Reviews of Hilton Garden Inn Evanston 3 stars
1818 Maple Avenue, Evanston, IL 60201, United States
Loading
Guests also reviewed these properties:
Dolancourt, France
Salem, United States
El Paso, United States
Starlight, United States
Mýto pod Ďumbierom, Slovakia
Biarritz, France
Orio al Serio, Italy
Ettenheim, Germany
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewThe staff was amazing and very helpful. We also loved the fact that we could walk around town and enjoy the area.
There was nothing to not like.
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewRooms smelled like someone had been smoking. Air conditioning unit so noisy I had to turn it off to sleep.
Air con
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewIt was in a very nice quiet location with walking distance to a good number of restaurants
Breakfast was not included
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewGreat location. Extremely friendly staff. Comfortable room.
Breakfast was good, but the syrup could be better. One cold packet of industrial Mrs. Butterworth’s is pretty lame. At least offer the option of real warm maple syrup—even for a surcharge!
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewGood
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in June 2025
Verified reviewReviewed: 21 July 2025 · Stayed in June 2025
Verified reviewThe guy who checked me in was pleasant
The two rooms I stayed in had problems with the curtains. The meanitenance staff had to be called in to work when the second room also had a problem and I went to bed very late because of these delays, yet when it was time to check out, because I checked out late, they took my $100 deposit as a fine. Second, there is no one to receive you when you arrive. You cant even enter the hotel, until you press the bell and the conceirge goes to open the door, if he/she is there at the time. I found myself opening the doors for arrviving customers, because while I was in the lobby, there was no staff to open for them.
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewLocation
Toilet was running all night I had to get up several times and stop it flush mechanism was hanging up. Cold air return in bathroom is filled with dust about 1/2-inch-thick, it's sickening.
Please contact me. John john.rohrbach2@hilton.com 847-475-6400
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewLocation is good. Rooms are clean. Nice personal.
Do not buy breakfast included. It’s not worth the money you are paying. We tried to get a partial refund from booking or from property but neither is even trying to listen to my reasoning. Both are telling me to reach to another one. Booking is asking to talk to the property manager, property manager saying to request it from booking.
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in April 2025
Verified reviewFriendly staff, bar in lobby and comfortable bed.
A bit old in decor.
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewVery good experience, overall.
staff warm welcome
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewPerfect place for softball
Nothing
Reviewed: 2 June 2025 · Stayed in June 2025
Verified reviewLocation
Bed was a little hard for more liking
Reviewed: 19 May 2025 · Stayed in March 2025
Verified reviewReviewed: 15 May 2025 · Stayed in May 2025
Verified reviewReviewed: 12 May 2025 · Stayed in April 2025
Verified reviewReviewed: 6 May 2025 · Stayed in May 2025
Verified review