14060 SW 138th Ave, Kendall, FL 33186, United States of America
#1 of 11 hotels in Kendall
Guests' ChoiceBased on 397 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
8.7
Facilities
9.4
Staff
9.5
Value for money
9.1
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 1, 2024
Mathieu
FranceCarpet on the floor , not optimal against allergy Ang hygiene
Stayed in April 2024
Reviewed: April 23, 2024
Rosie
United States of AmericaThe place is to far from the beach
It was very cleaned and I love the breakfast. Checking in was awesome too
Stayed in March 2024
Reviewed: April 17, 2024
Patsy
United States of AmericaThe pillows could have been better but overall the room was nice .
The room and bathroom were very spacious and comfortable.
Stayed in April 2024
Reviewed: April 16, 2024
Itzick
IsraelVery helpful staff Very big rooms especialy with childrens
Stayed in April 2024
Reviewed: April 15, 2024
Timothy
United States of AmericaI do not have any complaints!
Great breakfast and friendly staff! Front counter young lady that checked us in was very warm and welcoming.
Stayed in April 2024
Reviewed: April 14, 2024
Evan
United States of AmericaThe bed was too hard!
The room was spotless and was quite spacious! The breakfast was delicious! The fitness center was the best I’ve ever seen in a hotel
Stayed in April 2024
Reviewed: April 13, 2024
Darren
United States of AmericaThe limited breakfast choices , but can’t have everything
The location , breakfast and gym
Stayed in April 2024
Reviewed: April 6, 2024
Jonathan
United States of AmericaVery clean, the room was spacious, and the staff was very courteous and helpful
Stayed in March 2024
Reviewed: April 3, 2024
Been
Turks & Caicos IslandsLow lighting
Almost Everything
Stayed in March 2024
Reviewed: April 2, 2024
Cristian
EcuadorNothing everything was perfect
Everything was very good, the room was amazing, my family really like the stay in this hotel, we will stay in this hotel on our next trip to Miami
Stayed in March 2024
Reviewed: April 1, 2024
Tyler
United States of AmericaThere wasn’t anything I didn’t like about this property
It was a convenient location, and the entire area was clean. Staff was helpful and eager to help.
Stayed in March 2024
Reviewed: March 31, 2024
Janell
United States of AmericaEverything
Stayed in March 2024
Reviewed: March 30, 2024
Adam
United States of AmericaAmazing, kind, and happy staff would clean our room during our stay. (3 teens, 1 adult) No issues with new toiletries or towels when requested. Gym and Pool was very nice! Our room was incredible! Best breakfast bar I have ever had! Drop off key box for easy express check out!
Stayed in March 2024
Reviewed: March 30, 2024
Shamonti
United States of AmericaN/a
Nice and clean, safe
Stayed in January 2024
Reviewed: March 28, 2024
Family
United States of AmericaNothing bad to say
It was super clean beautiful bedroom, spacious, very helpful staff ! I enjoy the gym it was very nice! The breakfast was very good too!
Stayed in March 2024
Reviewed: March 21, 2024
Amaris
United States of AmericaNo complaints at all
Smelled amazing, clean, amazing breakfast and cozy rooms
Stayed in March 2024
Reviewed: March 13, 2024
Lisa
United States of AmericaStaff not speaking english
My family l9ved the breakfast selections!
Stayed in December 2023
Reviewed: March 13, 2024
Jean
United States of AmericaNothing
Very clean property. A lot of room for kids to play
Stayed in March 2024
Reviewed: March 11, 2024
Petulia
Cayman IslandsThe wifi connection was slow on the second night, it was connected with no internet.
The smell throughout the hotel was amazing, the location was great, the area was quiet and the staff was extremely welcoming. Breakfast could have been a bit better but satisfying. The snack bar at the side of the front desk came in handy the first night, so great job with that.
Stayed in March 2024
Reviewed: March 5, 2024
Jorge
BrazilA bit farther from the airport... but no fuss
BF is OK, as expected Facilities are good Staff excels
Stayed in February 2024
Reviewed: February 27, 2024
Maria
United States of AmericaMaybe the scramble eggs.
Very kind staff. Clean environment. Comfortable.
Stayed in February 2024
Reviewed: February 26, 2024
Steve
Abkhazia, Georgiai think everything was great
did not eat breakfast
Stayed in February 2024
Reviewed: February 20, 2024
Suthry
United States of AmericaBreakfast could improve, pastries and fruits were not enough. We are a party of 3, we couldn’t not even get 2 oranges.
Stayed in February 2024
Reviewed: February 13, 2024
Chris
United States of AmericaCoffee was terrible
Clean, friendly staff, comfortable
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content