Reviews of Hampton Inn & Suites Birmingham-Downtown-Tutwiler 3 stars
2021 Park Place, Birmingham, AL 35203, United States
Loading
Guests also reviewed these properties:
Sluis, Netherlands
Ferrara, Italy
Cologne, Germany
Radicofani, Italy
Doncourt-sur-Meuse, France
Minami Aso, Japan
Umag, Croatia
Scanzorosciate, Italy
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewLocation was good.
This property was in need of some updating. While an old building gives charm and character, upkeep is important. Wallpaper was coming off the walls, the tub was cracked and stained, and the carpet was dingy. The window in one of our two rooms was damaged and had duct tape on it. The refrigerator was sitting out on the carpet. There was a musty and old smell as well. All of these things made the room feel less clean.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewConvenient to our venue. Staff was friendly and helpful.
The bed and pillows 👎🏻
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewVery friendly staff and a beautiful hotel. Comfortable beds.
The room had a pretty strong musty smell.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe valet staff was friendly.
The linens on the bed did not appear clean and did not fit the mattress. I called the front desk to ask that the bed be remade with clean sheets and was told housekeeping leaves at 3:30, prior to check-in time. The maintenance man brought "fresh" sheets so I could remake the bed myself, however the fresh sheets looked well worn and used. Additionally, the shower doors kept falling off track making it difficult to get in and out. Not a pleasant experience and I would not recommend.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewIt is very nice , love the valet parking
Reviewed: 6 August 2025 · Stayed in June 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewLocation
Ac was broke, restaurant closed during lunch hours
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewValet parking was great and location good.
The air conditioning was out. Bar closed up at 6:30 because of it. As a Gold status member, was not offered a complementary water/snack bag.
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewIt’s good
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewThe location and the people were nice
The breakfast was not good at all and they have bed bugs. The outlets were so loose they wouldn’t keep my charging block in
Reviewed: 25 July 2025 · Stayed in June 2025
Verified reviewBreakfast was good. Location great
Availability of ice
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewDex and Nicholas were super nice .
The ice maker was out on our floor and the water pressure was kind of weak.
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewHow easy and quick it was to get in and out.
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewThe breakfast was fine. I would've like more variety with the fruits and drinks.
The room looked dingy. Stained carpet and furniture. The television didn't work. Ice machine didn't work. The ice machine was in a room that didn't have a sign so you had to open random doors to try to find it.
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewDex! So helpful. Also Beds comfortable. Motel classical. Breakfast good.
Valet parking setup is unavoidable, and one valet demands my key (for security reasons) while the other doesn’t.
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewthe elevators need more lighting. every time I used it or saw someone else attempt to use elevator it was very hard to see what floor you were pushing. Also, the in house restaurant and bar were not open long enough at all.
Reviewed: 5 July 2025 · Stayed in June 2025
Verified reviewReviewed: 2 July 2025 · Stayed in April 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewThe bed was super comfy. The room was clean. Very nice pillows. Breakfast was decent. The location was great, close to everything. Valet attendants were very friendly and their services were easy to use.
Bathrooms need updating which I did see signs stating those renovations are soon to come.
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewWe stayed on 7th floor in remodeled area. Everything was great . I can’t complain about anything about this stay. The staff is amazing!
Oh yeah, the bar was closed too early on Sunday night. Just would have nice to return from the show to unwind in the bar.