Hodnocení – Hilton Garden Inn New York Central Park South-Midtown West 3 hvězdiček

Dear Jaroslav, Thank you for sharing your experience with us. We are sorry to hear that your stay didn’t meet your expectations, especially considering the extended duration of your visit. We understand how frustrating it can be when things like limited space, service delays, or ongoing upgrades interfere with comfort. Your perspective on the overall value is important, and your feedback will be shared with our team for future improvements. We genuinely appreciate your candor and hope we have the chance to better serve you in the future. Rany C. Baroudi General Manager

Dear Jaroslav, Thank you for sharing your experience with us. We are sorry to hear that your stay didn’t meet your expectations, especially considering the extended duration of your visit. We understand how frustrating it can be when things… Zobrazit více

Dear Pokorová, We’re delighted that you enjoyed our central location and found our staff to be helpful. We appreciate your comments about the cleanliness and amenities provided in your room. However, we want to apologize for the issues you had with our elevators and the bathroom door during your visit. We are also disappointed that you had some concerns with the lighting and size of your room. Guest comfort and privacy are our top priority, and your feedback is instrumental in our ongoing efforts to provide a better experience for our guests. Additionally, the elevators have been recently upgraded to make your future stay smoother. It was a pleasure hosting your visit, and we look forward to another opportunity again soon. Rany C. Baroudi General Manager

Dear Pokorová, We’re delighted that you enjoyed our central location and found our staff to be helpful. We appreciate your comments about the cleanliness and amenities provided in your room. However, we want to apologize for the issues you … Zobrazit více

Dear Jan, Thank you for your recommendation! We’re thrilled you enjoyed your stay at Hilton Garden Inn New York/Central Park South-Midtown West. We appreciate your feedback regarding the wait time for the elevator and housekeeping services and will address these concerns. We hope to welcome you back soon for an even more seamless experience! Rany C. Baroudi General Manager

Dear Jan, Thank you for your recommendation! We’re thrilled you enjoyed your stay at Hilton Garden Inn New York/Central Park South-Midtown West. We appreciate your feedback regarding the wait time for the elevator and housekeeping servi… Zobrazit více

Dear Veronika, We are glad our collective efforts at hosting you paid off. It is nice to see how much you enjoyed your stay and the attention you received from our staff. We are known for our well-appointed rooms and are glad you took advantage of all our amenities. We understand your concern about the elevators- some days when the hotel is packed, our elevators experience a lot of usage, increasing the wait time for them to reach you. We apologize for the inconvenience. We enjoyed hosting you and hope you will allow us to host you again! Rany C. Baroudi General Manager

Dear Veronika, We are glad our collective efforts at hosting you paid off. It is nice to see how much you enjoyed your stay and the attention you received from our staff. We are known for our well-appointed rooms and are glad you took advan… Zobrazit více

Dear Sylva, Thank you for the wonderful Hilton Garden Inn New York/Central Park South-Midtown West review. We are so glad our location worked well for you during this visit, and our staff helped make your stay memorable. Our guests' comfort is important to us, and we are glad your room had all the amenities you sought. However, we apologize for the housekeeping and maintenance items that were overlooked in your room. We have addressed this with our staff and are grateful for your patience and valuable feedback. It was a pleasure having you as our guest, and we look forward to welcoming you again soon. Rany C. Baroudi General Manager

Dear Sylva, Thank you for the wonderful Hilton Garden Inn New York/Central Park South-Midtown West review. We are so glad our location worked well for you during this visit, and our staff helped make your stay memorable. Our guests'… Zobrazit více

Dear Iveta, We are glad you enjoyed the lovely views and appreciated our central location at Hilton Garden Inn New York/Central Park South-Midtown West. Regarding the deposit, we are sorry you were unaware of the same and will work on making this information more readily available. We hope the overall experience was memorable, and we look forward to welcoming you back for another fantastic stay. Rany C. Baroudi General Manager

Dear Iveta, We are glad you enjoyed the lovely views and appreciated our central location at Hilton Garden Inn New York/Central Park South-Midtown West. Regarding the deposit, we are sorry you were unaware of the same and will work on m… Zobrazit více

Dear Dana, We apologize for the inconvenience you experienced regarding your lost t-shirt. We understand your frustration and will certainly address this issue to prevent similar occurrences in the future. Our aim is to provide a pleasant and comfortable stay for our guests, and your feedback is valuable in helping us improve our services. We hope you had an otherwise enjoyable visit and would appreciate the opportunity to welcome you back in the future. Rany C. Baroudi General Manager

Dear Dana, We apologize for the inconvenience you experienced regarding your lost t-shirt. We understand your frustration and will certainly address this issue to prevent similar occurrences in the future. Our aim is to provide a pleasant a… Zobrazit více

Dear M. Prchalová , It was a pleasure to read your review. We are glad that our location was perfect for your needs and helped make your trip to New York a total success. However, we apologize for the inconvenience you experienced due to our elevators. Also, we apologize for the concerns you had due to the carpet. Thank you for bringing this to our attention; we are very grateful for your patience. Thank you for choosing Hilton Garden Inn New York/Central Park South-Midtown West, and we hope you will revisit for a much-improved stay. Rany C. Baroudi General Manager

Dear M. Prchalová , It was a pleasure to read your review. We are glad that our location was perfect for your needs and helped make your trip to New York a total success. However, we apologize for the inconvenience you experienced due to ou… Zobrazit více