Reviews of Hilton Appleton Paper Valley 4 stars

Hello Brady, Thank you for highlighting our team's hospitality and the quality of our dining options. We're delighted your experience with us was positive overall, and we're thankful for your excellent rating. At the same time, we sincerely apologize for the concerns you encountered. The odor and shower issue you described are not the standards we uphold, and we are addressing this with our housekeeping and maintenance teams to prevent future occurrences, as your comfort is our priority. We would be grateful for the opportunity to welcome you back and provide the flawless experience you deserve. Sincerely, Joel Morgan Assistant General Manager

Hello Brady, Thank you for highlighting our team's hospitality and the quality of our dining options. We're delighted your experience with us was positive overall, and we're thankful for your excellent rating. At the same time, … Show more

Dear Meadow, We're so happy to hear that you enjoyed your time in Appleton, but we regret any issues you had with parking. Parking in our downtown location is less fluid than we would like, as the parking is owned and controlled by the City of Appleton. Please know that our team is always on hand to answer any questions you have. We want to ensure that you have the best experience possible, and we hope to welcome you back for an even better stay in the future.

Dear Meadow, We're so happy to hear that you enjoyed your time in Appleton, but we regret any issues you had with parking. Parking in our downtown location is less fluid than we would like, as the parking is owned and controlled by the… Show more

Dear Larson, Thank you for being our guest in Appleton recently. Please accept our sincerest apologies for any inconveniences you experienced during your stay, as well as the follow-up with our team not feeling satisfactory. Rest assured, maintenance is addressing the air conditioning and shower concerns to ensure everything is in order for upcoming guests. Should you reconsider in the future, we'd be happy to have the chance to demonstrate our true sense of friendly and helpful service during your next stay.

Dear Larson, Thank you for being our guest in Appleton recently. Please accept our sincerest apologies for any inconveniences you experienced during your stay, as well as the follow-up with our team not feeling satisfactory. Rest assured, m… Show more

Dear Jay, We're glad you enjoyed our clean and relaxing rooms and the Starbucks we have on-site. However, we apologize for any disappointment regarding the parking accommodations during your visit. We try to ensure the parking limitations are clearly shown on the website to avoid any issues; however, as a downtown property, we don't have any other parking options other than to utilize the city's parking garage. Rest assured, your comments are valued and will be taken into consideration as we continuously strive to make improvements for the benefit of our great guests. Thank you for your review, and we hope to welcome you back for a truly exceptional stay in the future.

Dear Jay, We're glad you enjoyed our clean and relaxing rooms and the Starbucks we have on-site. However, we apologize for any disappointment regarding the parking accommodations during your visit. We try to ensure the parking limitatio… Show more