222 Central Ave. SE, Albuquerque, NM 87102, United States of America
#24 of 115 hotels in Albuquerque
Guests' ChoiceBased on 182 hotel reviews
8.3Cleanliness
9.0
Comfort
8.9
Location
8.1
Facilities
8.7
Staff
8.8
Value for money
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 2, 2024
Jacob
United States of AmericaThe pillows. Not very comfortable.
In the perfect location for why we were there. Clean and you felt safe.
Stayed in April 2024
Reviewed: April 4, 2024
Courtney
United States of AmericaFor the amount we paid breakfast should have been free, with kids to feed.
Stayed in March 2024
Reviewed: March 18, 2024
Marlies
United States of AmericaNoisy, you can hear talking etc in the other rooms. Breakfast is not included
Very clean, friendly staff, dog friendly, free parking, large rooms with fridge, microwave and coffee machine. Lovely photo art on the walls
Stayed in March 2024
Reviewed: February 25, 2024
Liza
United States of AmericaWe stayed here primarily for proximity to airport but the airport shuttle is unreliable: it doesn’t operate at all hours and is shared with another property so you need to budget a solid 35min to use. We ended up having to pay for ride shares each time we had to go to airport which was annoying.
Rooms were comfy, lobby is well appointed, spacious and clean, hotel location near airport and food options. Our check-in in the wee hours was smooth and easy.
Stayed in February 2024
Reviewed: January 22, 2024
Jeffery
United States of AmericaI got the room for my daughters and a friend for the Comic Con. Rooms were excellent as well as security was very good. Wish the city security was half as good for the convention
Stayed in January 2024
Reviewed: November 3, 2023
Karen
United States of AmericaThe bathroom wasn’t clean
Stayed in November 2023
Reviewed: September 12, 2023
Brian
United KingdomHotel was very modern and clean. Breakfast was very good, as was dinner. Staff were very also very pleasant, and secure on site parking for $8 a day was unbelievable compared to what we have paid in other hotels during our trip.
Stayed in September 2023
Reviewed: September 10, 2023
Victoria
AustraliaTo offer assistance with bringing the luggage up to the room. More information of how to get to places of interest in Albuquerque and assistance in calling a taxi.
The breakfast was limited but adequate for us.
Stayed in August 2023
Reviewed: July 29, 2023
Joseph
United States of AmericaThe location can be a pro or con depending on your perspective. The hotel is downtown and close to many things. The con is that there were lots of transient people around, very few close places to eat, and everything has bars, cameras, and other deterrents to keep vandalism and theft at bay.
A good, clean facility that appears to be well taken care of. Staff was friendly and helpful.
Stayed in July 2023
Reviewed: July 26, 2023
Michael
United States of AmericaWish there was a pool because it was hot that weekend.
Breakfast was very good!
Stayed in July 2023
Reviewed: July 7, 2023
Ellie
United States of AmericaRoom needs a table with a drawer between beds. Poor design Restaurant was not good. Poor selection. Staff useless
Desk staff were friendly and helpful and went out of their way to solve our issues. Very comfortable room.
Stayed in July 2023
Reviewed: July 4, 2023
Sandra
CanadaWe stayed 5 days and we had to ask to have our room cleaned daily (make bed and fresh towels) - on the 4th day they will do a better cleaning. It is not as if we got a break on the room rates for more than one night.
Nice hotel - nice location-
Stayed in July 2023
Reviewed: June 13, 2023
Jenelle
United States of AmericaThe bed was uncomfortable and the location was a little dodgy.
The hotel was beautiful, and felt safe.
Stayed in May 2023
Reviewed: May 29, 2023
Aaron
United States of AmericaThe beds and no pool.
Stayed in May 2023
Reviewed: April 18, 2023
Daryl
United States of Americaparking.
love the staff in the service area— bar and restaurant. been great for several visits.
Stayed in April 2023
Reviewed: April 8, 2023
Laura
United States of Americalocation we found it a little sketchy probably why the hotel had excellent security and it was a 40 minute walk to the old town..
hotel was modern, clean with large rooms. no complaints about the hotel itself.
Stayed in April 2023
Reviewed: February 16, 2023
Alex
United States of Americarequested walkin our room did not have one but the seat to put into the tub was difficult to use at first have a maintance person or other assist you in installing the seat since it slipped on me and bruised my knee also the handheld shower did not work the shades were difficult to raise or lower
location for our stay was great room was great
Stayed in January 2023
Reviewed: December 12, 2022
Lisa
United States of AmericaNothing really.
comfortable, convenient, friendly staff
Stayed in December 2022
Reviewed: December 1, 2022
Jennie
United States of AmericaI don’t like the parking garage situation. It is way too tight. If you have a big vehicle, good luck!
clean and pretty
Stayed in November 2022
Reviewed: November 28, 2022
Tim
United States of Americayou had to pay for breakfast
the room was nice the staff were friendly and helpful
Stayed in November 2022
Reviewed: October 6, 2022
Toni
United States of AmericaDangerously area. No included breakfast for the price paid. Computer and printer were not connected. No help.
amenities. bathrooms on the floor besides the one in my room. Rooftop couch area.
Stayed in October 2022
Reviewed: August 11, 2022
Robert
United States of AmericaThe hotel was very clean and that is what I look for! Comfy beds and room was big. The staff was very friendly! The only thing was the hotel was also with home wood suites. It was not communicated well that it was 2 different hotel depending on what floor. If you had a room with home wood you got free breakfast if you were Hilton you did not. Otherwise I would definitely go back!
Stayed in August 2022
Reviewed: July 9, 2022
Bridget
United States of AmericaThe parking is horrendous. And the bar to open the shower fell off when I was in the bathroom. The quality seems low.
It is new and in a good location.
Stayed in June 2022
Reviewed: July 9, 2022
Schneider
United States of AmericaStaff not too friendly.
Location
Stayed in July 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content