18 Washington Square West, Salem, MA 01970, United States
#2 of 6 hotels in Salem
Guests' ChoiceBased on 684 hotel reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
9.8
Facilities
9.0
Staff
9.4
Value for money
8.7
Free WiFi
9.8
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End of dialog contentReviewed: 26 August 2025
Leah
United StatesThe hotel is close to all attractions and Restaurants
Stayed in August 2025
Reviewed: 18 August 2025
Kristen
United StatesThe price was a little high.
Great location. Cool room with two bathrooms, perfect for family of five. Loved the history.
Stayed in July 2025
Reviewed: 16 August 2025
Stillman
United StatesNothing I can think of
Everything, location, ambiance, tavern and lobby, staff
Stayed in August 2025
Reviewed: 6 August 2025
Silvana
ItalyNothing
Fantastic
Stayed in August 2025
Reviewed: 5 August 2025
Mckenna
United StatesNo notes
I was pleasantly surprised by the 2nd bathroom in the room - that was really great for us. The location was perfect.
Stayed in July 2025
Reviewed: 3 August 2025
Carolyn
United StatesNot one thing!
Breakfast was exceptional; we each ordered the 2 egg special, and truly it was more like a 4 egg special. The fingerling potatoes and maple sausage were perfect New England accompaniments. And who doesn't love a side of hot buttered raisins toast?!
Stayed in August 2025
Reviewed: 1 August 2025
Dawn
United StatesNothing
Close to everything. Lots of nearby restaurants.
Stayed in July 2025
Reviewed: 1 August 2025
Scott
United StatesRooms are small, but it is a historic hotel
Location and that hotel’s historic ambience
Stayed in July 2025
Reviewed: 31 July 2025
Roy
United StatesWish it had a king size bed. The Queen is a little smaller than we're used to, but it was comfortable.
Great location in the center of Salem. Once we parked in their free parking lot we didn't have to drive again until it was time to leave. It was fun walking everywhere we wanted to go!
Stayed in July 2025
Reviewed: 25 July 2025
Julia
United StatesNot sure this is a dislike but it felt like someone sat on the side of my bed when I was trying to go to sleep. When I looked back behind me to see if what hubby wanted, he was fast asleep in the other queen bed...Just a little "hmmm?" that made the stay interesting!
We arrived 2 hours early and although we didn't expect to be able to check in that early (we wanted to know if we could use the parking lot) they were able to accomodate us and let us have our room early and provided the parking hang tag so we could use the lot. Very gracious and accomodating! Comfy bed on the 6th floor - quiet and we slept really well.
Stayed in July 2025
Reviewed: 24 July 2025
Krista
United StatesThe price for a one night stay was very expensive
It was perfectly situated right in the heart of Salem right in the middle of everything we wanted to do
Stayed in July 2025
Reviewed: 23 July 2025
Sara
United KingdomWould have like tea and coffee making facilities in the room!
We loved how central it was, and how traditional it was. Was very clean and the bedding was luxurious. Staff were friendly and attentive.
Stayed in July 2025
Reviewed: 13 July 2025
Rachael
United StatesI was very satisfied with the stay.
Everything in the rooms felt clean and fresh even though it's historic. The lobby had a musty smell, so I wondered if the rooms would, but I was pleasantly surprised. The staff were very helpful and quick to follow-through on requests. Free parking is a plus!
Stayed in July 2025
Reviewed: 10 July 2025
Paula
United StatesWe got in early. The rooms were ready. I was on a different floor than my daughters so they asked if I wanted the same floor. We had a late dinner which was very good. All the staff were very friendly. In fact, we were walking to The House of the Seven Gables and the lady who checked us in,Lori I think, called out to us to say hello.
Stayed in July 2025
Reviewed: 7 July 2025
Lindsey
United StatesThe bathroom was really small and hard to maneuver around, even though I was by myself and of average build.
It was super close to all the main historic sites and attractions!
Stayed in July 2025
Reviewed: 5 July 2025
Jessica
United StatesThis is a minor thing but there was no fan in the shower so it does get quite steamy in there.
Centrally located and within walking distance of the wharf. We did a sunset sail and it was magnificent.
Stayed in July 2025
Reviewed: 3 July 2025
Anita
CanadaThe ambiance of the hotel
Stayed in July 2025
Reviewed: 30 June 2025
Jonathan
United StatesQuite a small room. Bathroom was tiny.
Loved the location, walking distance from everything. Awesome food in the Cafe. Staff was very friendly and helpful.
Stayed in May 2025
Reviewed: 29 June 2025
Robin
United StatesVending machine were broke and took our money and the drink vending machine gave us a hot ginger ale when we pressed the water button.
The location to everything, the parking and the friendly staff.
Stayed in June 2025
Reviewed: 24 June 2025
Kimberly
United StatesWe loved that you could park for free while staying at the hotel and walk around Salem. The staff was friendly and helpful with questions. We enjoyed sitting in the lounge before dinner. Dinner at the restaurant was fantastic and breakfast was amazing. The food was great and the service was friendly. We had a lovely stay.
Stayed in May 2025
Reviewed: 24 June 2025
Nicola
United KingdomThe room was pretty small and could have done with a repaint but otherwise this place is splendid
This is a fabulous old hotel in the very heart of Salem with all of the old world charm you would expect and a fantastic restaurant and bar. Staff were all super friendly and we met other guests in the bar and had a really fun and socialble time.
Stayed in June 2025
Reviewed: 24 June 2025
Joy
United StatesLocation.Close proximity to points of interests. I love the history of the hotel. Beds and pillows are excellent. .
Stayed in June 2025
Reviewed: 22 June 2025
Karen
United StatesNothing
Location
Stayed in June 2025
Reviewed: 17 June 2025
Abby
United StatesHow historic it is
Everything we are already planning our next stay!!
Stayed in May 2025
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