Reviews of Hampton Inn St. Louis-Columbia 3 stars
165 Admiral Trost Drive P.O. Box 50, Millstadt Junction, IL 62236, United States

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Reviewed: 1 September 2025 · Stayed in July 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewLocation was perfect
Night worker front desk not to nice
Dear Jamee, Thank you for taking the time to share your feedback about your recent stay at the Hampton Inn St. Louis-Columbia. We’re glad to hear that you found our location to be perfect for your needs. However, we appreciate your insights regarding the staff and facilities. We strive to provide a welcoming environment, and it's disappointing to learn that the night staff did not meet your expectations. Your comments on cleanliness and comfort are valuable to us as we continuously seek to improve our guest experience. We hope you’ll consider staying with us again in the future. Warm Regards, Guest Relations Manager Hampton Inn St. Louis-Columbia
Dear Jamee, Thank you for taking the time to share your feedback about your recent stay at the Hampton Inn St. Louis-Columbia. We’re glad to hear that you found our location to be perfect for your needs. However, we appreciate your insight… Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 June 2025 · Stayed in June 2025
Verified reviewIt was clean, updated and in a nice area!
We had zero complaints
Dear Taylor, Thank you for your wonderful 10-star review of Hampton Inn St. Louis-Columbia. We are thrilled to hear that you enjoyed your stay with us and found our staff, cleanliness, location, facilities, comfort, and value for money to be exceptional. Your positive feedback about the cleanliness and updated state of our hotel is much appreciated. We are also delighted that you found our location to be in a nice area. Your zero complaints truly make us proud and motivate us to continue providing the best possible service to all our guests. We are excited to welcome you back in the future for another fantastic experience. Warm Regards, Guest Relations Manager, Hampton Inn St. Louis-Columbia.
Dear Taylor, Thank you for your wonderful 10-star review of Hampton Inn St. Louis-Columbia. We are thrilled to hear that you enjoyed your stay with us and found our staff, cleanliness, location, facilities, comfort, and value for money to … Show more
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewWell kept and pool was not over chemicals
Barn door on bathroom
Dear Nic, Thank you for your perfect score review and for choosing to stay with us at Hampton Inn St. Louis-Columbia. We are delighted to know that our staff, cleanliness, location, facilities, and value for money have met your expectations. It's wonderful to hear that you found our pool well maintained and enjoyable. We apologize if the barn door on the bathroom did not meet your preference. We appreciate your feedback as it helps us improve our guest experience. We look forward to welcoming you back on your next visit to St. Louis-Columbia. Warm Regards, Guest Relations Manager, Hampton Inn St. Louis-Columbia.
Dear Nic, Thank you for your perfect score review and for choosing to stay with us at Hampton Inn St. Louis-Columbia. We are delighted to know that our staff, cleanliness, location, facilities, and value for money have met your expectation… Show more
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewClean and comfortable. Near grocery store. Close to south to St Louis
Dear Sandra, Thank you for taking the time to review your stay with us at Hampton Inn St. Louis-Columbia. We're thrilled to hear that you found our staff to be helpful, our facilities top-notch, and your room clean and comfortable. We're glad that our location close to a grocery store and proximity to St. Louis was convenient for you. We understand that you rated us slightly lower on 'Location' and 'Value for money'. We continually strive to provide the best value possible for our guests and will take your feedback into consideration as we aim to improve. Thank you once again for choosing to stay with us and we look forward to welcoming you back in the future. Warm Regards, Guest Relations Manager, Hampton Inn St. Louis-Columbia.
Dear Sandra, Thank you for taking the time to review your stay with us at Hampton Inn St. Louis-Columbia. We're thrilled to hear that you found our staff to be helpful, our facilities top-notch, and your room clean and comfortable. W… Show more
Reviewed: 8 May 2025 · Stayed in May 2025
Verified reviewBreakfast was very good. Location was excellent.
Price for room was higher than other similar places and accommodations we’ve stayed on this road trip.
Dear Celia Naylor, Thank you for choosing Hampton Inn St. Louis-Columbia and taking the time to share your experience. We are thrilled to hear that you found our staff friendly, our location convenient and our facilities up to your standard. It's great to know that you enjoyed our breakfast and found your room comfortable and clean. We understand your concern about the room price. Our rates are competitive and reflect the quality of service and amenities we offer. However, we appreciate your feedback and will take it into consideration as we continually strive to improve our guest experience. Thank you once again for your feedback. We hope to have the pleasure of welcoming you back on your next road trip. Warm Regards, Guest Relations Manager, Hampton Inn St. Louis-Columbia.
Dear Celia Naylor, Thank you for choosing Hampton Inn St. Louis-Columbia and taking the time to share your experience. We are thrilled to hear that you found our staff friendly, our location convenient and our facilities up to your standar… Show more
Reviewed: 6 April 2025 · Stayed in April 2025
Verified reviewI made a request for a quiet room away from the elevaror or stairs when I reserved the room so instead they put me in a room right next to the elevator. Ridiculous!
Dear Kate, Thank you for taking the time to share your experience at Hampton Inn St. Louis-Columbia. We appreciate your feedback on our staff, cleanliness, location, facilities, and comfort. We sincerely apologize for not meeting your request for a quiet room away from the elevator. We understand how crucial it is for our guests to have a peaceful stay, and we regret that we fell short in this instance. Please rest assured that your feedback has been shared with our team to prevent any such oversights in the future. We also acknowledge your feedback on the bed rating and value for money. We're continuously striving to provide value and comfort to our guests, and your comments will certainly help us in our efforts. We hope to have the opportunity to serve you better in the future. Warm Regards, Guest Relations Manager, Hampton Inn St. Louis-Columbia.
Dear Kate, Thank you for taking the time to share your experience at Hampton Inn St. Louis-Columbia. We appreciate your feedback on our staff, cleanliness, location, facilities, and comfort. We sincerely apologize for not meeting your re… Show more
Reviewed: 20 March 2025 · Stayed in March 2025
Verified reviewClean and everyone was nice what’s up?
I don’t have anything bad to say about the property I enjoy my stay
Dear Wright, Thank you for your perfect score review. We are thrilled to know you found our staff nice and that you appreciated the cleanliness of our property. It's great to see that our location, facilities, and comfort met your expectations, and that you found value in your stay at Hampton Inn St. Louis-Columbia. We sincerely appreciate your kind words and it was a pleasure to have you as our guest. We look forward to welcoming you back next time you visit St. Louis. Warm Regards, Guest Relations Manager, Hampton Inn St. Louis-Columbia.
Dear Wright, Thank you for your perfect score review. We are thrilled to know you found our staff nice and that you appreciated the cleanliness of our property. It's great to see that our location, facilities, and comfort met your expe… Show more
Reviewed: 17 March 2025 · Stayed in March 2025
Verified reviewAll staff very friendly, breakfast was delicious
Nothing
Dear Melody, Thank you for the perfect score and for choosing to stay with us at Hampton Inn St. Louis-Columbia. We are thrilled to hear that our staff made your stay exceptional and you found them friendly. It gives us immense pleasure to hear such positive feedback about our team. We're also glad that you enjoyed our delicious breakfast and appreciated the cleanliness, location, facilities, and comfort of our hotel. It's wonderful to know that you found value for your money and our Wi-Fi service met your expectations. Your kind words encourage us to continue delivering top-notch service and hospitality to all our guests. Please consider us for your next visit to St. Louis-Columbia. Warm Regards, Guest Relations Manager, Hampton Inn St. Louis-Columbia.
Dear Melody, Thank you for the perfect score and for choosing to stay with us at Hampton Inn St. Louis-Columbia. We are thrilled to hear that our staff made your stay exceptional and you found them friendly. It gives us immense pleasure … Show more
Reviewed: 8 March 2025 · Stayed in March 2025
Verified reviewIt was okay. Set up was good
having an unsweetened cereal such as regular Cheerios instead of presweetened Cheerios. Too much sugar! What if you are diabetic or don't want your children to have so much sugar.
Dear John, Thank you for your detailed feedback regarding your recent stay at Hampton Inn St. Louis-Columbia. We're glad to know that you found our staff, cleanliness, and location to be excellent. We appreciate your constructive comments about our facilities, comfort, and value for money. We are always striving to provide the best for our guests and your feedback is valuable in this process. We've taken note of your comments regarding the room lighting, bathroom fixtures, and shower curtain. We assure you these matters will be looked into. We understand your concerns about the cereal options. We strive to cater to the dietary needs of all our guests and your suggestion for unsweetened cereal options is well taken. Thank you again for your review. We hope to have the opportunity to provide you with an improved experience on your next visit. Warm Regards, Guest Relations Manager, Hampton Inn St. Louis-Columbia.
Dear John, Thank you for your detailed feedback regarding your recent stay at Hampton Inn St. Louis-Columbia. We're glad to know that you found our staff, cleanliness, and location to be excellent. We appreciate your constructive comm… Show more
Reviewed: 1 March 2025 · Stayed in February 2025
Verified reviewReviewed: 18 February 2025 · Stayed in February 2025
Verified reviewReviewed: 27 January 2025 · Stayed in January 2025
Verified reviewLoved it! They let us check in super early!! Much appreciated
Dear Nathan, Thank you for taking the time to share your wonderful experience at Hampton Inn St. Louis-Columbia. We are thrilled to hear that you had an exceptional stay with us and that you loved our staff, cleanliness, location, facilities, comfort, and value for money. Your kind words truly motivate us to continuously provide top-notch service to our guests. Knowing that you appreciated our early check-in service brings us immense joy as we strive to make our guests' experience seamless and comfortable. We are also thrilled to hear that you had an excellent experience with our WiFi, bed, room view, and fitness center. Your satisfaction is our top priority and we are delighted to know that we were able to meet your expectations. Thank you once again for your wonderful review. We look forward to welcoming you back for another fantastic stay in the near future. Warm Regards, Guest Relations Manager
Dear Nathan, Thank you for taking the time to share your wonderful experience at Hampton Inn St. Louis-Columbia. We are thrilled to hear that you had an exceptional stay with us and that you loved our staff, cleanliness, location, faciliti… Show more
Reviewed: 17 January 2025 · Stayed in January 2025
Verified reviewReviewed: 27 December 2024 · Stayed in December 2024
Verified reviewClean and pet friendly
N/A
Dear Latasha, Thank you for taking the time to share your experience at Hampton Inn St. Louis-Columbia. We are delighted to hear that you found our staff to be prompt and our facilities to be clean, comfortable, and pet-friendly. Your high rating in these aspects truly reflects the dedicated service we strive to offer our valued guests. We also appreciate your feedback on the value for money. We understand that everyone seeks a worthwhile stay, and we constantly strive to offer competitive rates while providing the best possible service and amenities. Your satisfaction is our top priority and your feedback is invaluable in helping us improve. We look forward to welcoming you back for another pleasant stay. Warm Regards, Guest Relations Manager
Dear Latasha, Thank you for taking the time to share your experience at Hampton Inn St. Louis-Columbia. We are delighted to hear that you found our staff to be prompt and our facilities to be clean, comfortable, and pet-friendly. Your high… Show more
Reviewed: 16 December 2024 · Stayed in December 2024
Verified reviewReviewed: 2 December 2024 · Stayed in November 2024
Verified reviewI booked the stay with Bookng.com, I was not supposed to be charged anything until next month. The person working the desk charged my account the full amount, and overdrafted my checking account. So I guess I won't be using Booking.com again because it didn't work. Please make sure you know that my booking was messed up. I don't want to be charged from Booking.com also, because it didn't work the way I planned. Not your fault.
Dear Graves, Thank you for taking the time to share your experience with us at Hampton Inn St. Louis-Columbia. We are delighted to hear that you appreciated our cleanliness, location, facilities, comfort and value for money. However, we sincerely regret the misunderstanding that occurred with your booking and the inconvenience it caused. We want to assure you that we take all feedback seriously and will use your comments to review our procedures with third-party booking platforms to prevent such occurrences in the future. We understand and empathize with your situation and will make every effort to ensure that such issues do not recur. Your satisfaction is our top priority and we hope you will consider us again in the future for a seamless experience. Warm Regards, Guest Relations Manager
Dear Graves, Thank you for taking the time to share your experience with us at Hampton Inn St. Louis-Columbia. We are delighted to hear that you appreciated our cleanliness, location, facilities, comfort and value for money. However, we si… Show more
Reviewed: 12 November 2024 · Stayed in November 2024
Verified reviewStaff was friendly, breakfast was great. Room cleanliness was only ok.
Bathroom cleanliness. Mold in bathroom shower. Towels were worn and dingy.
Dear Julie, Thank you for sharing your experience at Hampton Inn St. Louis-Columbia. We're delighted to know that you appreciated our friendly staff, enjoyable breakfast and convenient location. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are, however, genuinely sorry to hear about the cleanliness issues you encountered during your stay, particularly in the bathroom. We acknowledge that there is room for improvement and your comments will certainly serve as an important reminder to our housekeeping team. Please rest assured that we are taking your feedback seriously and we will do everything we can to ensure that such issues do not recur. Warm Regards, Guest Relation Manager Hampton Inn St. Louis-Columbia
Dear Julie, Thank you for sharing your experience at Hampton Inn St. Louis-Columbia. We're delighted to know that you appreciated our friendly staff, enjoyable breakfast and convenient location. Your feedback is extremely valuable to u… Show more
Reviewed: 9 November 2024 · Stayed in November 2024
Verified reviewReviewed: 22 October 2024 · Stayed in October 2024
Verified reviewThe location was very quiet and everything around that was needed
My air and heat wasn’t working in my room and the pillows on the bed were horrible
Hi Onatter, while we're glad you found our location peaceful and convenient, we're sorry to hear about the issues you've encountered in your room. We strive to provide a comfortable stay for all our guests, and it's disappointing to learn we fell short during your visit. Please contact Hilton Hotels Support to provide more details about your booking and discuss your experience further. We appreciate your input and hope to have the opportunity to better serve you in the future.
Hi Onatter, while we're glad you found our location peaceful and convenient, we're sorry to hear about the issues you've encountered in your room. We strive to provide a comfortable stay for all our guests, and it's disappointing to learn w… Show more
Reviewed: 22 October 2024 · Stayed in October 2024
Verified revieweverything
nothing
Dear Joyce, We are thrilled to read your review and see that you've had a great stay with us at Hampton Inn St. Louis-Columbia. It's incredibly rewarding to know that our staff, cleanliness, location, facilities, and comfort met your expectations. We always strive to provide a delightful experience to our guests and it's heartening to know we succeeded in our endeavor. We appreciate your feedback on the value for money aspect. Our team continuously works on providing the best amenities at competitive prices, and your input will certainly be taken into consideration for future improvements. We hope to welcome you back soon for another enjoyable stay. Warm Regards, General Manager Hampton Inn St. Louis-Columbia
Dear Joyce, We are thrilled to read your review and see that you've had a great stay with us at Hampton Inn St. Louis-Columbia. It's incredibly rewarding to know that our staff, cleanliness, location, facilities, and comfort met yo… Show more