No stores or food close by

Great accommodations and service

Stayed in July 2025

Towels frayed and indoor pool too cold

Good location and roomy

Stayed in December 2024

The internet sucked!!?

I loved everything but one thing!!!!!

Stayed in September 2024

N/A

Clean. Maintained.

Stayed in July 2024

A/c didn't barely worked

Stayed in June 2024

Needs to be an earlier check in and later check out for those traveling from the airport.

Loved our bartender Alicia at the pool bar. Appreciated the fact they held our luggage until the room was ready and when we checked out, since we had a while before heading to the airport. Kymani was great with helping us around the property. The front desk gave great suggestions on places to go. It was just amazing

Stayed in June 2024

Some of the villa didn't seem thoroughly surfaced cleaned, they were out of body wash stock in the shower and one of the lights in the bathroom seemed to be about to go out. They addressed the light and fixed that. Biggest knock was the wifi. Never stayed connected consistently during the trip and when it was it was working at a snails pace.

Always love location, staff, clubhouse, tiki bar, and setup of 2 bedroom villa with screened in patio.

Stayed in May 2024

I loved everything

Very peaceful

Stayed in February 2024

No elevators in some building… loud during the day… people cutting grass

Stayed in April 2024

Clean and quiet

Seen it on line

Stayed in February 2024

The room smelled old. The odor was unable to get rid of even with room spray.

Location and price

Stayed in December 2023

The water got cold very quickly. I reported the problem but it didn’t change. The heat issue was resolved. Couldn’t take a hot bath. Water would get warm after a couple of minutes. Otherwise it we had a great getaway.

Stayed in January 2023

The only things I didn’t like were having to share the water attractions with children, which took away from the adult relaxation experience, and the Wi-Fi in Building 18 was not working during my stay.

Room, Balcony

Stayed in July 2025

I didn't like the fact we were bump down to hotel room when we paid for a 1 bed villa We were told by an late email after arriving that our room was declined by the host property some took it upon themselves to not call us with adequate warning that they took our debit card and rebook us in a hotel style room that's credit card fraud I spoke to choice Hilton and blue emplyeees while there no one wanted to take responsibility for fefrauding us everyone was uncaring ruined our anniversary vacation still waiting on a call from marketing no call as of yet I've contacted THE FTC GEDERAL TRADE COMMMOSFION ON THIS MATTER WILL BE SUEING

Stayed in July 2025

The location and the stay the rooms were very comfortable

The location was perfect. Staff very knowledgeable and courteous

Stayed in May 2025

No elevators 😂

Amazing rooms clean and perfect location

Stayed in May 2025

The bar wasn't open but I understand it is being upgraded

I liked the comfort and peacefulness

Stayed in May 2025

The couch was uncomfortable

Nice clean and quiet

Stayed in February 2025

I like everything.

Everything.

Stayed in January 2025

The quality has dropped drastically, staff passing on false information, very disappointed, with how the quality had dropped , over the years, this use to be me and my family most wonderful place to come hope the service get back to what it used to be to be ,

Still a very quite place for relaxing

Stayed in December 2024

The heat wasn't working in the bedroom but other then that it was ok

Stayed in December 2024

For starters when checking in paying for the room for the week I get told I’m gonna have an additional $165 fee added on top of the total of the room. Then on top of that placing an additional $100 hold on my card for the room. I was not happy about the extra $165 due to I was never told this prior to booking or arriving and it took me by surprise. The internet was terrible. But if you wanted better internet gonna make me pay per day?? I feel that should be included in the $165. Second, for the price I paid for the room I felt and so did my guest with me felt the room could have been cleaner. The light fixture above the kitchen table was covered with dust. The bathroom could have been cleaner, specially the shower/shower base. It look like it hasn’t been scrubbed or could use some bleach to whiten it back up. I was disappointed in my stay here and prior to that I was looking forward to my stay due to the pictures on your website but after staying here I don’t think I will stay again and I won’t be recommending it to anyone to stay at.

The location was great and all the amenities were nice. Staff were great specially when needing anything.

Stayed in September 2024

Too far away from the beach. Two small pools for a resort with over 400 apartments/rooms.

Clean.

Stayed in August 2024

Nothing

Everything

Stayed in August 2024