8.1

Reviews of Hampton Inn & Suites Staten Island 3 stars

1120 South Avenue, Staten Island, NY 10314, United States

  • Michael

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    Breakfast was good, rooms were clean. For sure we are coming back

  • Unknown

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Location, hospitality

  • Onwukwe

    Reviewed: 28 August 2025 · Stayed in July 2025

    Verified review

    It's good

    Breakfast should have a wide variety

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  • Javier

    Reviewed: 28 August 2025 · Stayed in July 2025

    Verified review
  • Jeansy

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    The breakfast was very good The room was very nice and quiet

    No waste basket in the bathroom but there were two in the bedroom so I could put it in there Mattress a little too firm for me and pillows could be a little more plush

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  • 7.0 Good
    Elaine

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
  • Albert

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review
  • Glenn

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
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  • John

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review
  • Gedevani

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review
  • William

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review

    Large, comfortable room

    Property response:

    Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

    Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something … Show more

    Hampton Inn & Suites Staten Island
    25 August 2025
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  • William

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review

    The people at the reception were very kind. Check in was fast. The room was as expected, very clean.

    Property response:

    Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

    Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something … Show more

    Hampton Inn & Suites Staten Island
    18 August 2025
  • Anonymous

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    Hotel need more cleaning

    Property response:

    Thank you for taking the time to share your experience of your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please let us know if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

    Thank you for taking the time to share your experience of your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work t… Show more

    Hampton Inn & Suites Staten Island
    18 August 2025
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  • Charles

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    The location was great

    Problems with the room. Stale and moldy room. I think they gave us a room that had been closed for repair but didn’t make the repairs. The cold water didn’t work so I got scalded in the shower. Then the assistant manager treated me like nothing had happened. It was not a good feeling.

    Property response:

    Thank you for taking the time to share your experience of your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please let us know if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

    Thank you for taking the time to share your experience of your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work t… Show more

    Hampton Inn & Suites Staten Island
    18 August 2025
  • 7.0 Good
    Frank

    Reviewed: 14 August 2025 · Stayed in July 2025

    Verified review
  • 7.0 Good
    Ahsan

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review
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  • Jasper

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review
  • Stephen

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    Very goodbye g

    Property response:

    Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

    Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something … Show more

    Hampton Inn & Suites Staten Island
    18 August 2025
  • 7.0 Good
    Stephanie

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review
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  • Guenette

    Reviewed: 10 August 2025 · Stayed in July 2025

    Verified review

    Breakfast was very decent with lots of variety. The room was vast and confortable for a group of 5. Bathroom was clean and inviting.

    There was no shuttles to get to the cruise terminals.

    Property response:

    Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

    Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something … Show more

    Hampton Inn & Suites Staten Island
    18 August 2025
  • Derrick

    Reviewed: 9 August 2025 · Stayed in July 2025

    Verified review

    Pretty much your standard hampton inn, good quality.

    Hampton inn, and many other places today, use industrial egg powder or frozen liquid to make "scrambled eggs". Who knows what they're really made of? If I could change one thing about today's hotels, I would rather have real eggs. My only complaint, and nobody will get 10/10 with fake eggs.

    Property response:

    Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

    Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something … Show more

    Hampton Inn & Suites Staten Island
    9 August 2025
  • Ronald

    Reviewed: 9 August 2025 · Stayed in July 2025

    Verified review

    Close to where we needed to be

    No air con working in the gym

    Property response:

    Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

    Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something … Show more

    Hampton Inn & Suites Staten Island
    9 August 2025
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  • Sebastian

    Reviewed: 3 August 2025 · Stayed in July 2025

    Verified review

    The ROOMS ARE FREAKING HUGGGGEEEE BROOOOOOOOOOOOO AWESOMEEEEE. Clean hotel helpful staff Clean room daily. Breakfast so so. The Roooomsss Worth alll the money DO NOT WAIT ANY LONGER PEOPLE BOOK NOW.:)

    All good this time.

    Property response:

    Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

    Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something … Show more

    Hampton Inn & Suites Staten Island
    9 August 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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