Room smelled like smoke

Great location it looks very pretty

Stayed in August 2025

Garage- my kids witnessed drug use. No fault of the hotel but just to be aware

Room, hotel was perfect.

Stayed in August 2025

Pool and hot tub would have been very enjoyable but unfortunately, neither are very big- and both were crowded, I mean packed, with children. Not one other adult in the pool or hot tub, just standing/sitting along the walls staring at us. My friend and I tried to get a corner to lock down in the pool,, but parents were allowing their children to jump over us, and basically into us- it was chaos. No consideration from those adults. I have kids of my own and enjoy kids- there was a lack of respect for others going on for sure. Couldn't even get into or out of the pool by ladder because all of the kids were hanging on it forming what seemed like a never ending line...very annoying. I do understand this is more of a guests (slash bad parenting) issue than a hotel issue, I get that we are at a family hotel- but perhaps maybe the hotel could make the hot tub off limits to small children. Or maybe a certain time that the hot tub is adults only (ex 5pm-10pm) Would be a much more enjoyable environment for adults hoping to relax a bit on vacation. That would be my only complaint/suggestion.

Check in was simple and quick- room was clean and comfortable. Staff throughout were very kind. Location was great, was there for a concert with a friend and it was an easy 5 min walk to the Palladium. Uno in hotel was a nice convenience! Parking was $15 and easy right across the street. Didn't try breakfast but I bet it was great.

Stayed in July 2025

Check in parking is a ring around that sometimes just gets confusing especially if the designated spots are full in the back

Great location and everything about it

Stayed in July 2025

Breakfast too expensive for not so great selection of items. I would skip breakfast next time and eat elsewhere.

Good hotel, amazing location for our event

Stayed in May 2025

Bathroom shower is dated.

Comfortable room, good breakfast and service.

Stayed in June 2025

The only letdown was the breakfast buffet. We expected more from it.

Awesome location, friendly and helpful staff. The room was clean and comfortable.

Stayed in May 2025

Needed a cot & it was partially broken

Great location, quiet, comfortable

Stayed in May 2025

The staff when we first arrived ignored us her co worker was beside her attending another guest , instead of say we needed to wait for the coworker to finish , she ignored us

It was clean and has good amenities

Stayed in March 2025

No bar in lobby.

The check in staff were great! The check in line was long so someone in the office came out to help! A-team! (Go girls )!

Stayed in March 2025

It was outdated and mediocre

Location was convenient

Stayed in March 2025

I wasn’t aware they didn’t have onsite parking and we had to pay for parking.

Conveniently located

Stayed in March 2025

Staff was very friendly and helpful

Stayed in March 2025

The pool area was pretty dirty. It looked like someone had scraped scum off the pool and then just plopped it on the ground next to the pool. The water itself seemed fine though. The pool bathroom sink had a bunch of trash and hair in it. There was a lot young kids at the hotel that weekend so maybe they just couldn't keep up. I went swimming early Saturday morning and was the only person in the pool area.

Our room was very large with a separate seating area and bed area and a tv in each. The bed area was far from the door so we didn't hear any of the foot traffic in the halls. The hotel was fairly quiet at night other than a few sirens in the area.

Stayed in March 2025

While my stay was generally pleasant, it was disappointing that parking was not included. I hope the hotel considers including parking in the future to enhance the overall guest experience. Other hotels in walking distance to the DCU include parking and free breakfast.

The front desk staff was incredibly friendly. The breakfast was also a highlight, with a variety of cook to order options and a breakfast buffet. Highly recommended for anyone that is attending an event at the DCU.

Stayed in March 2025

The fact that I ended up in the room by myself because he had to go to work

The location

Stayed in January 2025

Uno”s did not have enough help so you could not get waited on.

It was located right next to the DCU Center

Stayed in November 2024

restaurant attached…. 1-5. 0!!! service. Isaac. 10 food. (at least mine) 1

Stayed in December 2024

The parking garage entrance machine was not working for 2 days people were ready to crash through the gate! It would not except the tickets! Very frustrating!

Stayed in December 2024

Had to pay for parking across the street

Stayed in December 2024

Pantry was nearly empty and pillows were too soft. You should have a firmer option. Not just very soft feather pillows.

Location

Stayed in December 2024

The bathroom door was very squeaky. There needed to be another Kleenex box in the room.

The staff was welcoming. The breakfast was excellent. The room was very clean and spacious

Stayed in November 2024

Parking was an issue. The check in parking was taken and not by people checking in because same cars were there in the am.

Staff was friendly. Was very quiet and proximity was perfect

Stayed in November 2024

Toilet had pee stains and pubic hair when we arrived. We reported it to the front desk and they apologized. We just reminded them to ensure that the room is thoroughly cleaned moving forward.

This is my second stay in this hotel and I can say that the staff are accommodating and responsive.

Stayed in November 2024