444 Niu Street, Waikiki, Honolulu, HI 96815, United States of America
#273 of 309 hotels in Honolulu
Guests' ChoiceBased on 215 hotel reviews
5.8Cleanliness
6.4
Comfort
6.4
Location
7.5
Facilities
6.1
Staff
7.1
Value for money
6.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 4, 2024
Sarah
PeruWe didn’t plan on using the pool and gym but weren’t given a choice to pay the extra for its use. It was just an extra charge. The facilities were fine, staff felt a bit dismissive but they were fine overall.
Older facility and rooms but they were clean and the beds were comfortable.
Stayed in April 2024
Reviewed: April 27, 2024
Massimo
ItalyOld room , bed small and without any type of soundproofing, I can hear voices in the corridor and the noise of cars coming from the street, the windows absolutely need to be changed and renewed.
Near the center , kind staff and check in early
Stayed in April 2024
Reviewed: April 15, 2024
Tenanoia
United States of AmericaGood location
Stayed in January 2024
Reviewed: March 11, 2024
Judah
United States of Americafurniture
Location
Stayed in February 2024
Reviewed: February 19, 2024
Jonathan
SingaporeNothing
Nothing
Stayed in February 2024
Reviewed: December 19, 2023
Malcolm
AustraliaFor the price paid for the room we felt perhaps some snacks to greet us as we had just flown in from Australia and taken a one and a quarter hour bus ride from the airport only to be dropped off half an hours walking distance from the hotel. The buses and cars don’t seem to mind driving through the water and spraying you? Maybe footpaths are too close to the roads?
We were extremely thankful for the lady staffer who greeted us and settled us in to our room.
Stayed in December 2023
Reviewed: December 18, 2023
Ward
United States of AmericaNothing
It was cheap And thus it was cheap
Stayed in December 2023
Reviewed: November 6, 2023
Daniel
United States of AmericaRoom was old, dirty, small, the photos made it look beautiful. Many issues
Great location!
Stayed in November 2023
Reviewed: October 31, 2023
Hannah
United States of AmericaThe internet photos were deceiving
I had to leave a day early than my check out date, but the staff was nice
Stayed in October 2023
Reviewed: October 18, 2023
Robbie
New ZealandCleanliness and the lack of cleaning.
Location was good.
Stayed in October 2023
Reviewed: August 24, 2023
Olga
United States of AmericaRate I saw when booking was weekday; weekend turned out almost double. Garage is in the same building, but separate business. $41 per day! The hotel says they’d clean room after 3 days - nobody came until we called in a request to clean. Elevators met us with a welcome sign that guests are fined $100 for stealing something from the room. First day water was off for 4 hours; next three - window washing, awaken by cables beating on the window; then an inspection of wind damage; then pest control (we did see big bugs - cockroaches? in the room twice). Paint is pealing in several places. No special (big) pool and beach towels available. Clothes line in the bathroom did not have one end attachment.
We were going last-minute, so this was where we could get two rooms at a reasonable price. The hotel checked us in early, and we got two rooms next to each other. Rooms have both tiny refrigerator and microwave, convenient. Elevators are reasonably fast when they do not stop on every floor. Downstairs is kept clean. There are coffee shop and a convenience store there. Food truck stop across the street is convenient for quick dinner. The hotel lets you use bath towels for the beach, then changes them for clean. Front desk staff were very nice, except one lady that did not want to give us more than one towel per guest (because we would steal them).
Stayed in August 2023
Reviewed: August 21, 2023
John
AustraliaParking was expensive and getting into car park at times was delayed while attendant manually booked another cars stay.
Location and price were good
Stayed in August 2023
Reviewed: June 15, 2023
Anita
United States of AmericaThe bed, the mattress was old and needed replaced. I could literally feel the spring coils which in turn made for uncomfortable nights.
Far enough away from major congestion and noise, the pool and hot tub areas are very nice. The laundry room was clean and allowed for a task to be done without dread.
Stayed in June 2023
Reviewed: June 11, 2023
Anthony
United States of Americaparking was separate and. I front desk until 9am
it was our first time staying there
Stayed in June 2023
Reviewed: May 15, 2023
Ornellas
United States of AmericaFree laundry
Location and laundry
Stayed in May 2023
Reviewed: January 22, 2023
Brooke
United States of Americathere’s not much to not like it’s great
I loved the privacy and it was ok and great for the price in short notice and the one staff that was there for us at the front desk was awesome he was so nice and welcoming I go there again for his customer service and the stay was great we’ll be back guarantee aloha
Stayed in December 2022
Reviewed: November 6, 2022
Richard
United States of AmericaThe room was oddly shaped. The furniture and decor was mismatched. The room felt like a motel 6. Dated. Some hallway carpeted areas need to be replaced. Low quality. Only if you need a place to stay and don't care about your accommodations.
The location is close to downtown Waikiki. The elevated pool area was cool. It has some cafes available in the building. The bed in the room was comfortable.
Stayed in November 2022
Reviewed: August 23, 2022
Sophieke
Netherlandswalls were very thin, could hear everything. curtains are too thin, does not cover the light. showerhead is to harsh. they clean only every 5 days.
good location. nice that it has a pool an jacuzzi. felt very safe, good security.
Stayed in August 2022
Reviewed: July 20, 2022
David
AustraliaThe lifts were frustratingly slow. The WiFi stopped working. The showers are for short people.
The room was clean and the hotel is in a very convenient location.
Stayed in July 2022
Reviewed: March 9, 2022
Mohammad
KuwaitThey charged me more whom do i get in touch with
Stayed in March 2022
Reviewed: January 25, 2022
Arlene
United States of AmericaThe roach smell and baby roaches outside the hotel. Maybe hire pest control
The cleanliness of the room. Thank you for sanitizing the room with clorax
Stayed in January 2022
Reviewed: January 12, 2022
Elizabeth
United States of AmericaI was mislead about the price when I got there. I paid for 2 nights and it said that was the total amount. Upon arrival, I was told that was only half of the amount and had to pay a few hundred more! WiFi and elevator didn’t work either
location was good and rooms were clean and comfortable!
Stayed in January 2022
Reviewed: November 6, 2021
Mike
United States of AmericaLooks tired
Decent value for your money
Stayed in November 2021
Reviewed: September 17, 2021
Rosa
United States of AmericaThe white senior woman was always yelling at us and had a bad attitude and tries to charge extra for the parking …
I liked the pool and jacuzzi, area was clean and you could even bbq and drink
Stayed in September 2021
Cesenatico, Italy
Adelaide, Australia
Pipa, Brazil
Shanghai, China
Bad Berleburg, Germany
Yerevan, Armenia
Venice, Italy
Ko Tao, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content