N/a

Proximity to the venue Staff was helpful and inviting Safety precautions Breakfast was amazing

Stayed in September 2025

It was very close to the ballpark- short walk to the arch. We had a view of the arch as well!

Stayed in July 2025

"Amenity fee" which included being charged $30 for parking. But I know it's downtown and parking is at a premium.

Location was great. Just a short walk to the Arch and to restaurants and bars.

Stayed in August 2025

Seemed dark & aged.

We had a view of the arch.

Stayed in June 2025

Didn’t appreciate the extra parking charge

Beautiful view

Stayed in August 2025

The front desk lady was AWESOME, I wish I had gotten her name for you, but she was extremely nice and someone I would like at my business.

Stayed in July 2025

Location

Stayed in July 2025

I didn't like that the only microwave was located in the lobby and I had to pay for parking at a hotel I paid to stay at, you charged me $33 a night on top of the grand I already spent to stay the week for. That's not right of a highly recommend place to charge paying guest to park at your hotel they paid to stay at.

Breakfast was a 10. Very friendly and knowledgeable staff. We had great options for breakfast. Hot and cold

Stayed in August 2025

The first night, we got back from the ball game and the shower didn't work. But we let the front desk know and the sent up a maintenance man and he had it fixed in minutes.

The staff was amazing! Very friendly and helpful. The location felt very safe and was close to everything. Best part was that they allow a golf cart tour driver to park outside who will take you all over the city. Will definitely stay again

Stayed in July 2025

Nothing really to complain about

Friendly staff, clean rooms, great view of Arch, indoor pool was nice, great location

Stayed in July 2025

Nothing

Close to the arch

Stayed in July 2025

The streaming on the television was inconsistent.

Location was perfect.

Stayed in July 2025

After an event the traffic gets clogged around the hotel because of the ramp to the MLK bridge. Just something to note. We were there for a game and it took a few to manouver ourselves to where we could get to the entrance.

It’s right downtown, very close to everything. The room was clean and the view was great. I couldn’t get the AC to crank down as low as I would have liked, but it wasn’t hot by any stretch. I just like meat locker temps. The water pressure was fine and no problem with hot water. Fridge and all the basics in the room(no microwave). Bed was pretty firm, had a little trouble sleeping. Linens were comfortable. Building is older, I had stayed here decades ago but it had been decently maintained. Staff I spoke to were all friendly and helpful. We didn’t do the breakfast, so I can’t speak to that. Parking was $30/night. Average downtown. The garage is tight, but no getting around that.

Stayed in July 2025

Elevator wait was long when on 11th floor. Had to go to 15th floor to find an ICE machine that worked.

Location location location - restaurants, Blues Museum, and Arch all within walking distance with an Arch view. Nice pool & nicer breakfast

Stayed in June 2025

The room next door was using drugs and fumes were so strong that it caused allergic reaction in my grandson. Fortunately had Benadryl so didn't have to go to hospital. Nothing the hotel could do about other guests.

Stayed in June 2025

Air conditioning didn't work the first two nights finally got fixed our last night was miserable with the 95 degree heat wave

Convenient, breakfast was good staff was great! Especially Yadi working breakfast very polite so nice and helpful kudos to her!!

Stayed in June 2025

You have to pay for parking. Breakfast was not very good.

The parking was secure. Room was nice. Staff was very friendly.

Stayed in May 2025

The property needs to be renovated

It was close to the Arch

Stayed in June 2025

Waiting for the elevators were very time consuming. It was always a wait.

Staff was very friendly. The view was beautiful and we were in walking distance to the arch.

Stayed in May 2025

Elevators rather slow.

Large room. Large vanity in bathroom. Chair and ottomans to sit on, rather than the bed. Large dining area for breakfast. VERY friendly front desk staff. Great location to walk to sights of interest in St. Louis. Adequate number of towels. Cleaned & vacuumed during our 3 day stay.

Stayed in June 2025

The airconditioning is not cooling good. We had to change room in the middle of the night. The new room's airconditioning is about the same, but we did not call the staff again. That's the only thing that I had concern about.

Near everything. Food is good.

Stayed in June 2025

Front desk staff was great. Location was very good. Room size was adequate. Everything was clean.

Stayed in June 2025

Bed sheets. Something bit me and i was itching when i woke up

Location

Stayed in June 2025

It was close to everything. Breakfast was ok could have had fresh fruit bowls ,but there were a lot of people eating breakfast .so no big issues. Place was clean people friendly. Would stay again.

Stayed in May 2025