Price was high

Very comfy bed!!

Stayed in October 2024

I can’t think of much of any negative. Maybe a Small cafe for dinner options

The room was clean. The breakfast was great and Fit my schedule.

Stayed in January 2024

Sheets did not fit the bed. Fitted sheet kept coming off. There was blood stain on the curtain. The headboard was not connected to the wall was crocked & moved. The breakfast did not include hot food. This was Sunday Thanksgiving day weekend ... thought they would have had a hot breakfast available. My husband is allergic to gluten so all the breakfast items he could not eat. The only item available was the yogurt for him. We paid a more $ for the suite, but we cannot get a decent breakfast. That is sad. We will be looking for another hotel in the area. We travel from Houston to visit family in the area 3-4 times a year & stay over night in a hotel.

It was clean

Stayed in November 2023

Where to start. This was a stay at a Hampton Inn, a Hilton brand. I paid $218 to stay one night (presumably the rate was high because it was a Friday night), and I simply expected more than I got for my money. There was mildew built up under the soap dish in the shower, dust built up in the corners of the towel shelf, stains on the walls, a weird corrosion built up on the bases of the lamps, torn lampshades, and food on the inside top of the microwave. And who puts a coffee maker IN the bathroom, next to the shower? All in all, this property fell short of my expectations.

The breakfast was good, and the staff was pleasant and helpful. The bed was comfortable.

Stayed in October 2023

The hotel is starting to look a little run down. There's mold in the washroom tub, the curtains were torn and it generally looks like its time for a refresh.

The front desk staff were very friendly and addressed our issue (room not made up/ready when we checked in) quickly.

Stayed in August 2023

Christina (Front Desk) was totally amazing, went above and beyond to accommodate me, I REALLY appreciated her dedication and effort!!!N/A

Stayed in August 2023

You need to Invest in to a new pancake machine that automatically makes pancakes and waffle machine takes to long

Location

Stayed in July 2023

Can’t think of anything

It was good; choices to choose was remarkable; breakfast buffet

Stayed in July 2023

The breakfast was seriously lacking in selection and quality. At almost $200.00 per night I was expecting a much better breakfast.

the location, comfortable bed, friendly staff

Stayed in May 2023

you feel safe because the place is really nice and confortable

it’s fancy! you can have a ni e stay there with a lot of facilities

Stayed in October 2022

We had to leave

Everything

Stayed in June 2025

Well I was charge twice then bank locked my card my family and I couldn’t even eat had to have family come to our rescue I couldn’t even put gas because your facility charged my account twice

Stayed in November 2024

Bit old & tired.

Did the job. Large room & beds

Stayed in September 2024

The bathroom had a bad smell, and there was mildew underneath the soap dish in the shower. The air conditioner would not get the room cool enough even though I had it on 60 it wouldn’t come down any cooler than about 78 .

The staff is always friendly and they have a pretty good breakfast and great coffee

Stayed in July 2024

They charged us for the room we already paid for on booking.com

Charged for room when card provided for incidentals

Stayed in May 2024

Smaller rooms

Location

Stayed in May 2024

When I first arrived the lady greeted me kind of rude. When I walked in she said, “ what do you need.” As if I was a bother to her. And the pool was cold.

I like the hotel and the breakfast. Rooms were clean, cleaning staff was nice.

Stayed in March 2024

No complaints.

Location. Room was clean. Bed was comfortable.

Stayed in February 2024

Overpriced for what you got. Room, double Queen, was small. Shower head was terrible, no pressure. Soap dispensers were too high in shower. Breakfast ran out of fruit, milk, yogurt by 8 am.

Location

Stayed in July 2023

All good. My complaint is against Booking.com for not reserving the room I chose.

Our trip to Tyler was derailed by weather damage. Our first night was in a terrible place, when internet was down an no booking engines were working. We moved back to Buffalo for night two so the three kids could swim and have a little fun. Hampton was clean, pleasant and relaxing. It was a stark contrast to our first night.

Stayed in June 2023

The room we had was dusty, needed to be vacuumed, steamed, and aired out. The room had an odor. The bedding was moist. The pool restroom was rusty and unbearable 😳 no soap

Breakfast and kitchen staff. First flor restroom was exceptionally clean. The young dark haired lady at front desk was friendly and helpful.

Stayed in May 2023

clean beds

it was clean and roomie

Stayed in March 2023

Pillows were rough, they looked good but were flat as pancakes within minutes, making for a rough night and next day. Wish the pool wasn't filled in with cement.

Breakfast was good, plenty of selections and good mix of carbs and proteins. Clean hotel, excellent staff, fan and AC in room worked, everything was clean. I appreciate that shampoo, conditioner, lotion, hand soap, and body wash are provided.

Stayed in June 2025

There are no comments available for this review

Stayed in August 2025