3020 Montague Avenue , North Charleston, Charleston, SC 29418, United States of America
#11 of 153 hotels in Charleston
Guests' ChoiceBased on 526 hotel reviews
9.1Cleanliness
9.5
Comfort
9.5
Location
9.1
Facilities
9.4
Staff
9.5
Value for money
8.8
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 21, 2024
John
United States of AmericaExcellent and friendly staff. Excellent breakfast, Very good location with easy access to highway into downtown Charleston, Super shuttle service.
Stayed in May 2024
Reviewed: May 19, 2024
Shachar
IsraelNothing.
The location is great, close to airport, 5min. The staff were friendly and helpful. Very clean and big rooms. Very recommend with good price
Stayed in May 2024
Reviewed: May 16, 2024
Russell
United States of AmericaNothing
Location to the roads which got us to all the historic sites. The king suite was spacious and clean
Stayed in May 2024
Reviewed: May 15, 2024
Carolyn
United States of AmericaUse of pool, closer to downtown
Breakfast was good
Stayed in May 2024
Reviewed: May 13, 2024
Christina
United States of AmericaThe pool was so dirty we couldn’t swim and the fire pit was never turned on. The guy working at the front desk wasn’t the friendliest.
It was very clean and nice for the most part. Excellent breakfast
Stayed in May 2024
Reviewed: May 12, 2024
Timothy
United States of AmericaGood
Stayed in May 2024
Reviewed: May 6, 2024
Jennifer
United States of AmericaNothing
Great facilities, the staff were extremely helpful, helping us with a connection for a tour and printing our boarding passes. The room and breakfast was great and they recommended a great dinner spot and the staff shuttle took us there and back, because my 95 yr old mother was unable to walk that far. I would definitely stay there again!
Stayed in April 2024
Reviewed: May 4, 2024
Dianne
United States of AmericaI didn’t find anything that was dislike for from where I was. Everything was perfect.
The breakfast was fantastic. It had enough variety for everyone. The location was perfect in walking distance to where I wanted to go.
Stayed in April 2024
Reviewed: May 1, 2024
Diane
United States of AmericaThe hotel is conveniently located at Charleston Airport and offers a shuttle service. The room was clean and the breakfast was wonderful!
Stayed in February 2024
Reviewed: April 29, 2024
Heather
United States of AmericaNothing to dislike
Friendly staff, clean rooms, great breakfast, nice outdoor seating area.
Stayed in April 2024
Reviewed: April 27, 2024
Victoria
United States of AmericaBreakfast was standard hotel fare. Nothing to rave about.
We got in at midnight and needed to sleep somewhere close by.
Stayed in April 2024
Reviewed: April 22, 2024
Norman
United States of AmericaIts generic commercial surroundings. A garden district this was not. On the other hand for fans of fast food and TopGolf… not so bad.
For Charleston, whose central shopping district was little more than a 15-minute drive away, this place was a real bargain: about a third the price of a downtown hotel.
Stayed in March 2024
Reviewed: April 16, 2024
Abdul
United States of AmericaA lil pricey
Great food
Stayed in March 2024
Reviewed: April 14, 2024
Richard
United States of AmericaWhen other guests leaving doors slamming.
Nice friendly staff, good breakfast, close to the interstate.
Stayed in April 2024
Reviewed: April 12, 2024
Monique
United States of AmericaStaff Sylvia at front desk excellent. Very clean & rooms are great!
Very nice clean property. Great location
Stayed in April 2024
Reviewed: April 6, 2024
Alepisa
United States of AmericaOur room smelled of smoke despite it was smoking free floor; AC noisy; TV not wireless
Very good breakfast; super entrance; free parking
Stayed in April 2024
Reviewed: April 4, 2024
Malinda
United States of AmericaThe breakfast was wonderful. There were plenty of warm options that were all good.
Stayed in April 2024
Reviewed: April 1, 2024
James
United States of AmericaSomewhat slow check-in.
Excellent breakfast.
Stayed in March 2024
Reviewed: March 11, 2024
James
United States of AmericaWe stayed at Hampton Inn and suites at the airport Charleston SC The staff were great, very friendly. I would like to thank Miss Sylvia she went above and beyond to take care of us. Please tell her Happy Birthday 😎 James Follin
Stayed in March 2024
Reviewed: February 27, 2024
David
United States of AmericaI could hear neighbors in the next room pretty easily. I wore earplugs to sleep early. Not terrible but I was hoping for better sound insulation with the price I paid.
Beds and room were comfy. Breakfast at 6am was good for people here on business or interviews or early appointments. Shuttle one way to airport free. Lyft from airport paid for on arrival because shuttle wasn't available.
Stayed in February 2024
Reviewed: February 27, 2024
Meredith
United States of AmericaI wish the scrambled eggs were real, but I get that it is hard to provide daily. I also didn't love the pillows... they need more support, but that is also personal preference. No other complaints at all!
Breakfast was wonderful with nice hot food. Really enjoyed the oatmeal and sausage links. My daughter loved the waffle station and variety of flavors. Honestly, this property went above and beyond in being gracious and helpful. All the staff were amazing and friendly and seemed to care about what they did. The place was clean and we had great sleep. The shuttle driver was super busy, but always patient and kind. Would definitely stay here again and again.
Stayed in February 2024
Reviewed: February 26, 2024
Kimberly
United States of AmericaThe bed was very uncomfortable.
It was very updated and clean. Breakfast was great.
Stayed in February 2024
Reviewed: February 24, 2024
M
RomaniaLoved the style of the hotel, the fresh scent welcoming the guests in the hallway, the large, well designed rooms, the natural cosmetic products and the wonderful idea of having rotating tea selection available in the lobby all times.
Stayed in February 2024
Reviewed: February 24, 2024
Katherine
United States of AmericaSmelled amazing! Very clean. Very accessible. Close to dining and venue we were attending concert at.
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content