N/A

The staff was outstanding. There was an issue with my reservation, I saved my confirmation email and shared it, the staff was super accommodating. She went out of her way to assist me during OSU graduation weekend!

Stayed in May 2024

It was very clean & updated. Would stay again for sure.

Stayed in May 2024

Too many kid in HOT TUB

Location

Stayed in February 2024

I don’t feel there are enough real outlets near the desk area (there is one on the base of the lamp), which meant I had to only use my laptop and couldn’t use my travel monitor or iPad (I know I know first world problems). Also the shower curtain didn’t really fit well and the show itself had a nozzle that was a bit off so it shot a stream of water all over myself and the show floor.. was so unimpressed with this after how nice everything else was, but I forgot to mention it when I left because I hadn’t had my 30th cup of coffee.. maybe they’ll see this and fix it.

The night I stayed there, it was a vibrant night with kids all over the lobby area playing and having fun (a convention of some sort). It made it feel more like a home than a hotel. The room was very clean and cozy with the temperature set just right (to me). The bed was divine and was more like a cloud than a mattress. The desk had ample room to do some late night work to finish up my week before the holiday seasons kicked off. The view was nice as well. You could see the glow of the city all around (from the 7th floor). I’ll probably book this place again on my trip through just before Christmas. They had a Keurig with teas and coffees for me to consume! This pleased me so I went back to my car and got my travel mug and a couple of kpods I keep laying around for emergencies..(I probably need an intervention)

Stayed in November 2023

Nothing

Location was excellent and facility was super clean

Stayed in October 2023

Everything was perfect

Stayed in October 2023

Nothing

Everything!

Stayed in October 2023

Pool

Stayed in August 2023

N/A

Very clean, everyone was friendly, they have a bar, snacks, fire pits outside serve food during certain hours

Stayed in August 2023

Nothing

Close to all kinds of shopping and dinning

Stayed in August 2023

Everything. Comfortable, clean friendly

Stayed in July 2023

no microwave in room

very clean

Stayed in June 2023

13 arrows food wasn’t at the same level of greatness as hotel

Beds staff

Stayed in June 2023

There was nothing I didn’t like

The breakfast was great the people at the front desk were excellent and nice

Stayed in June 2023

Friendly staff. Large clean rooms.

Stayed in June 2023

we didn’t get are room clean every other days as we requested at check in it only got clean the last night we stayed I didn’t like that they don’t offer free breakfast for the price people pay to stay there you should at least get free breakfast no microwave in room either

bed was very comfortable only about 10 minutes from where we was going

Stayed in May 2023

hot tub didn’t get warmer. stayed at a set temp.

very clean! great location to get around and about

Stayed in March 2023

I was surprised that this hotel is listed as pet friendly, but lacks an assigned area for dogs. Although, I carry my own dog poop bags, there were no stations that offered free dog bags for dog owners. Though not a mark against the hotel and its staff there were guests with teenage girls for a traveling sport event. Many of the young ladies were running and screaming down the hallway at 2:00am. I believe staff should be supported by corporate to stop and prevent groups of young people from disrupting other hotel guests.

The staff is amazing. Extremely courteous and kind. They were helpful when answering questions I had regarding the property. The interior design of the hotel was beautiful and reminiscent of 1920s Art Deco. There are many open areas which are functional and pleasant to use. The snack center is the best I have ever seen and used in other hotels. My room was larger than it looked in the pictures. Plenty of space, the bed mattress was surprisingly comfortable to sleep on and the sheets looked and smelled clean making it easy for me to get to sleep without feeling anxious. I was traveling with my dog and they treated her as if she was a human guest. (Although, I don't know to many humans who would be excited for the number of belly rubs and scratches she received!)

Stayed in April 2023

Excellent. Waitress did an excellent job as she was working by herself. Food was good portion size. Location of breakfast was great.

Stayed in April 2023

Nothing

Everything

Stayed in April 2023

There were just some minor issues needing touch-up in our bathroom/shower. There looked like there had been a leak in the shower with some damage to the corner and an area around the door/baseboard that could use a deep clean. Otherwise, room was great!

The staff was very friendly. Every encounter we had with a staff member was positive from check-in to check-out. Pillows were fabulous. Worth the upgrade to executive suite for access to lounge and breakfast. Plenty of room in the lobby and common areas to spread out

Stayed in April 2023

The cleanliness was so important. The hot tub could be warmer. It was pretty low in temp. The pressure, however, was excellent.

Stayed in March 2023

Nothing

It was great!

Stayed in March 2023

Mirror in my bathroom would not turn on

Stayed in March 2023