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  5. Reviews of Best Western PLUS Hannaford Inn & Suites

Reviews of Best Western PLUS Hannaford Inn & Suites 3 stars

5900 East Galbraith Road, Cincinnati, OH 45236, United States

#53 of 115 hotels in Cincinnati

Guests' Choice

Review score

Based on 416 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    9.1

  • Facilities

    8.4

  • Staff

    8.8

  • Value for money

    8.4

  • Free WiFi

    9.6

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Showing 1 – 25

  • Reviewed: 2 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Kitchenette - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Large, clean room.

    Stayed in July 2025

  • Reviewed: 29 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Kitchenette - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    They need to clean the rooms a little better. The door in our room didn't close all the way.

    The area was nice, plenty of shopping and restaurants. The pool area was nice. The staff was accommodating.

    Stayed in July 2025

  • Reviewed: 28 July 2025

    7.0
    Cincinnati Music Festival visitors from Pittsburgh 7/25 - 27/2025
    • Leisure trip
    • Family with young children
    • King Suite with Sofa and Kitchen - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The rooms are a little dated. Needs an update.

    I liked the size of room and location. Can easily find somewhere to shop and eat in the area.

    Stayed in July 2025

  • Reviewed: 16 July 2025

    8.0
    Good place to stay
    • Leisure trip
    • Solo traveller
    • Queen Room with Kitchenette - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The spacious room, bed was comfortable and fantastic pillows. Breakfast was good. The staff were very polite. Overall a good experience.

    Stayed in June 2025

  • Reviewed: 16 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Kitchenette - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The staff was absolutely phenomenal! Very pleasant. There were no issues with the room. It was clean and didn't have any weird smells. The pool area is across the parking lot, but there is plenty of shaded area and a propane grill for grilling. The location was about 20 minutes to anywhere else in the city. Located close to shopping and plenty of restaurants. I am always a bit nervous when booking hotel rooms. You never know what you're realling getting. This place met every expectation. We will be visiting again in the future

    Stayed in July 2025

  • Reviewed: 30 June 2025

    7.0
    A much better stay than last time
    • Leisure trip
    • Family with young children
    • Queen Room with Kitchenette - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast isn't very good. See thru bacon, gray mystery sausage patties that missed the browned part of brown and serve. Eggs were not "real" but we're ok. Waffles were the saving grace. We skipped breakfast on the second day. Not worth the calories

    Much better stay than last time. The elevator is working and while there was strong weed smell outside the building, the room and hallways smelled fresh.

    Stayed in June 2025

  • Reviewed: 16 June 2025

    7.0
    The room was nice. Maybe it was the carpet but the room had a bad smell.
    • Leisure trip
    • Couple
    • King Suite with Sofa and Kitchen - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    When we walked into the room there was a strong smell. A sour, fishy smell. The room was big and we loved the sofa and living area separate from the bed and bathroom area, but the smell was so strong we had to go buy some air freshener and plug ins to combat the sour odor. The room was clean, but the smell was overwhelming. We weren't sure if it was the carpet or the refrigerator. It really ruined the experience.

    The man at the front desk never smiled. I wonder if he didn't understand English as a first language because I had to lean in to understand the mumbling. He could have told me my room number, the pool, and the policy of the 100 dollars charged to my card if there are any damages to rhe room, but I had to ask questions about everything. I like my front desk people happy and excited to see me, he looked like he was ready to get off work.

    Stayed in June 2025

  • Reviewed: 16 June 2025

    7.0
    Good value for the money.
    • Leisure trip
    • Couple
    • Queen Room with Kitchenette - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast was only fair. Staff did not clean the room enough.

    Location was very good. Staff was friendly.

    Stayed in June 2025

  • Reviewed: 14 June 2025

    9.0
    Worth the money, convenient, and nice stay.
    • People with friends
    • King Suite with Sofa and Kitchen - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Fridge didn’t get cold and had to put items in the freezer just to keep cool. Elevator wasn’t working when we arrived, but it was fixed quickly. It was just initially inconvenient as we had things to carry and were on the 3rd floor.

    Convenient location. Nice room. Was bigger than expected. Pool was nice.

    Stayed in June 2025

  • Reviewed: 13 June 2025

    9.0
    Surprisingly Good Value
    • Leisure trip
    • Couple
    • Queen Room with Kitchenette - Non-Smoking
    • Stayed 1 night

    Easy location from the highway in a nice neighborhood. Across the street from an elegant shopping mall with many high-end vendors, like Pandora and Rolex, as well as common brands. Many good restaurants just a 10 minute walk from your room. Quality breakfast with coffee all day. Spacious, comfortable, and clean suite with a great walk-in shower and VENT FAN for privacy and clearing the air! The staff were very courteous. I can't believe the bill was just $100. I've paid many times more for much worse.

    Stayed in June 2025

  • Reviewed: 9 June 2025

    8.0
    Overall wonderful/ worry free stay, great place to return to and recharge when exploring the city.
    • Leisure trip
    • Couple
    • King Suite with Sofa and Kitchen - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Really no complaints. The room wasn’t in perfect condition, but totally understandable! Clean, smelled good, everything worked, and quiet,

    Wonderful breakfast station everyday with rotating hot items and coffee/tea all day. Also, excellent hot water/water pressure.

    Stayed in June 2025

  • Reviewed: 30 May 2025

    9.0
    Nice place to stay. Good breakfast.
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 1 night

    Great location. Very easy to get to the zoo.

    Stayed in April 2025

  • Reviewed: 19 May 2025

    8.0
    Family friendly hotel with amenities needed for your stay.
    • Business trip
    • Couple
    • King Suite with Sofa and Kitchen - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was not as good as expected.

    Pool is away from the building.

    Stayed in May 2025

  • Reviewed: 19 May 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Kitchenette - Non-Smoking
    • Stayed 1 night

    Friendly staff

    Stayed in May 2025

  • Reviewed: 17 May 2025

    9.0
    Great stay for the cost!
    • Business trip
    • Family with young children
    • Queen Room with Kitchenette - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The cleaning crew may have missed it.But there's a smeared booger next to the bathroom door on the wall in the bathroom. And whoever the previous person was that stayed in that room left some green, chewed up gum on the floor that stuck to the carpet under the desk. I would have never known it was there if I didn't step on it in the morning while eating breakfast. Also the breakfast could have been better. The sausage patties were really dry and the biscuits were pretty hard.

    The staff was so kind and accommodating. They were probably the best part of the stay. I was shocked to find that the room was pretty clean, especially the tub. It looked clean enough to actually take a bath in which is rare these days.

    Stayed in May 2025

  • Reviewed: 14 April 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Suite with Sofa and Kitchen - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Room, bed, staff.

    Stayed in April 2025

  • Reviewed: 6 March 2025

    7.0
    see ya next time
    • Leisure trip
    • Couple
    • King Suite with Sofa and Kitchen - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    elevator was under construction, room was on the third floor & had to take the stairs… hot water in shower wasn’t really hot, more cold.

    close to mall, friendly staff, good breakfast options.

    Stayed in March 2025

  • Reviewed: 3 March 2025

    7.0
    It was average.
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The elevator was broken.

    The location was pretty decent for the activities we had scheduled. The elevator was broken, the wasn’t enjoyable considering we were on the 3rd floor. But other than that the room was clean and the bed was comfortable.

    Stayed in March 2025

  • Reviewed: 31 January 2025

    8.0
    Comfortable and clean
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Kitchenette - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Clean

    Stayed in January 2025

  • Reviewed: 26 January 2025

    9.0
    It was great I am in Cinny frequently I will be planning on staying again.
    • Leisure trip
    • Family with young children
    • King Suite with Sofa and Kitchen - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    I was very happy with the location and my room was very nice.

    Stayed in December 2024

  • Reviewed: 3 January 2025

    9.0
    wonderful
    • Leisure trip
    • Couple
    • Queen Room with Kitchenette - Non-Smoking
    • Stayed 1 night

    gym room size

    room size and cleanliness

    Stayed in January 2025

  • Reviewed: 30 December 2024

    8.0
    Overall, like the location, feel safe, comfortable stay, and never had any issues booking or during our stay .
    • Leisure trip
    • Family with young children
    • Queen Room with Kitchenette - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Elevator seemed a little shaky and may need some maintenance. The control panel inside was loose. We stayed here a year ago in 2023 and still not corrected. It’s 2024. Noted the signs that remodel has started. There was an ugly stain on the floor by the bed. Room 313. Looked like blood.

    Nice appearance from the exterior. Interior clean and nicely decorated. Perk of having a traffic light at the entrance. Easy of into and out of the parking lot

    Stayed in December 2024

  • Reviewed: 9 December 2024

    9.0
    It was very good.
    • Leisure trip
    • Couple
    • Queen Room with Kitchenette - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bed was noisy. Not squeaky but like laying on crumpled newspapers.

    Stayed in December 2024

  • Reviewed: 7 October 2024

    8.0
    thank you!
    • Leisure trip
    • Couple
    • King Suite with Sofa and Bath Tub - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    n/a

    very friendly

    Stayed in October 2024

Showing 1 – 25

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