I had a large, comfortably appointed room but the hotel does appear to be a bit dated. If nothing else, I would replace the carpeting. It would be nice to have a stocked refrigerator in the room like major hotels do, but this wasn't a breaking point for me. Overall, the place is clean, comfortable, and the staff very accommodating and efficient.

The hotel was comfortable and the restaurant served breakfasts and dinners and the food was fresh and tasty. Dinners can also be prepared to take to your room. They sell snacks, a couple of fresh foods (sandwiches, salads, yogurt, a couple of frozen meals and ice cream sandwiches), and soft drinks in the lobby. There is a fridge (unstocked) microwave, and Keurig single serve coffee maker in the room which i found convenient. They have a small laundry room where you can wash clothes. The entire staff were friendly, polite, and helpful. I would definitely stay there again.

Stayed in March 2024

Nothing

Very clean

Stayed in November 2023

We needed to check out early to meet family so there wasn’t time to enjoy the breakfast. 😠

Stayed in November 2023

This property seems to have a bit of deferred maintenance, as the wallpaper in the bathroom was not only patched, but peeling and dingy. The carpet was in need of deep cleaning.

The property was conveniently located, and the staff were cordial. We returned to the front desk after checking in to find water bottles, which were included with the room, but not offered until we asked. The sheets seemed clean, but one of the beds looked as though someone had sit upon it prior to our arrival.

Stayed in October 2023

the elevator was very rickety and when you walk on the upper floors it creaks badly, carpets on upper floors were also very dirty

nice and clean, lobby was cozy.

Stayed in November 2023

There was one elevator in service, so each morning when leaving to attend our scheduled events we had to account for time waiting for the elevator. When we tried calling the service desk or any of the services using the phone in our room, we would receive a recording the phone number was disconnected. All the literature in the room referred you to using the phone's preprogrammed buttons, when you needed to contact hotel staff. We had to go downstairs to speak with the person at the front desk. It would be helpful to have a channel on the TV with hotel information i.e. room service, menu for hotel restaurant, check out options, check out time, etc. without having to download and register on the app.

We were in town for a funeral and the hotel location was perfectly between family that were in both Apple Valley and Victorville. The Hilton Staff members were very friendly and helpful. It was a treat to stop at the free coffee bar to make a quick cup to go when leaving in the morning. After a sorrowful day, it was nice to walk next door over to the miniature golf/game place and have a little fun.

Stayed in September 2023

The floor lamp socket is broken. I found the floor lamp socket in two pieces. The bulb was hanging to its side. I did my best to repair the socket. Leaving the floor lamp in two pieces exposes the lamp socket electrical terminals and will cause a person to be electrocuted.

Stayed in October 2023

The mattress and pillows not comfortable

Clean

Stayed in October 2023

The room needed some repairs to walls, floor needed to be cleaned, and just some upkeep done.

The staff was great! Accommodated us when we needed to check-in early.

Stayed in October 2023

N/A

Pleasing appearance, well landscaped and easy to find

Stayed in September 2023

The bed was uncomfortable didn’t sleep well and I was surprised I had to pay for anything breakfast

Staff was very nice

Stayed in July 2023

The phone was not working or the toilet so we had to move rooms at 1:30am

The staff was exceptional. Brian, front desk was really friendly and great customer service.

Stayed in July 2023

Window would not close, left a gap about half in open.

Good location, staff was helpfull

Stayed in June 2023

Because we were a large group they tried to charge us 20% of the breakfast because we were a large group. No warning, no saying on the menu, no option for the client. It's a, here is the bill and by the way you have to pay 20% overcharge (also known as forced tip) just because you are "too many".

It's a hotel, you can rest....mission accomplished!

Stayed in June 2023

Details to finishes (the paneling in elevator peeling) the floors made noise on the third floor as you walked. We thought the floors were going to give out as we walked they made so much noise.

At first glance, the property looks luxurious. The location was perfect for my work. I didn’t us the business center but liked that if I needed it it would be available.

Stayed in June 2023

parking

very well kept

Stayed in June 2023

A little out of the way. Other than the miniature golf place next door not much within walking distance as far as restaurants etc.

Good location and close proximity to friends I was visiting. Room clean, quiet, and functional.

Stayed in May 2023

The curtain setup in the room; unable to do a complete blackout.

location

Stayed in May 2023

People were smoking weed in the hotel. I called the front office to notify the elevator smelled so strong of weed. We also had to keep the ac on due to someone close to our room smoking weed. Even though I notified front desk nothing was done to make us feel better

Location, clean, breakfast and staff were friendly and professionals.

Stayed in May 2023

Everything was good except that I didn’t like the fact that I was in the first floor.

it’s cleanliness. Super nice

Stayed in April 2023

room smelled like smoke

property was nice.

Stayed in April 2023

Bed and pillow uncomfortable, dirty carpet, broken shower lever. $10 breakfast.

Courteous staff.

Stayed in April 2023

The bed was horrible.

It was a nice hotel

Stayed in April 2023

Stay away from the bar. I got a couple drinks and the total cost was $33, and was not satisfactory.

very close to our family function

Stayed in March 2023