The pool water was cold and one of the reasons we booked this hotel was to use the swimming pool. We told the front desk person and he said he would tell maintenance to turn the heat up but they never did. We stayed at your hotel for 4 nights and checked the pool everyday and it was still cold water. Complained again to the other front desk person and she said it was already heated but not very warm, so what's the point of having a cold heated pool??

Good location, clean and very comfortable.

Stayed in May 2024

Everything was good

Digital key

Stayed in March 2024

The bed was very old and had dips everywhere.

The reception area and the breakfast was great.

Stayed in December 2023

Mold in bathtub corners, weak coffee, high pet fee. The suite did not have 2 separate living areas, it was just one big room with a large desk as a divider between the 2 areas.

Clean rooms, good variety of breakfast options, pets allowed, felt safe, comfortable mattress, spacious room, late checkout

Stayed in November 2023

Bed was broken- it squeaked whenever we moved. The door on the bathroom made a loud noise when closed.

clean - nice big room!

Stayed in August 2023

The room had the noisiest bed we have ever encountered in a hotel and a very poor quality mattress pad that kept slipping off the corners of the bed. No night light of any kind in the bathroom and really poor quality toilet tissue. Breakfast was adequate but not outstanding. The morning the electricity was off, the person manning the kitchen had to be asked to refill the milk dispenser so guests could at least have some cereal...he said he "lost motivation"! Perhaps more training is called for.

Second time at this hotel. It is very convenient to my family's home and easily accessed. The first time was, as I recall, a better experience. It is adequate in most ways and clean. The hotel is quiet but I always request to be away from the elevator and ice machine. The staff was courteous and helpful although when the electricity went off on the morning we were leaving, no one answered the phone at the front desk to help with basic information although I called several times.

Stayed in September 2023

The little coffee water heating machine in our room did not work. When we reported this to the front desk staff, we were assured that housekeeping/maintenance would follow up and repair/reace the unit immediately. We have no doubt the issue was resolved the same day.

Everything about our stay was very nice and quite enjoyable with one very minor exception that would not be any reason to detract from our appreciation of the beautiful facility. From the kindness of the front desk staff to the comfort of our room, we would recommend this hospitable inn to our family and friends.

Stayed in August 2023

My only complaint is the shower head was awful.

Stayed in June 2023

No hot tub. 😔

Stayed in May 2023

Beds were absolutely horrible. Definitely needed cleaned better. Staff in the morning was unfriendly.

location

Stayed in March 2023

n/a

convenient clean and quiet

Stayed in November 2022

One of the guys at the front desk had an attitude. But that's ok.

Absolutely loved the hotel and all the faci

Stayed in November 2022

The beds were a little hard.

The pool was great for the kids.

Stayed in August 2022

The floors and walls are frame and not concrete. The sounds coming from the upstairs room kept us awake. we had to change rooms. The staff was apologetic.

Stayed in May 2022

Beds are too soft for me.

Fine. Coffee is way too weak for normal people.

Stayed in May 2022

Outdated, pet fee was a bit much. Overall, it worked but no wow factor.

Clean and nice staff

Stayed in April 2022

Location

Friendly n helpful staff person

Stayed in March 2022

We didn’t like that it didn’t have a hot tub, though the photos on the hotel shows a hot tub. It has been covered and no longer there.

It was clean, rooms were spacious. The breakfast was great, loved having options.

Stayed in March 2022

na

free upgrade when original room not available

Stayed in February 2022

Quality of breakfast is so so. Some of the beverage machines were out of order and the food choices were limited.

Hotel is clean and well maintained. Rooms are also clean and well maintained. Staff was friendly and helpful when needed. Location is on north side and very convenient to my place of business. Price is a good value. Hotel close to many restaurants and services.

Stayed in January 2022

Didn’t get our beds made

comfortable beds, good breakfast

Stayed in December 2021

Pool was a bit cold and no hot tub

Very clean, very good condition of everything in the room. Nice bathrooms.

Stayed in December 2021

The front desk and breakfast staff were quite rude.

Needed a place to stay for a medical procedure. Very nice room. The breakfast was quite good.

Stayed in October 2021

They didn't clean room.

The staff was friendly and helpful, and the room was a great size.

Stayed in October 2021