when I got home by early evening (usually around 6pm) they wouldn't have cleaned my room yet. By that point I wanted to get into bed and watch tv myself so I didn't want to be interrupted. The team cleaning the room were lovely and kind, always very friendly saying hello etc, and did a beautiful job, but timing wise it just seemed to happen a bit late in the day to be able to have it as often as I'd have liked.
I loved this hotel and will definitely be back again. The location was brilliant, I walked everywhere for my entire trip! The breakfast was simple but exactly what you would want and need every day. There was plenty to eat and they were so kind every morning before they closed, encouraging us to take what we needed before they closed! The rooms were enormous, lovely big TV. Really friendly staff. It was absolutely great and I felt very lucky to have found it! Also you could help yourself to complimentary hot drinks by the front desk when you came in and out every day. Small touches like that just made a huge difference to how homely it was. Also, half way through I decided to extend my trip, and they allowed me to keep the same room to make the extension as convenient as possible.
Stayed in April 2024
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Reviewed: May 7, 2024
Martina
United States of America8 Reviews8.0Very Good- • Leisure trip
- • Couple
- • King Room with Accessible Tub - Mobility and Hearing Access/Non-Smoking
- • Stayed 4 nights
parking fees
Breakfast was great... was a little disappointed with having to pay to park... I did not notice when I booked this hotel... might have chosen something different if I knew there was a parking fee as well.
Stayed in May 2024
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Reviewed: April 28, 2024
Janet
United States of America1 review9.0Wonderful- • Leisure trip
- • Couple
- • King Room
- • Stayed 3 nights
- • Submitted from a mobile device
Breakfast was very good. I wish shuttle to airport or nearby tourist attractions were available and included in price.
Stayed in April 2024
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Reviewed: April 27, 2024
Purcell
United States of America1 review10Exceptional- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted from a mobile device
Breakfast was great! Only complaint was no bananas.
Stayed in April 2024
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Reviewed: April 21, 2024
Nancy
United States of America11 Reviews1 helpful vote8.0“Good location.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
-King room was so small two people could not pass at foot of the bed. -There was no gluten-free bread option at breakfast. This is inconsistent at Hampton Inns, some have, some don’t.
Location.
Stayed in April 2024
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Reviewed: April 17, 2024
Lorey
United States of America3 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The beds were had we only had a roof top view and we didn't like the bathroom door it did t provide enough privacy
Great staff good location loved the decor and how bright and airy it was
Stayed in April 2024
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Reviewed: April 15, 2024
Elizabeth
United States of America1 review10“A perfect spot for a weekend getaway with a new hotel and fantastic location.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
Wish breakfast had more fruit options. A little more communication about house keeping and what the guests should expect to be done on a daily basis. It was not a problem...
Newness of the hotel. Location. Staff. Close to my family in Salem.
Stayed in April 2024
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Reviewed: April 14, 2024
Anne-claire
Netherlands6 Reviews10Exceptional- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Perfect location close to all the sights, shops and restaurants. Friendly staff. Amazing tasting breakfast with great options like waffles, omelets and fresh fruit. Clean rooms and the breakfast area was kept very clean too.
Stayed in April 2024
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Reviewed: April 14, 2024
Marisol
United States of America1 review10Exceptional- • Leisure trip
- • Travelers with friends
- • Queen Room with Two Queen Beds
- • Stayed 4 nights
- • Submitted from a mobile device
Power outlets look like they need to be replaced.
The location was great. Great view. So clean and the staff were beyond amazing.
Stayed in April 2024
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Reviewed: April 10, 2024
Kelly
United States of America1 review10Exceptional- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Mobility and Hearing Access/Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Kind staff and free breakfast
Stayed in April 2024
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Reviewed: April 8, 2024
Kathleen
United States of America1 review10“It was a comfortable stay!”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Location was excellent, parking onsite was great
Stayed in April 2024
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Reviewed: April 7, 2024
Niels
Germany1 review9.0“Great stay in Salem”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
nothing
Great location in walking distance to downtown, very clean, super friendly staff, good breakfast
Stayed in April 2024
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Reviewed: April 7, 2024
Alejandra
United Kingdom6 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
Breakfast options weren't great. Options were a bit too greasy or too sweet. There were no non-dairy options for milk/yoghurt and there were only apples for fruit options.
Room was very spacious and clean, great to relax after exploring Salem. Overall the hotel had a nice, relaxing vibe, it was clean and the staff was very friendly
Stayed in March 2024
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Reviewed: April 6, 2024
R
United States of America1 review10“I definitely recommend this hotel. 10/10”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Mobility and Hearing Access/Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
The only thing that wasn't great was paying $25/day for parking at a hotel I had already purchased a room from. But they made up for it with being a private garage and easy access.
The location was perfect, the room was a great size, bathroom was beautiful, and all of the staff we came in contact with were absolutely wonderful. Everyone was helpful and so nice.
Stayed in April 2024
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Reviewed: April 5, 2024
Corinne
United States of America1 review10“Fantastic long weekend here and could walk to events and locations in the city. Such a great city with different culture”- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 4 nights
- • Submitted from a mobile device
N/a
Clean up to date accommodations. Super friendly and helpful staff and prime location to walk to restaurants, shops and the harbor. They even allow dogs here;)
Stayed in March 2024
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Reviewed: April 2, 2024
Michelle
United States of America2 Reviews9.0“Clean comfortable place to stay.”- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
My daughter liked her room very much.
We rented 2 rooms. The second room was perfect for my daughter.
Stayed in April 2024
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Reviewed: April 2, 2024
Beres
United States of America3 Reviews8.0“We had a short stay and it was a comfortable place to stay.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
My room looked over a busy street and it was noisy at night.
The location is good and in walking distance to restaurants.
Stayed in April 2024
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Reviewed: April 1, 2024
Basma
United States of America1 review9.0“I would reserve again.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
Loud car muffler and motorcycle noise from the street.
Location; room size; cleanliness.
Stayed in March 2024
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Reviewed: April 1, 2024
Miller
United States of America1 review10Exceptional- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted from a mobile device
Parked the car and never needed it again till we left. We could walk everywhere. Also liked the hot coffee and tea in the lobby.
Stayed in March 2024
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Reviewed: March 31, 2024
Amanda
United States of America1 review10Exceptional- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Pool was dirty. Needs more chlorine.
Clean. Parking garage.
Stayed in March 2024
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Reviewed: March 30, 2024
Michelle
United States of America1 review9.0“Loved Salem and the hotel”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds - Mobility and Hearing Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Perfect location for exploring Salem. We will definitely be back at this hotel to explore the city more one day
Stayed in March 2024
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Reviewed: March 29, 2024
Jessica
United States of America9 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 4 nights
- • Submitted from a mobile device
Paying for parking
Close to Essex St & other need to see locations
Stayed in March 2024
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Reviewed: March 28, 2024
Joyce
United States of America1 review10“Had a wonderful time and would do it again”- • Leisure trip
- • Couple
- • King Room
- • Stayed 3 nights
The only downside was the $25 daily parking rate, but it's completely understandable
The staff was amazing! We had such a wonderful time there and everything was in walking distance from there.
Stayed in March 2024
