8.7

Reviews of Hampton Inn & Suites Poughkeepsie 3 stars

2361 South Road, Spackenkill, NY 12601, United States

  • Anonymous

    Reviewed: 24 August 2025 · Stayed in July 2025

    Verified review
  • Alex

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review
  • Jaime

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    The beds were comfortable.

    Hair in shower. The coffee station in lobby, didn’t have hot water it was cold. No towels in pool, not enough chairs tables in pool area for guests. The breakfast was gross.

    Property response:

    Dear Jaime, Thank you for taking the time to share your experience with us. We appreciate your detailed feedback about your stay, and we're glad to hear that you found the beds comfortable. We understand that your overall experience didn't meet your expectations, and we take your comments about the various amenities seriously. Your feedback helps us identify opportunities to enhance our service and facilities to better serve our guests. We hope to have the opportunity to regain your trust on your next visit and would love the chance to provide you with a better experience that truly reflects our commitment to guest satisfaction. Best, Christopher, GM

    Dear Jaime, Thank you for taking the time to share your experience with us. We appreciate your detailed feedback about your stay, and we're glad to hear that you found the beds comfortable. We understand that your overall experience d… Show more

    Hampton Inn & Suites Poughkeepsie
    20 August 2025
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  • Anonymous

    Reviewed: 14 August 2025 · Stayed in July 2025

    Verified review
  • Lynn

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review
  • Joseph

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
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  • Anonymous

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    Everything was great

    The price went up 75 dollars when I needed to stay an extra night , as I’m just staying here until my appointment is ready as I live in the area

    Property response:

    Dear Guest, Thank you so much for the fantastic rating and for taking the time to share your experience! We're absolutely delighted that everything was great during your stay with us. It's wonderful to hear that you found our hotel to be very nice, and we're so glad we could provide you with excellent service and comfort while you waited for your appointment. We truly appreciate you choosing Hampton Inn & Suites Poughkeepsie as your home away from home in the area. Thank you for your understanding regarding room rates, which can vary based on availability and demand. We're grateful for your feedback and hope we'll have the opportunity to welcome you back whenever you need accommodation in the Poughkeepsie area. Best, Christopher, GM

    Dear Guest, Thank you so much for the fantastic rating and for taking the time to share your experience! We're absolutely delighted that everything was great during your stay with us. It's wonderful to hear that you found our hote… Show more

    Hampton Inn & Suites Poughkeepsie
    12 August 2025
  • Derrick

    Reviewed: 9 August 2025 · Stayed in July 2025

    Verified review

    Nice hotel, great pool, friendly staff, free parking, overall great stay

    Hampton, and many other "premium" hotels today, use industrial egg powder or frozen liquid to make "scrambled eggs". Who knows what they're really made of? If I could change one thing about today's hotels, I would rather have real eggs. My only complaint, and nobody will get 10/10 with fake eggs.

    Property response:

    Dear Derrick, Thank you so much for the excellent rating and for sharing your experience! We're thrilled that you had a great stay and enjoyed our nice hotel, pool, friendly staff, and free parking. It's wonderful to hear that Hampton continues to be a reliable choice for you. We truly appreciate your loyalty to the Hampton brand, and it means so much that you found our team friendly and our amenities enjoyable. Your feedback about our breakfast offerings is valuable to us, and we're always looking for ways to enhance our guests' dining experience while maintaining the quality and consistency Hampton is known for. Thank you for choosing Hampton Inn & Suites Poughkeepsie once again, and we'd be delighted to welcome you back on your next trip through the area. We look forward to hosting you soon! Best, Christopher, GM

    Dear Derrick, Thank you so much for the excellent rating and for sharing your experience! We're thrilled that you had a great stay and enjoyed our nice hotel, pool, friendly staff, and free parking. It's wonderful to hear that Hamp… Show more

    Hampton Inn & Suites Poughkeepsie
    12 August 2025
  • Robert

    Reviewed: 2 August 2025 · Stayed in August 2025

    Verified review
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  • Kevin

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review

    Breakfast, desk girls, room, but most importantly the shower pressure was unbelievably strong

    The dish tv, went in and out a bunch. But didn't bother me enough to complain about it. I wasn't there to watch tv

    Property response:

    Dear Kevin, Thank you for the perfect rating! We're absolutely thrilled you had such a fantastic stay with us and that we hit all the right notes - from our breakfast and front desk team to your room experience. We're so glad you loved our shower pressure! It sounds like you really appreciated that invigorating start to your day, and we're delighted our rooms provided exactly what you were looking for. Your positive comments about our breakfast offerings and desk staff are wonderful to hear - we'll make sure to share your kind words with the team. We also appreciate your understanding about the television service. Your perspective that you weren't there to watch TV anyway shows what a gracious guest you are, and we're grateful you focused on all the positive aspects of your experience with us. Thank you for choosing Hampton Inn & Suites Poughkeepsie, and we'd be delighted to welcome you back anytime you're in the area for another great stay! Best, Christopher, GM

    Dear Kevin, Thank you for the perfect rating! We're absolutely thrilled you had such a fantastic stay with us and that we hit all the right notes - from our breakfast and front desk team to your room experience. We're so glad you … Show more

    Hampton Inn & Suites Poughkeepsie
    29 July 2025
  • Cathy

    Reviewed: 26 July 2025 · Stayed in June 2025

    Verified review

    Location, comfortable bed, friendly environment.

    Breakfast. Coffee was weak and the oatmeal over cooked. More protein options and fruit choices would be nice. The egg omelets were dry.

    Property response:

    Dear Cathy, Thank you for the great eight-star rating and for taking the time to share your experience! We're so happy you enjoyed our location, found your bed comfortable, and felt welcomed by our friendly environment. We really appreciate your detailed feedback about our breakfast offerings. Your observations about the coffee, oatmeal preparation, and omelet quality are valuable insights that help us enhance our guests' dining experience. We're also grateful for your suggestions about expanding our protein and fruit selections - guest input like yours is essential as we work to continuously improve our breakfast service. It's wonderful that you found so many positive aspects of your stay, from our convenient location to the comfort of your room. Creating that welcoming atmosphere is something our entire team takes pride in, and we're delighted it made a difference during your visit. We'd love the opportunity to welcome you back and hope to provide you with an even better overall experience on your next stay! Best, Christopher, GM

    Dear Cathy, Thank you for the great eight-star rating and for taking the time to share your experience! We're so happy you enjoyed our location, found your bed comfortable, and felt welcomed by our friendly environment. We really appr… Show more

    Hampton Inn & Suites Poughkeepsie
    29 July 2025
  • Maureen

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review

    Front desk Miguel is the best!

    Property response:

    Dear Maureen, Thank you so much for the perfect rating! We're absolutely delighted that you had such an outstanding experience during your stay with us at Hampton Inn & Suites Poughkeepsie. It's wonderful that Miguel at our front desk made such a positive impression - we'll be sure to share your kind words with him! We're so grateful you chose to stay with us, and we'd be thrilled to welcome you back anytime you're in the Poughkeepsie area. Thank you for being such a valued guest! Best, Christopher, GM

    Dear Maureen, Thank you so much for the perfect rating! We're absolutely delighted that you had such an outstanding experience during your stay with us at Hampton Inn & Suites Poughkeepsie. It's wonderful that Miguel at our fro… Show more

    Hampton Inn & Suites Poughkeepsie
    23 July 2025
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  • Anonymous

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review
  • Morgan

    Reviewed: 17 July 2025 · Stayed in June 2025

    Verified review
  • Susan

    Reviewed: 17 July 2025 · Stayed in July 2025

    Verified review

    Hot tub breakfast . Your staff was amazing

    Everything was great

    Property response:

    Dear Susan, Thank you so much for the perfect rating! We're absolutely thrilled that you had such an amazing experience with us at Hampton Inn & Suites Poughkeepsie. We're delighted to hear that you enjoyed our hot tub and breakfast offerings, and it's wonderful to know that our staff made such a positive impression during your stay. Your kind words about our team mean everything to us – we'll be sure to share your praise with everyone who helped make your visit special. We can't wait to host you again on your next visit and look forward to providing you with another fantastic experience. Best, Christopher, GM

    Dear Susan, Thank you so much for the perfect rating! We're absolutely thrilled that you had such an amazing experience with us at Hampton Inn & Suites Poughkeepsie. We're delighted to hear that you enjoyed our hot tub and bre… Show more

    Hampton Inn & Suites Poughkeepsie
    22 July 2025
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  • Reinhard

    Reviewed: 15 July 2025 · Stayed in July 2025

    Verified review

    Rooms are great, comfortable and big

    no spa, no detergent for laundry available

    Property response:

    Dear Reinhard, Thank you for the great rating and for taking the time to share your experience! We're so happy to hear that you found your room comfortable and spacious - providing our guests with well-appointed, roomy accommodations is something we take great pride in. We really appreciate your feedback about the amenities you were looking for during your stay. Your comments help us understand what's important to our guests, and we're always looking for ways to enhance the experience we provide. We hope you'll give us another chance to welcome you back to Poughkeepsie. We'd love the opportunity to host you again and continue delivering the comfortable accommodations you enjoyed. Best, Christopher, GM

    Dear Reinhard, Thank you for the great rating and for taking the time to share your experience! We're so happy to hear that you found your room comfortable and spacious - providing our guests with well-appointed, roomy accommodations i… Show more

    Hampton Inn & Suites Poughkeepsie
    17 July 2025
  • Dzugan

    Reviewed: 15 July 2025 · Stayed in July 2025

    Verified review
  • Nataliia

    Reviewed: 14 July 2025 · Stayed in July 2025

    Verified review
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  • Rosaura

    Reviewed: 9 July 2025 · Stayed in July 2025

    Verified review

    Excellent services, dog friendly

    Property response:

    Dear Rosaura, Thank you so much for the perfect rating! We're absolutely thrilled that you experienced excellent service during your stay with us. It's wonderful to hear that you and your furry companion both felt welcome at our hotel. We're delighted that our pet-friendly accommodations and services met your expectations. Creating a comfortable environment for both our guests and their beloved pets is something we take great pride in, and your feedback truly makes our day. We'd be delighted to welcome you and your four-legged travel buddy back on your next trip to the Poughkeepsie area. Thank you for choosing Hampton Inn & Suites Poughkeepsie! Best, Christopher, GM

    Dear Rosaura, Thank you so much for the perfect rating! We're absolutely thrilled that you experienced excellent service during your stay with us. It's wonderful to hear that you and your furry companion both felt welcome at our ho… Show more

    Hampton Inn & Suites Poughkeepsie
    10 July 2025
  • Erin

    Reviewed: 8 July 2025 · Stayed in April 2025

    Verified review
  • Mary

    Reviewed: 8 July 2025 · Stayed in July 2025

    Verified review

    Staff was very friendly and helpful! At checkout cold water was given to us. That was a very nice & thoughtful gesture. Breakfast was ok. Location was great! Room size was great! Coffee was good & hot. Beds are comfortable.

    Needs repairs. I really don't like going anywhere that has ceiling damages. It was outside, in the dining area & our room. Bathroom is small, no ventilation so it's hot. Very dim lighting, but big windows for natural lighting. Obviously has water damage in certain ceilings areas...patched up but looks so crappy, it gives a feeling of yuck. If you don't like dogs, this isn't the place for you. lol Hallway & elevator were very hot & stuffy, but it is July.

    Property response:

    Dear Mary, Thank you for taking the time to share your detailed experience with us. We're so glad you found our staff friendly and helpful, and that you appreciated the thoughtful gesture of cold water at checkout. It's wonderful to hear that you enjoyed our breakfast, found the location convenient, and were comfortable with our spacious rooms and beds. We appreciate your comments about the property's condition and understand this wasn't what you expected. Your feedback helps us prioritize our ongoing maintenance and improvement efforts. We take your observations seriously as we work to enhance our facilities and ensure every guest feels completely comfortable during their stay. We hope to have the opportunity to regain your trust on your next visit and provide you with the exceptional experience you deserve. Best, Christopher, GM

    Dear Mary, Thank you for taking the time to share your detailed experience with us. We're so glad you found our staff friendly and helpful, and that you appreciated the thoughtful gesture of cold water at checkout. It's wonderful t… Show more

    Hampton Inn & Suites Poughkeepsie
    10 July 2025
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  • Crystal

    Reviewed: 7 July 2025 · Stayed in June 2025

    Verified review

    DELICIOUS

    Property response:

    Dear Crystal, Thank you so much for the perfect rating and wonderful review! We're absolutely thrilled that you love staying with us and that our team has made such a positive impression on you. It means the world to us to know that our staff's dedication to providing exceptional service has contributed to making your stays so enjoyable. We can't wait to welcome you back on your next visit and continue providing you with the wonderful experience you've come to expect from us! Best, Christopher, GM

    Dear Crystal, Thank you so much for the perfect rating and wonderful review! We're absolutely thrilled that you love staying with us and that our team has made such a positive impression on you. It means the world to us to know that ou… Show more

    Hampton Inn & Suites Poughkeepsie
    9 July 2025
  • Mary

    Reviewed: 3 July 2025 · Stayed in June 2025

    Verified review

    Very comfortable

    Bathroom was terrible. Very small.

    Property response:

    Dear Mary, Thank you so much for the excellent rating and for taking the time to share your experience with us! We're thrilled that you found your stay very comfortable and appreciate your feedback about all aspects of your visit. We're so glad the comfort of your accommodations met your expectations during your time with us. We understand that room layouts can vary, and we appreciate your comments about the bathroom space. Your feedback helps us as we continue to focus on enhancing our guests' overall experience. We'd be delighted to welcome you back on your next visit to the Poughkeepsie area. Thank you for choosing Hampton Inn & Suites, and we look forward to hosting you again soon. Best, Christopher, GM

    Dear Mary, Thank you so much for the excellent rating and for taking the time to share your experience with us! We're thrilled that you found your stay very comfortable and appreciate your feedback about all aspects of your visit. We&… Show more

    Hampton Inn & Suites Poughkeepsie
    5 July 2025
  • Melinda

    Reviewed: 1 July 2025 · Stayed in June 2025

    Verified review
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  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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