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  5. Reviews of Hawthorn Extended Stay by Wyndham Columbus West

Reviews of Hawthorn Extended Stay by Wyndham Columbus West This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

5505 Keim Circle, Columbus, OH 43228, United States

#94 of 127 hotels in Columbus

Guests' Choice

Review Score

Based on 122 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.6

  • Location

    8.0

  • Facilities

    7.4

  • Staff

    8.1

  • Value for money

    7.5

  • Free Wifi

    9.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 3, 2025

    7.0
    Nice stay but...
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I don't like that the TVs were outdated and some appliances did not work. The TVs you cannot hook extra Roku or firesticks because of the TV being outdated. The Wi-Fi was not really good. If you are planning on trying to hook a firestick to it, it might come on but the internet won't let it upload anything or stream anything.

    I like the design of the rooms and the pool.

    Stayed in August 2025

  • Reviewed: July 7, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    I booked a Room with a king bed 3 people, they had me 3 ROOMS I have no idea How this mistake happened!

    Stayed in July 2025

  • Reviewed: June 13, 2025

    7.0
    Very nice rooms but don't expect a good breakfast.
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Mobility Accessible Roll-In Shower - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The continental breakfast did not have much variety. They had the waffle machine some eggs sausage some cold cereal a few muffins toast and bagels. They didn't have anything that you could take with you back to the room it was very limited on what you could use to eat.

    The size of the room was very decent. And the staff was nice.

    Stayed in June 2025

  • Reviewed: April 2, 2025

    7.0
    Overall, we still enjoyed our time.
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Well when I first got there the rooms air conditioner didn’t work so they moved us to another room. Well that room had ants and then that air conditioner quit working. Maintenance man did come fix the air conditioner but ants were still a problem.

    Stayed in March 2025

  • Reviewed: March 9, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Room was dirty, sink leaked.

    Heated pool

    Stayed in March 2025

  • Reviewed: February 24, 2025

    6.0
    Very nice and luxurious but the ants messed it up
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    The ants made me very sad. Literally in our bed

    The hot tub in the room and the two tvs were great and the kitchen sooo good

    Stayed in February 2025

  • Reviewed: February 20, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff was extremely welcoming, and the pool water like like climbing into a bathtub

    Stayed in February 2025

  • Reviewed: January 23, 2025

    8.0
    Stay here often, always a good experience
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night

    stayed in room 204 temperature was hard to regulate had on cool at 60 the entire night to have a comfortable temperature in the room

    Staff was extremely helpful and accommodating Early check in with ease

    Stayed in January 2025

  • Reviewed: January 19, 2025

    6.0
    If my room had actually been properly cleaned, it would’ve been amazing, but I was not OK with having a dirty room
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was not clean by any means I myself, Emma maid that’s what I do for a living, and if one of my girls had cleaned the room and that’s how it looked for a guest I would not be happy

    The staff was great and where it’s located as nestled back away from everything. I love the location.

    Stayed in November 2024

  • Reviewed: December 13, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast wasn’t what I expected.

    Very friendly

    Stayed in December 2024

  • Reviewed: October 28, 2024

    8.0
    Enjoyable
    • Leisure trip
    • Travelers with friends
    • One-Bedroom Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was questionable but typical for most hotels

    The room was very nice, clean and spacious

    Stayed in October 2024

  • Reviewed: October 14, 2024

    7.0
    Good
    • Group
    • One-Bedroom Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very busy location.

    Met our needs.

    Stayed in August 2024

  • Reviewed: October 8, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • One-Bedroom Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room has such a strong odor smell and when you pulled back the fitted sheets it had a stain on it

    It was nice and convenient towards stores an location

    Stayed in October 2024

  • Reviewed: August 5, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Needed some fixing up a lot of the items within the room could be seen that they weren't in the best of shape. Had trouble checking in and checking out computer systems seemed to have been a little dated

    The size and quietness of the room. It was literally like a little apartment, refrigerator stove couch 2 beds the works

    Stayed in August 2024

  • Reviewed: June 18, 2024

    8.0
    Fair price for good room
    • Leisure trip
    • Couple
    • One-Bedroom Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Could use freshen up. Property shows wear and tear. Not too bad

    Price point/ location

    Stayed in June 2024

  • Reviewed: June 15, 2024

    7.0
    good place for the money
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Queen Beds - Non-Smoking
    • Stayed 4 nights

    breakfast had nothing hot but waffles. I did see a roach in the bathroom.

    room was great for the needs of our vacation. breakfast was decent / quick and simple.

    Stayed in June 2024

  • Reviewed: June 3, 2024

    7.0
    Nice, clean hotel
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Sofa bed mattress wasn't comfortable

    Nice hotel within walking distance to restaurants, stores, and bars. Room was clean. Sofa bed mattress wasn't very comfortable and had to ask for sheets.

    Stayed in June 2024

  • Reviewed: April 25, 2024

    7.0
    Hi facility, but won’t stay again due to double charging my card
    • Leisure trip
    • Travelers with friends
    • One-Bedroom Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t like the fact that I already paid for my reservation two months before we stayed there and then the day of our stay they charge me for the room again and I’m still fighting to get my money back

    The property was perfectly fine. It was nice. It was clean the lady checking that the front desk seemed a little clueless, but I bet it was fine. She figured it out.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Contential breakfast was not that good

    Location and roomy room size plus housekeeping made the beds

    Stayed in April 2024

  • Reviewed: March 16, 2024

    6.0
    Needs updating and hot water
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    No hot water in the evenings. Receptionist was rude at check in.

    The bed was comfortable.

    Stayed in March 2024

  • Reviewed: March 15, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Mobility Accessible Roll-In Shower - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room next to us was very loud from 1am - 3am. Breakfast was very lame. I've had much better at Hampton Inn for about the same price. We tried something new for the one night stay.

    Room had a mini kitchen that was nice but we didn't use it. It was a 1 night stay and was just OK. We booked based on PRICE!

    Stayed in February 2024

  • Reviewed: March 1, 2024

    8.0
    Less enjoyable than other times there.
    • Leisure trip
    • Solo traveler
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Fix the key system!!! They only work off and on.

    DID NOT LIKE! One night was terrible because someone rented rooms to some parents and many young boys that just wanted to use the pool. They ran around wet in the halls being loud and slamming doors. Complained to the front desk who couldn’t stop the madness. Even the parents were loud.

    Stayed in February 2024

  • Reviewed: June 25, 2023

    6.0
    It was ok till I slipped in the tub
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with Two King Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Tub floor I fractured my ankle by slipping in the tub

    Service

    Stayed in May 2023

  • Reviewed: May 31, 2023

    6.0
    pleasant. comfortable
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Mobility Accessible Roll-In Shower - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    toilet needs to fill higher. room 118. table outside always dirty

    location , friendly, clean

    Stayed in May 2023

Showing 1 - 25

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