Reviews of Handlery Union Square Hotel 3 stars
351 Geary Street, Union Square, San Francisco, CA 94102, United States
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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewI have stayed in san francisco many times but this is the best hotel so far
nothing
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewStaff where very nice and helpful Nice cold lemon and water to take in your water bottles Comfortable beds room very clean
A little mouldy on the roof of bathroom No view from bedroom just a brick wall
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewThe location was convenient and the building was also clean .
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewPeople working at the hotel.
Homeless and noise outside
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewThe location is fantastic. The room is comfortable. The front desk is very helpful and accommodating.
Everything was great
Good morning Mr/Ms. Jeana, Thank you so much for your kind words! We're thrilled to hear you enjoyed our fantastic location, comfortable rooms, and helpful front desk team. It means a lot to us that everything met your expectations. We look forward to welcoming you back soon!
Good morning Mr/Ms. Jeana, Thank you so much for your kind words! We're thrilled to hear you enjoyed our fantastic location, comfortable rooms, and helpful front desk team. It means a lot to us that everything met your expectations.… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewFriendly and helpful staff, good location to shopping and public transportation, good price for downtown location.
N/A
Good morning Mr/Ms. Jennifer, Thank you for your kind words! We're delighted to hear that our team, location, and value made a positive impression. It’s always great to know we’re helping guests enjoy the best of downtown. We look forward to welcoming you back!
Good morning Mr/Ms. Jennifer, Thank you for your kind words! We're delighted to hear that our team, location, and value made a positive impression. It’s always great to know we’re helping guests enjoy the best of downtown. We look f… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewIt was conveniently located to food, bars, shopping and restaurants. It’s located right in union square so it’s very convenient. The room was extremely clean and neat. The products smelled amazing.
The bathroom door didn’t close. It wasn’t able to fit in the frame. The bathroom was very dated. The beds were a little too firm for my taste but I still slept well.
Good morning Mr/Ms. Amanda, Thank you for sharing your experience! We're glad you enjoyed our prime Union Square location and appreciated the cleanliness and amenities in your room. We’re sorry to hear about the bathroom door and the dated fixtures—your feedback is valuable and will be shared with our team for review. We're also taking note of your comment on the bed firmness to help improve guest comfort. We hope to welcome you back for an even better stay next time!
Good morning Mr/Ms. Amanda, Thank you for sharing your experience! We're glad you enjoyed our prime Union Square location and appreciated the cleanliness and amenities in your room. We’re sorry to hear about the bathroom door and th… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in June 2025
Verified reviewGood location and (relatively) reasonable price; helpful staff
none
Good morning Mr/Ms. Nemmeno, Thank you for your kind feedback! We're glad you enjoyed our convenient location, reasonable pricing, and helpful staff. We appreciate your support and hope to welcome you back soon!
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe location is fantastic and the staff were very welcoming. The room was incredible with a balcony and it was so clean and spacious. A lovely goodie bag was included in the room just adding that special touch and water bottles replenished every day.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewGreat Location and very helpful staff
Good morning Mr/Ms. Ramez, Thank you for your kind words! We're thrilled to hear that you enjoyed our central location and found our staff helpful—we love making our guests feel welcome. We hope to see you again soon for another great stay!
Good morning Mr/Ms. Ramez, Thank you for your kind words! We're thrilled to hear that you enjoyed our central location and found our staff helpful—we love making our guests feel welcome. We hope to see you again soon for another gre… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewLocation was great, close to union square. The hotel is very clean and staff was friendly
Good morning Mr/Ms. Martin, Thank you for your kind feedback! We're so glad you enjoyed our prime location near Union Square and appreciated the cleanliness of the hotel and the friendliness of our staff. It’s always wonderful to hear that our guests feel comfortable and well taken care of. We hope to welcome you back again soon!
Good morning Mr/Ms. Martin, Thank you for your kind feedback! We're so glad you enjoyed our prime location near Union Square and appreciated the cleanliness of the hotel and the friendliness of our staff. It’s always wonderful to he… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewI liked the size of the rooms compared to other hotels in the area. The location was great, the staff were great, the bed was comfortable.
I was given a room behind the elevator and the elevator motor noise banged all night. It sounded like someone knocking on the wall with a hammer all night. I called staff and they said they were fully booked and they’d look into it and never got back to me. The next morning they told me they were sorry there was nothing they could do. I wrote an email to request to speak to management and they never responded.
Good morning Mr/Ms. Anonymous, Thank you for taking the time to share your experience. We're glad to hear you appreciated the spacious room, convenient location, comfortable bed, and the service from our staff. However, we're truly sorry for the disruption caused by the elevator noise and the lack of follow-up from our team. This is not the level of responsiveness or care we strive to provide, and we regret that your concerns weren’t properly addressed during or after your stay. Your feedback has been shared with management to ensure better communication and resolution moving forward. We appreciate your honesty and hope you’ll consider giving us another opportunity to provide the restful and attentive experience you deserve.
Good morning Mr/Ms. Anonymous, Thank you for taking the time to share your experience. We're glad to hear you appreciated the spacious room, convenient location, comfortable bed, and the service from our staff. However, we're t… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewClose to Union Square and the cable car major attraction
Good morning Mr/Ms. Przemyslaw, Thank you for highlighting our location! Being just steps from Union Square and the iconic cable car line makes it easy for guests to explore the best of San Francisco. We're so glad you found it convenient, and we hope it added to your overall experience. Looking forward to welcoming you back soon!
Good morning Mr/Ms. Przemyslaw, Thank you for highlighting our location! Being just steps from Union Square and the iconic cable car line makes it easy for guests to explore the best of San Francisco. We're so glad you found it conv… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewSuper friendly staff, perfect location, amazing value!
Nothing, everything was perfect!
Good morning Mr/Ms. Isabella, Wow—thank you so much for the glowing feedback! We're thrilled to hear that our friendly team, unbeatable location, and great value made your stay truly perfect. It means the world to us to know we hit the mark. We can't wait to welcome you back for another flawless experience!
Good morning Mr/Ms. Isabella, Wow—thank you so much for the glowing feedback! We're thrilled to hear that our friendly team, unbeatable location, and great value made your stay truly perfect. It means the world to us to know we hit … Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewGreat location, friendly and helpful staff, the bed is comfortable.
The room does not smell fresh, the carpet probably needs to be changed, the hallway is dark. I guess the location is the main thing we are paying for. Not great but good enough.
Good morning Mr/Ms. Cynthia, Thank you for taking the time to share your experience. We're glad to hear you enjoyed our central location, the comfort of the bed, and the friendliness of our team—those are things we take great pride in. We also appreciate your honest feedback about the room and hallway conditions. We're actively working on updates to improve the overall atmosphere and freshness of our spaces, and your comments help guide those efforts. While we’re happy the location worked well for you, we hope to elevate every part of the stay next time. We’d love the chance to welcome you back and show you the improvements firsthand.
Good morning Mr/Ms. Cynthia, Thank you for taking the time to share your experience. We're glad to hear you enjoyed our central location, the comfort of the bed, and the friendliness of our team—those are things we take great pride … Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewGreat location for city vacation.
Tired and in need of a refurb
Good morning Mr/Ms. Graham, Thank you for your honest review. We're delighted to hear that our location served you well for a city getaway—being close to the action is something many of our guests appreciate. We also understand your comments about the property feeling a bit tired. Refurbishment plans are in motion, and feedback like yours helps us prioritize what matters most to our guests. We hope you'll consider staying with us again to experience the improvements firsthand!
Good morning Mr/Ms. Graham, Thank you for your honest review. We're delighted to hear that our location served you well for a city getaway—being close to the action is something many of our guests appreciate. We also understand your… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewLocation
The smell inside the room
Good morning Mr/Ms. Sara, Thank you for your feedback. We're glad you appreciated our location—being close to the city's highlights is something many guests enjoy. We're sorry to hear about the issue with the room's smell and appreciate you bringing it to our attention. We're actively working to improve room freshness and overall comfort, and your input helps us get there. We hope to have the chance to provide a better experience next time.
Good morning Mr/Ms. Sara, Thank you for your feedback. We're glad you appreciated our location—being close to the city's highlights is something many guests enjoy. We're sorry to hear about the issue with the room's smel… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified review