Reviews of Hilton Garden Inn Boston Brookline, Ma This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
700 Brookline Ave, Brookline, MA 2446, United States of America
#2 of 30 hotels in Brookline
Guests' ChoiceReview Score
Based on 557 hotel reviews
8.5Score breakdown
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Cleanliness
9.2
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Comfort
9.1
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Location
8.9
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Facilities
8.8
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Staff
8.7
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Value for money
7.8
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Reviewed: April 16, 2024
Kevin
United States of America5 Reviews7.0“good, could easily be better”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 2 nights
coffee in the room was 7-11 level poor.
Oyster special was GREAT!
Stayed in April 2024
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Reviewed: April 8, 2024
Marcia
United States of America2 Reviews1 helpful vote10“Lovely stay”- • Leisure trip
- • Couple
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Very close to the T Green line! Very quiet and very clean.
Stayed in April 2024
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Reviewed: April 1, 2024
Marsha
United States of America10 Reviews10“My best trip to Boston so far!”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds - Hearing Access
- • Stayed 3 nights
Just wished the breakfast was included.
Everything was great! From an easy check in till we left, everything was spot on. I had read about some bad reviews about your staff. They were absolutly awesome! Ian in the bar was hands down the best bartender I have had in years! Food that we had was Excellent!
Stayed in March 2024
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Reviewed: March 30, 2024
Charles
United States of America16 Reviews1 helpful vote8.0“When you’re visiting Dana-Farber or Mass Genl or Brigham and Women’s, you couldn’t find a more convenient place at a rea”- • Leisure trip
- • Solo traveler
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
If you’re not going to offer complimentary breakfast, it might be nice to just put out some breakfast bars and fruit.
Convenient location to hospitals and to restaurants and bars on Harvard St.
Stayed in March 2024
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Reviewed: March 28, 2024
Angel
United States of America8 Reviews1 helpful vote10“Loved it.”- • Leisure trip
- • Solo traveler
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
Spacious room, very clean and airy, with nice closet and bathroom facilities.
Stayed in March 2024
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Reviewed: March 25, 2024
Taylor
United States of America29 Reviews5 helpful votes8.0“Affordable (for Boston) and Close to Fenway Park and Cancer Treatment Centers”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
Check out front desk attendant was incredibly rude when I asked for a receipt for checkout, and specifically said "you don't get one, and yeah it's Booking, Booking sucks" -referring to Booking.com All I wanted was a checkout receipt, which he did not provide and said I "don't have one". Weird because what did email me then with attachment called "FOLIO", LOL. I'm a local to Boston so I wasn't thrown off by the attitude, and rolled with it, but an out-of-towner might be really offended in person. I'll just dock you on the review, especially to other Booking.com people. Shape up. The room only had 2 clean paper coffe cups (still in plastic), and 1 "used/opened" coffee cup. No glass or alternative drinking vessels were provided. (Cheap Nestle-branded water was being shilled for $3 a bottle in the room, the kind you get 24 of for $3....)
The hotel itself was very clean and the room was as well, the bed was comfortable, and TV was good size with easy to operate controls (Having been at a Marriot with no working TVs, this is no longer a safe assumption LOL). The location is close to the more popular areas of Boston while being about $100-$150 cheaper per night than staying in town near Copley Sq. or in the Seaport. The check-in staff was extremely nice, as was the bartender for the short interaction we had at their in-house restaurant, Punch Bowl. Valet was $45/night, and I'm not a fan of other people driving my car, so I opted for the VERY close (across the street essentially) Brookline Place Parking Garage, highly recommended for those that prefer Self-Parking. We stayed here to save money on spending the night in town from our Suburban home, and would stay here again, but please see "didn't like" for the nitty gritty. p.s. if you are going to the Red Sox, this is a very close hotel to the Fenway neighborhood.
Stayed in March 2024
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Reviewed: March 20, 2024
John
United States of America5 Reviews7.0“Nice area and good valet services”- • Couple
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
They were unable to email my receipt and l haven’t seen it yet
Location
Stayed in March 2024
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Reviewed: March 18, 2024
Harrington
United States of America2 Reviews8.0“It was nice.”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 2 nights
The breakfast was expensive for what was available
The gym was nice. The store in the lobby was convenient
Stayed in February 2024
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Reviewed: March 12, 2024
C
United States of America2 Reviews9.0“Great trip and service!”- • Business trip
- • Solo traveler
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 2 nights
Good!
Stayed in March 2024
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Reviewed: March 10, 2024
Annette
United States of America1 review10“Wonderful staff, clean rooms, and great location”- • Family with young children
- • Queen Room with Two Queen Beds - Hearing Access
- • Stayed 1 night
- • Submitted from a mobile device
Market was out of water
Location
Stayed in March 2024
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Reviewed: March 10, 2024
Nezam
United States of America40 Reviews6 helpful votes10“3 star hotel with 5 star vibe and 4 star prices.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
It’s brand new and the decor is inviting and pleasant. The rooms almost feel like a 5 star hotel. The lobby is basic but still pleasant.
Stayed in March 2024
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Reviewed: March 9, 2024
Romano
United States of America1 review9.0“First time with a valet. That was very nice.”- • Leisure trip
- • Couple
- • King Room - Hearing Access
- • Stayed 1 night
- • Submitted from a mobile device
The view.
I asked for extra towels because my wife needs atleast 430 to dry off, and you provided.
Stayed in February 2024
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Reviewed: February 25, 2024
Alexa
United States of America1 review7.0“Comfortable”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
The breakfast could have been better. Not worth 18 dollars. When we got there, everything was empty- the juices, eggs, and potatoes. We had to ask them to refill. We also had to ask for plates, cups, and everything else.
The location was good. Near the T and very convenient. The room was huge and the bathroom very nice.
Stayed in February 2024
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Reviewed: February 24, 2024
Lisa
United States of America2 Reviews10“Didn’t expect much, but turned out to be one of the best stays anywhere I’ve had!!!”- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Busy street right in front, but to be expected
Amazing staff!!!
Stayed in February 2024
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Reviewed: January 30, 2024
Jean
United States of America28 Reviews1 helpful vote7.0“Nice room in a great location”- • Leisure trip
- • Couple
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Cleaning every other day. Also buffet for breakfast was cold.
Room was great. We were on 9 floor with great view
Stayed in January 2024
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Reviewed: January 26, 2024
Khawla
United States of America5 Reviews10“It was a perfect day.”- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Having a swimming pool and the kind reception and hospitality.
Stayed in January 2024
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Reviewed: January 9, 2024
Khawla
United States of America5 Reviews10“It was an excellent trip.”- • Family with young children
- • Queen Room with Two Queen Beds - Hearing Access
- • Stayed 1 night
- • Submitted from a mobile device
Liked extra towels and blankets
Every thing
Stayed in January 2024
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Reviewed: December 29, 2023
Ralph
United States of America1 review9.0“excellent service”- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 3 nights
quietness
Stayed in December 2023
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Reviewed: December 16, 2023
Carrie
United States of America1 review9.0“It was great”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Hearing Access
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
There was a shuttle, the front desk staff was knowledgeable and helpful, the car valet was quick and kind and the beds were very comfy and quiet
Stayed in December 2023
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Reviewed: December 16, 2023
Debra
United States of America1 review10“Excellent experience”- • Leisure trip
- • Solo traveler
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
N/A
Didn't get an opportunity to eat at the restaurant. The complementary coffee and tea was a plus
Stayed in December 2023
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Reviewed: December 7, 2023
Edwina
United Kingdom3 Reviews9.0“I always check in here when I’m visiting my family. I’ve never been disappointed. I always feel relaxed and well catere”- • Leisure trip
- • Solo traveler
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The pool is too small to swim lengths.
Clean convenient and feels safe.
Stayed in September 2023
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Reviewed: December 6, 2023
Douglas
United States of America1 review10Exceptional- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Hearing Access
- • Stayed 1 night
Close to hospital for early AM appointment
Stayed in December 2023
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Reviewed: December 3, 2023
Neda
Saudi Arabia14 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Hearing Access
- • Stayed 5 nights
- • Submitted from a mobile device
Room cleaning is done every other day which is not great when traveling with kids
Spacious
Stayed in November 2023
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Reviewed: December 1, 2023
Linda
United States of America1 review8.0“Delightful hotel but bad on the breakfast!”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Hearing Access
- • Stayed 1 night
Breakfast was none - unless you paid the whole $16 Needs to have food itens you can purchase without the full big breakfast. Too much choloine in the pool Not near many shops to get breakfast either.
The dinner was excellent The view of the city was good Bed comfortable. Very new and clean. Staff friendly
Stayed in November 2023
