5900 East Galbraith Road, Cincinnati, OH 45236, United States
#53 of 115 hotels in Cincinnati
Guests' ChoiceBased on 416 hotel reviews
8.4Cleanliness
8.5
Comfort
8.6
Location
9.1
Facilities
8.4
Staff
8.8
Value for money
8.4
Free WiFi
9.6
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End of dialog contentReviewed: 2 August 2025
G
United StatesLarge, clean room.
Stayed in July 2025
Reviewed: 29 July 2025
Marcell
United StatesThey need to clean the rooms a little better. The door in our room didn't close all the way.
The area was nice, plenty of shopping and restaurants. The pool area was nice. The staff was accommodating.
Stayed in July 2025
Reviewed: 28 July 2025
Toya
United StatesThe rooms are a little dated. Needs an update.
I liked the size of room and location. Can easily find somewhere to shop and eat in the area.
Stayed in July 2025
Reviewed: 16 July 2025
Janarthan
CanadaThe spacious room, bed was comfortable and fantastic pillows. Breakfast was good. The staff were very polite. Overall a good experience.
Stayed in June 2025
Reviewed: 16 July 2025
Hall
United StatesThe staff was absolutely phenomenal! Very pleasant. There were no issues with the room. It was clean and didn't have any weird smells. The pool area is across the parking lot, but there is plenty of shaded area and a propane grill for grilling. The location was about 20 minutes to anywhere else in the city. Located close to shopping and plenty of restaurants. I am always a bit nervous when booking hotel rooms. You never know what you're realling getting. This place met every expectation. We will be visiting again in the future
Stayed in July 2025
Reviewed: 30 June 2025
James
United StatesBreakfast isn't very good. See thru bacon, gray mystery sausage patties that missed the browned part of brown and serve. Eggs were not "real" but we're ok. Waffles were the saving grace. We skipped breakfast on the second day. Not worth the calories
Much better stay than last time. The elevator is working and while there was strong weed smell outside the building, the room and hallways smelled fresh.
Stayed in June 2025
Reviewed: 16 June 2025
Dawn
United StatesWhen we walked into the room there was a strong smell. A sour, fishy smell. The room was big and we loved the sofa and living area separate from the bed and bathroom area, but the smell was so strong we had to go buy some air freshener and plug ins to combat the sour odor. The room was clean, but the smell was overwhelming. We weren't sure if it was the carpet or the refrigerator. It really ruined the experience.
The man at the front desk never smiled. I wonder if he didn't understand English as a first language because I had to lean in to understand the mumbling. He could have told me my room number, the pool, and the policy of the 100 dollars charged to my card if there are any damages to rhe room, but I had to ask questions about everything. I like my front desk people happy and excited to see me, he looked like he was ready to get off work.
Stayed in June 2025
Reviewed: 16 June 2025
Jonathan
IsraelBreakfast was only fair. Staff did not clean the room enough.
Location was very good. Staff was friendly.
Stayed in June 2025
Reviewed: 14 June 2025
Christal
United StatesFridge didn’t get cold and had to put items in the freezer just to keep cool. Elevator wasn’t working when we arrived, but it was fixed quickly. It was just initially inconvenient as we had things to carry and were on the 3rd floor.
Convenient location. Nice room. Was bigger than expected. Pool was nice.
Stayed in June 2025
Reviewed: 13 June 2025
Kiply
United StatesEasy location from the highway in a nice neighborhood. Across the street from an elegant shopping mall with many high-end vendors, like Pandora and Rolex, as well as common brands. Many good restaurants just a 10 minute walk from your room. Quality breakfast with coffee all day. Spacious, comfortable, and clean suite with a great walk-in shower and VENT FAN for privacy and clearing the air! The staff were very courteous. I can't believe the bill was just $100. I've paid many times more for much worse.
Stayed in June 2025
Reviewed: 9 June 2025
Morgan
United StatesReally no complaints. The room wasn’t in perfect condition, but totally understandable! Clean, smelled good, everything worked, and quiet,
Wonderful breakfast station everyday with rotating hot items and coffee/tea all day. Also, excellent hot water/water pressure.
Stayed in June 2025
Reviewed: 30 May 2025
Jen
United StatesGreat location. Very easy to get to the zoo.
Stayed in April 2025
Reviewed: 19 May 2025
Wayne
United StatesBreakfast was not as good as expected.
Pool is away from the building.
Stayed in May 2025
Reviewed: 19 May 2025
Seth
United StatesFriendly staff
Stayed in May 2025
Reviewed: 17 May 2025
Regina
South KoreaThe cleaning crew may have missed it.But there's a smeared booger next to the bathroom door on the wall in the bathroom. And whoever the previous person was that stayed in that room left some green, chewed up gum on the floor that stuck to the carpet under the desk. I would have never known it was there if I didn't step on it in the morning while eating breakfast. Also the breakfast could have been better. The sausage patties were really dry and the biscuits were pretty hard.
The staff was so kind and accommodating. They were probably the best part of the stay. I was shocked to find that the room was pretty clean, especially the tub. It looked clean enough to actually take a bath in which is rare these days.
Stayed in May 2025
Reviewed: 14 April 2025
Gail
United StatesNothing.
Room, bed, staff.
Stayed in April 2025
Reviewed: 6 March 2025
Jessica
United Stateselevator was under construction, room was on the third floor & had to take the stairs… hot water in shower wasn’t really hot, more cold.
close to mall, friendly staff, good breakfast options.
Stayed in March 2025
Reviewed: 3 March 2025
Eric
United StatesThe elevator was broken.
The location was pretty decent for the activities we had scheduled. The elevator was broken, the wasn’t enjoyable considering we were on the 3rd floor. But other than that the room was clean and the bed was comfortable.
Stayed in March 2025
Reviewed: 31 January 2025
Joseph
United StatesClean
Stayed in January 2025
Reviewed: 26 January 2025
Wendy
United StatesI was very happy with the location and my room was very nice.
Stayed in December 2024
Reviewed: 3 January 2025
Arman
Canadagym room size
room size and cleanliness
Stayed in January 2025
Reviewed: 30 December 2024
Marsha
United StatesElevator seemed a little shaky and may need some maintenance. The control panel inside was loose. We stayed here a year ago in 2023 and still not corrected. It’s 2024. Noted the signs that remodel has started. There was an ugly stain on the floor by the bed. Room 313. Looked like blood.
Nice appearance from the exterior. Interior clean and nicely decorated. Perk of having a traffic light at the entrance. Easy of into and out of the parking lot
Stayed in December 2024
Reviewed: 9 December 2024
Brent
United StatesThe bed was noisy. Not squeaky but like laying on crumpled newspapers.
Stayed in December 2024
Reviewed: 7 October 2024
Jessica
United Statesn/a
very friendly
Stayed in October 2024
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