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  5. Reviews of Hampton Inn Scranton at Montage Mountain

Reviews of Hampton Inn Scranton at Montage Mountain 3 stars

22 Montage Mountain Road, Scranton, PA 18507, United States

#6 of 8 hotels in Scranton

Guests' Choice

Review score

Based on 228 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.5

  • Location

    8.7

  • Facilities

    8.2

  • Staff

    8.7

  • Value for money

    7.7

  • Free WiFi

    5.0

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Showing 1 – 25

  • Reviewed: 3 June 2025

    8.0
    Very good
    • With a pet
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The breakfast and coffee were excellent. The staff was so nice.

    Stayed in June 2025

  • Reviewed: 26 May 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room could of been cleaner hair in the bathroom

    The area

    Stayed in May 2025

  • Reviewed: 12 April 2025

    9.0
    Superb
    • With a pet
    • Leisure trip
    • Family with young children
    • Double Room with Two Queen Beds and Bath Tub - Mobility Access
    • Stayed 1 night
    • Submitted via mobile

    Close to family we were visiting. Close to restaurants city and highway

    Stayed in March 2025

  • Reviewed: 7 April 2025

    8.0
    Good hotel…would stay again!
    • Leisure trip
    • Couple
    • King Room - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    A good hotel right off the highway! Only stayed for 1 night. We would stay again.

    Stayed in April 2025

  • Reviewed: 6 December 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Furnishings were worn but seemed clean.

    Kind staff and god location easy to access from highway. Quick check-in and reasonable deposit.

    Stayed in November 2024

  • Reviewed: 2 December 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was fine… hotel was quiet during the night

    Stayed in December 2024

  • Reviewed: 12 October 2024

    8.0
    Great for travel through, good location, friendly staff
    • Leisure trip
    • Family with young children
    • Double Room with Two Queen Beds and Bath Tub - Mobility Access
    • Stayed 1 night

    The matrass was quite hard for all of us but ok for 1 night. The breakfast could have had a bit more options eg cheese, meat cuts, boiled eggs

    We were on travel through to a next location, but liked that the hotel was close to major highway, restaurants for our stopover. Staff was friendly, hotel was quiet, rooms were spaceous.

    Stayed in October 2024

  • Reviewed: 29 September 2024

    8.0
    Convenient for a night to stay
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Little close to the highway on the other hand you could not hear it inside

    Was clean and pet friendly Nearby good restaurants and other stores Perfect hotel for a stop on your way to a destination

    Stayed in September 2024

  • Reviewed: 10 September 2024

    8.0
    Great for the concert stay over ; the breakfast I would not eat even for free
    • Leisure trip
    • People with friends
    • King Room - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The complementary breakfast was bad. Eggs were watery, bagel topper was rubbery, toaster barely toasted 9am and most of the bakery goods were gone

    Pet friendly

    Stayed in September 2024

  • Reviewed: 2 September 2024

    9.0
    Very Nice Hotel
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I did not like the refillable bottles for shampoo, conditioner, body wash, and lotion. I feel anyone could tamper with those, and we did not use the product. I would much rather have the little bottles that are sealed.The trash cans in the room were so small it was a bit annoying. The breakfast could have been a little better, and maybe have some sausage or bacon no meat was offered at all. The waffle maker was so small, and the line for it was crazy. Maybe they should add a second waffle maker.

    The room was very nice and everything was very clean. They allowed us an early check-in, and the whole process was very easy. Coffee was good for hotel coffee and offered all day till late evening and was always filled and fresh. The pool was nice. The staff was great, very friendly and courteous. Tv channels were few, but they did have showtime. The location was perfect and close to all the activities we went to do in Scranton. Overall, I was very satisfied and would stay at Hampton Inn Scranton again.

    Stayed in September 2024

  • Reviewed: 7 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Extended King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    We liked having breakfast included in our stay. The bed was comfortable.

    Stayed in August 2024

  • Reviewed: 3 July 2024

    7.0
    Simple, and serves its purpose.
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was dated, there were needed repairs to some of the drywall.

    Location was good, and convenient to shopping and food.

    Stayed in July 2024

  • Reviewed: 22 June 2024

    8.0
    Ok but would not stay there again
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Location

    Breakfast was ok. Nothing around it.

    Stayed in June 2024

  • Reviewed: 29 May 2024

    8.0
    Love it
    • Leisure trip
    • Family with young children
    • Double Room with Two Queen Beds and Bath Tub - Mobility Access
    • Stayed 1 night
    • Submitted via mobile

    The food choices were not kid friendly need bacon .

    I loved the location wish you had a game room for kids . My grandson slipped in the pool hurt his leg. Maybe you want to put non slip stops on the pool edges.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    7.0
    Overall a good accessible place to lay your head and pet friendly.
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The only reason I did not give the stay a 10 is because there was lots of noise from other guests when it seriously should have been quiet. In particular the folks in the room next door decided it was a good idea to play rap music at 1:30am into the wee hours of the morning waking my husband and I from sound sleep. I don’t know how the front desk didn’t hear this as we were not a few doors down. That part ruined what could have been a nicer stay.

    This property is easily accessible off Route 81. Pets are welcome, and there is a sidewalk across from the parking lot where you can safely walk your pet. The mattress was comfortable, breakfast plentiful, and staff were welcoming and friendly.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was very limited & poor quality of the hit foods

    Location

    Stayed in April 2024

  • Reviewed: 30 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was an odor in the room. It seemed to be covered up by bleach We have mild allergies...and upon checking out was told that the first floor allowed dogs. We felt that folks should be advised that there are dogs allowed in some rooms. We did not hear them barking...it was quiet.

    Convenient access from interstate.. Decent breakfast..great coffee! Great shower..comfortable beds

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Nice stay
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    The room seems a bit dated. I noticed that the place was under some refurbishment.

    We stayed one night on our way north. The hotel is easy to locate next to I81. The room is a nice size with desk and couch. It had a microwave and mini fridge. The bathroom has 2 sinks, one on the outside of the bathroom and the other in the bathroom. Could be usefull but we didn't use the outside one. The shower had good pressure. The bed was very comfortable.

    Stayed in April 2024

  • Reviewed: 26 February 2024

    9.0
    It was comfortable and perfect for basic needs.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It would be perfect if there was something more to the property like a bar or some kind of recreation room (unless I missed it).

    It’s clean and conveniently located by Montage Mountain

    Stayed in February 2024

  • Reviewed: 31 December 2023

    8.0
    Amazing Stay
    • Leisure trip
    • Family with young children
    • Extended King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    N/A I liked everything

    Very clean rooms, and breakfast was amazing as well.

    Stayed in December 2023

  • Reviewed: 22 November 2023

    8.0
    Much time trying to resolve issue of double charges.
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    They charged for room after booking.com had already charged me. Booking.com has not resolved issue.

    People not in charge control of their dogs or n hallways.

    Stayed in October 2023

  • Reviewed: 20 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Loud dogs allowed.

    Stayed in November 2023

  • Reviewed: 15 September 2023

    7.0
    Standard Hampton Inn.
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night

    Location was pleasant, easy access to Interstate and Scranton. Pretty landscape.

    Stayed in August 2023

  • Reviewed: 11 August 2023

    8.0
    Convenient as a meeting place.
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    The area is very closed down, stores out of business.

    The friendly staff, the convenient elevator, plentiful breakfast. easy parking.

    Stayed in August 2023

Showing 1 – 25

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