Reviews of Hampton Inn & Suites Durham University Medical Center 3 stars
1206 Cole Mill Road, Durham, NC 27705, United States
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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewCleanliness and amenities
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewThe room and the staff
Everything was perfect
It's wonderful to hear that everything was perfect during your recent stay with us! We're so glad you enjoyed your room and received excellent service from our team. Providing a comfortable and welcoming experience is what we strive for. We truly appreciate your kind words and hope to have the pleasure of welcoming you back to Hampton Inn & Suites Durham University Medical Center again soon. Jonathan Sweet General Manager
It's wonderful to hear that everything was perfect during your recent stay with us! We're so glad you enjoyed your room and received excellent service from our team. Providing a comfortable and welcoming experience is what we strive… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewLocation cleanliness breakfast
Thank you for sharing your positive feedback about your recent visit to Hampton Inn & Suites Durham University Medical Center! It's wonderful to know you appreciated our convenient location, the cleanliness of our hotel, and our complimentary breakfast service. We strive to provide a comfortable and welcoming experience for all our guests. We look forward to welcoming you back again soon for another enjoyable stay! Jonathan Sweet General Manager
Thank you for sharing your positive feedback about your recent visit to Hampton Inn & Suites Durham University Medical Center! It's wonderful to know you appreciated our convenient location, the cleanliness of our hotel, and our com… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewBreakfast New building Very clean
Thank you for sharing your positive feedback about your recent stay at Hampton Inn & Suites Durham University Medical Center. We're so pleased to hear that you enjoyed our complimentary breakfast and found the hotel to be very clean. It’s always our goal to provide a fresh and welcoming environment for our guests. We look forward to welcoming you back again on your next visit to the area! Jonathan Sweet General Manager
Thank you for sharing your positive feedback about your recent stay at Hampton Inn & Suites Durham University Medical Center. We're so pleased to hear that you enjoyed our complimentary breakfast and found the hotel to be very clean… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewIt's great to hear you really enjoyed your stay at Hampton Inn & Suites Durham University Medical Center. We are pleased you found your room clean and appreciated the variety offered at our breakfast. We look forward to welcoming you back for another pleasant experience. Jonathan Sweet General Manager
It's great to hear you really enjoyed your stay at Hampton Inn & Suites Durham University Medical Center. We are pleased you found your room clean and appreciated the variety offered at our breakfast. We look forward to welcoming y… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewLocation, amenities, and cleanliness. Did not get a chance to use the pool or workout facilities, but will next time. They looked better than my my community's facility. Great location as my wife had a medical procedure at Duke Eye Center.
The only issue that I had was our room faced I-85, and l could hear the traffic. The next time, l will ask for a room on the opposite side. It was no issue for my wife. l am a light sleeper.
It's great to hear you had such a positive experience during your recent stay at Hampton Inn & Suites Durham University Medical Center. We're glad our location was convenient for your wife's visit to Duke Eye Center, and that you found our amenities and cleanliness to your liking. We appreciate you letting us know about the traffic noise you experienced from the room facing I-85. We understand that being a light sleeper can make such disturbances more noticeable, and we certainly welcome requests for rooms on the opposite side of the building for future stays. We're pleased to know our pool and fitness facilities looked impressive, and we hope you'll have the chance to enjoy them on your next visit. We look forward to welcoming you back to Durham. Jonathan Sweet General Manager
It's great to hear you had such a positive experience during your recent stay at Hampton Inn & Suites Durham University Medical Center. We're glad our location was convenient for your wife's visit to Duke Eye Center, and tha… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewHave stayed at Hilton properties across the country for 30 yrs. Never had such a poor breakfast. If you didn't make a waffle and drink the juice we wasted our time.
Bacon was a joke, potatoes were just white warm cubes, and omelet was just cheese.
We are truly sorry to hear that your recent breakfast experience at Hampton Inn & Suites Durham University Medical Center did not meet your expectations, especially given your extensive history with Hilton properties. We understand how important a satisfying meal is to start your day, and we sincerely apologize that our offerings fell short. Please know that we take your feedback seriously, as it is invaluable in helping us identify areas where we need to improve. We are disappointed to learn of the issues you encountered with the breakfast items during your stay. We value your loyalty and hope to have the opportunity to provide you with a much better experience should your travels bring you back to Durham. Jonathan Sweet General Manager
We are truly sorry to hear that your recent breakfast experience at Hampton Inn & Suites Durham University Medical Center did not meet your expectations, especially given your extensive history with Hilton properties. We understand how … Show more
Reviewed: 1 August 2025 · Stayed in May 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in June 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewEverything w was great abd clean.
Thank you for the wonderful review! We are pleased you enjoyed your stay and the cleanliness of the hotel meet your expectations.
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewThis hotel was super clean and the hotel staff was very helpful. We ended up needing an additional room and they were very helpful in making sure that we were able to get on the same floor.
I don't have any complains
Thank you so much for choosing to stay with us and for taking the time to share your feedback. We’re delighted to hear about your experience, and we’re always working to make each stay even better. We look forward to welcoming you back on your next visit to Durham, NC! Jonathan Sweet General Manager
Thank you so much for choosing to stay with us and for taking the time to share your feedback. We’re delighted to hear about your experience, and we’re always working to make each stay even better. We look forward to welcoming you back on y… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewRooms are always very clean, beds are comfortable, and breakfast is good.
One side faces the Interstate. You have to make sure you ask for a room that does not face the Interstate or you will be kept awake by trucks on the highway all night long.
Thank you for your feedback and for highlighting the cleanliness, comfort, and breakfast! We're sorry to hear that highway noise impacted your rest. We hope to welcome you back for another comfortable stay.
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewThe receptionist during check-in was super !
Thank you so much for choosing to stay with us and for taking the time to share your feedback. We’re delighted to hear about your experience, and we’re always working to make each stay even better. We look forward to welcoming you back on your next visit to Durham, NC! Jonathan Sweet
Thank you so much for choosing to stay with us and for taking the time to share your feedback. We’re delighted to hear about your experience, and we’re always working to make each stay even better. We look forward to welcoming you back on y… Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewClean
Price change when we wanted to extend our stay
Thank you so much for choosing to stay with us and for taking the time to share your feedback. We’re delighted to hear about your experience, and we’re always working to make each stay even better. We look forward to welcoming you back on your next visit to Durham, NC! Jonathan Sweet General Manager
Thank you so much for choosing to stay with us and for taking the time to share your feedback. We’re delighted to hear about your experience, and we’re always working to make each stay even better. We look forward to welcoming you back on y… Show more