500 North Interstate 35, Austin, TX 78701, United States
#171 of 214 hotels in Austin
Guests' ChoiceBased on 264 hotel reviews
7.1Cleanliness
7.9
Comfort
8.1
Location
8.5
Facilities
7.5
Staff
8.4
Value for money
7.3
Free Wifi
8.5
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End of dialog contentReviewed: August 25, 2025
Bethany
United StatesThe cleanliness of the bathroom when we arrived could have been better.
Location was at the end of 6th street next to parking lots. Hotel also comes with valet if you need to park your car. We were only in Austin for a night so we used taxis and ubers during our trip. Across the highway is a Whole Foods and Target in case you need anything else. The hotel is also stocked with some toiletries and lots of snacks. The rooms came with a microwave which was great! The bed was comfortable, and it was interesting having a view of the inside the hotel.
Stayed in July 2025
Reviewed: August 19, 2025
Isabella
United StatesI hated the pricing for parking to the point we didn’t park there ! I also hated that the breakfast was NOT FREE, we pay so much on the room to have to pay for breakfast that is very disappointing!
The room was decorated nice and I loved how big the tv was, it was also very nice that this hotel had a microwave and a fridge and storage
Stayed in August 2025
Reviewed: July 22, 2025
Gino
United StatesThe parking fee was excessive at $70 per night. I would not have booked this hotel if I had known this in advance --it should be have been posted/updated on the site by booking.com As well I was charged another $75 for my pet (which I have paperwork for) and I was never even asked--they just applied the fee. Unacceptable fee tactics and overcharging.
Stayed in July 2025
Reviewed: July 21, 2025
Marie-josee
United KingdomFacilities and some staff were not very welcoming
Location and cleanliness
Stayed in July 2025
Reviewed: July 15, 2025
Paul
United KingdomLocation was very run down.
Inside the hotel was very quiet. Friendly staff.
Stayed in July 2025
Reviewed: June 14, 2025
Emma
United KingdomExpensive on-site parking
Good room size and well equipped.
Stayed in June 2025
Reviewed: May 28, 2025
Brooke
United StatesNot as well kept as other hotels in Austin. Not super close to UT, but close to Stubbs.
Location was good to 6th street. A bit far from UT. Staff was great! All were very friendly!
Stayed in March 2025
Reviewed: April 23, 2025
Derik
United StatesHard bed expensive parking
Nice location in downtown
Stayed in April 2025
Reviewed: April 19, 2025
Khanhthong
United StatesWhen I got there , they couldn’t find my reservation. The 1st person who helped me didn’t even really try and brush us off quickly and sent us to another hotel, even after I showed her my reservation. I came back and spoke to another rep, Robin, and she took her time and really went thru to find me. My reservation somehow had my first name as my last name. Thank goodness for robin who was patient. But the only way we noticed that was I saw my name .
Stayed in April 2025
Reviewed: April 1, 2025
Keisha
United StatesFriendly staff. Clean hotel. A block away from the famous 6th street.
Stayed in March 2025
Reviewed: March 30, 2025
Stephanie
United StatesRooms are not sound proof, you can hear jointed rooms all around as well as outside noise. Handicap room only had shower when pictures showed tub. Hard to bath with handheld shower wand. Pillow are too soft, needed several to amount to one to hold head up on.
Spacious and clean throughout. Loved the spacious closet area.
Stayed in March 2025
Reviewed: March 28, 2025
Paulina
United StatesI really liked the location and the staff were super friendly
Stayed in March 2025
Reviewed: January 28, 2025
Morgan
United StatesParking was very expensive considering there were parking garages available for much cheaper. We used the local parking garages, but would have chosen to park with the hotel if they were comparable. Also, booking.com claimed this location had a hot tub, and it did not. Not the location's fault, no problem to not have one, just was expecting it due to the listing on booking.com
The location was great. Clean rooms and hotel.
Stayed in January 2025
Reviewed: January 22, 2025
Kyle
United StatesLow water pressure in shower.
The view was great. Staff was knowledgeable and friendly.
Stayed in January 2025
Reviewed: December 26, 2024
Abril
United StatesRoom was too hot even after AC was put on the coldest temperature
Location was great.
Stayed in December 2024
Reviewed: November 25, 2024
Record
United StatesWay too overpriced. Had to walk up stairs from lobby to 10th floor as the 4 elevators never came down to the crowd in the lobby waiting for them. Heater didn't work in the room. Little ants on walls and counter top in bathroom. We had to clean out and wipe down our toiletries bag due to the ants. Was outside at night, walked around the corner were a homeless man was defecating on the sidewalk. Told the guy at the front desk and he did say thanks for letting them know, however the homeless guy was still there the next 2 days. Now we have empathy people, but crapping on the sidewalk, come on now. Of course, we know it isn't the hotels fault on that one, but the room issues, well we are glad they discounted the bill a bit.
Friendly staff and great location.
Stayed in November 2024
Reviewed: October 30, 2024
Julia
AustraliaCandy bar too expensive and don’t like the shower bath feature.
The location was good
Stayed in October 2024
Reviewed: September 2, 2024
Robert
United StatesToilet clogged
Staff
Stayed in September 2024
Reviewed: August 30, 2024
B
United StatesCost to park
Close to 6th st
Stayed in August 2024
Reviewed: August 21, 2024
Cindy
United StatesNo parking other than valet at the hotel
Near down town
Stayed in August 2024
Reviewed: August 12, 2024
Lie
United StatesThe view out the window is to the inside of hotel as well.
The location and the price.
Stayed in August 2024
Reviewed: August 5, 2024
Michael
United StatesN/A
The staff was very nice and helpful hotel was clean same with room.
Stayed in June 2024
Reviewed: May 27, 2024
Desiree
United StatesSnack prices are unreasonably overpriced. It’s ridiculous.
Vallet parking was fast
Stayed in May 2024
Reviewed: May 25, 2024
Kiran
United StatesThe bathtub seems to be unstable and hard to take a shower
Great location and easy walk to near by places
Stayed in May 2024
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