2300 North Oakes Street, Helena, MT 59601, United States of America
#19 of 22 hotels in Helena
Guests' ChoiceBased on 113 hotel reviews
6.3Cleanliness
7.1
Comfort
7.1
Location
7.6
Facilities
6.6
Staff
7.4
Value for money
7.1
Free WiFi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 21, 2024
Silver
United States of AmericaNo staff to talk to in the morning. Had some questions.
Stated hot meal breakfast. Did they mean bread for toasting? I would like to have seen boiled eggs , muffins and perhaps bagels.l use peanut butter not sweet jam.
Stayed in April 2024
Reviewed: April 1, 2024
Bonnie
CanadaMore options. And an attendant would have been nice! No hot options except for coffee, which we don’t drink. Had to hunt to find a light switch to turn on the lights. The door to the breakfast room kept locking and there was no desk clerk to be found.
The breakfast was a disappointment. The raisins in the Raisin Bran were like rocks, nearly broke my teeth!
Stayed in March 2024
Reviewed: March 4, 2024
Anna
United States of AmericaThere were no bath towels in the room and the floors seemed like they were missed when it was last cleaned. Bathroom and carpet had trash and hair on them.
Affordable and comfortable. Good hot shower.
Stayed in March 2024
Reviewed: January 26, 2024
Bussian
United States of AmericaWifi was not great. The router needed to be reset but they wouldn't do it. All the customers are having problems. My screen on my window is broke and needs fixed.
The breakfast was ok and the location was good.
Stayed in January 2024
Reviewed: January 15, 2024
Dale
United States of AmericaBreakfast was pathetic....no attempt was made to provide adequate fresh food, waffle maker posted as broken, suspect no batter was made,few pieces of bread, little cereal, coffee machine producing very weak, milk almost past fresh, fridge crusted with old milk.DISCUSTING! Obviously we did not get breakfast🤐
Stayed in January 2024
Reviewed: November 15, 2023
Rick
CanadaThe breakfast was disappointing. Yogurt, cereal and juice were the only options in spite there being a waffle making station, syrup, butter, jam but no batter and a cold waffle iron. A toaster but empty bread container. Technically it did have ‘breakfast’ but it was bare minimum.
The value for the money. The bed was comfortable and the room clean.
Stayed in November 2023
Reviewed: October 25, 2023
Michael
United States of AmericaBreakfast
Stayed in October 2023
Reviewed: October 19, 2023
Patrick
United States of AmericaThe place is cheaply maintained and ran. The walls are paper thin. There was no daily housekeeping. The little tiny bar of soap was almost useless. I couldn't even lather it up on the wash cloth. The toilet paper was cheap and there wasn't even a spare roll available in case it ran out. The remote for the TV wasn't the right one and therefore I couldn't get the channel guide to display and there was no print out (or any kind of literature regarding the local restaurants, sights, etc) in the room, so the only way to know what was on TV was to literally go through every channel to see what was on. The daily breakfast offering never changed, the same Biscuits and Gravy or Waffles choices for 3 days in a row. A variety of protein would have been nice. There was 3 day old milk left in the refrigerator which ruined an entire bowl of cereal. I am just glad I threw it out after tasting something was off and only then did I look at the expiration date. There was a new gallon in the refrigerator, but the old one was well past expired and should never have been there that late in the week. The garbage was overflowing and spilling onto the floor in the breakfast area every morning. I got the impression that they unlocked the door at 6 and then nobody came back until 9, when breakfast was over. Very unprofessional regarding that breakfast area and experience, overall.
The place and my room was very clean. It was a large room with lots of seating choices. The bed was very comfortable. The WiFi worked. The TV worked. The breakfast had warm choices: Waffles and Biscuits and Gravy, along with a good selection of other foods: Cereal, Yami Yogurt, Fruit Bars, Fruit, Toast.
Stayed in October 2023
Reviewed: September 6, 2023
Michael
CanadaHomeless people
Price
Stayed in September 2023
Reviewed: September 1, 2023
Brett
United States of AmericaJust basic hotel. Value was good for it.
Great value. Location very close to airport. Staff was very friendly. Building very comfortable
Stayed in August 2023
Reviewed: August 23, 2023
Franks
United States of AmericaThe guy at the desk wasn't particularly nice, but the room was clean, comfortable & in a great location. I would definitely stay here again.
Stayed in August 2023
Reviewed: August 22, 2023
Bruce
United States of AmericaWorking AC. More selection at breakfast. I wouldn’t consider a waffle to be a hot breakfast.
Breakfast was pretty sparse. AC in the room wasn’t able to bring the temperature down so room stayed warm all night.
Stayed in August 2023
Reviewed: August 3, 2023
Carole
United States of AmericaAirport noise. Planes taking off low overhead.
Close to work and stores
Stayed in August 2023
Reviewed: June 19, 2023
Laura
United States of AmericaThe location is good. The property is a little older but the couple that just bought it are working hard to update it. The room was clean. The staff is very nice. They gave security cameras and the parking lot is well lit.
Stayed in June 2023
Reviewed: June 3, 2023
Macky
CanadaThe hotel looks only new in photo. A couple are the only staff manning the front desk. There is a landline phone in the room but not working. Lavatory sink clogged-up (reported this immediately to the couple). The cover sheet is dirty. You have to personally pick up towel replacement and toiletries from the front desk.
Location
Stayed in May 2023
Reviewed: May 30, 2023
Theron
United States of AmericaThe cooling system was noisy, the outside lighting was disturbing and we didn't sleep much.
We did not use your breakfast service
Stayed in May 2023
Reviewed: May 29, 2023
Rebecca
United States of AmericaThe view.
It was quiet and comfortable.
Stayed in May 2023
Reviewed: May 23, 2023
Rick
CanadaMore attention to detail in the cleaning is needed. The staff came quickly and remedied the one area that had apparently been missed.
Affordable. The beds were comfortable. It’s obvious the owners are trying to fix this place up. The breakfast was nice.
Stayed in May 2023
Reviewed: May 13, 2023
Doug
CanadaThe hotel is rundown a bit and could use some updating and freshing up.
Good location.
Stayed in April 2023
Reviewed: May 10, 2023
Sandy
Canadastrong smell of cleaning product or air freshener. no screen on several windows poor breakfast choices
location
Stayed in May 2023
Reviewed: May 8, 2023
Dale
United States of AmericaVery little water pressure on arrival. Refrigerator was noisy.
Didn't use.
Stayed in May 2023
Reviewed: April 29, 2023
Diane
United States of Americai couldn’t get anyone to front desk initially after waiting and then buzzing the phone a couple times. that wasn’t. the biggest problem. There was hair in the bathtub drain and the nightstand drawers were both dirty with old cards broken pens, grimy bits and pennies. looks like no one had looked in them for a long time. remote had visible bits of food or something and I found frozen chicken and meat in the tiny freezer. I took it downstairs to them and she was surprised but didn’t say I’m sorry or anything. there was a language barrier however.
the lobby looks pretty and there was an elevator which I appreciated. they allowed dogs which is vital for me. there was a fridge and microwave as well. The bed was clean and comfortable.
Stayed in April 2023
Reviewed: April 23, 2023
Laurie
United States of AmericaThe breakfast
Breakfast was a little to be desired. I have had better!
Stayed in April 2023
Reviewed: May 17, 2024
Joseph
United States of AmericaEverything could be improved about the breakfast.
The breakfast was awful. No coffee. No juice. Stale bread. Old cereal.
Stayed in May 2024
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