6924 Grand Vacations Way, Orlando, FL 32821, United States of America
#80 of 388 hotels in Orlando
Guests' ChoiceBased on 2516 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
9.3
Facilities
8.9
Staff
8.9
Value for money
8.7
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 2, 2024
Tatiana
United States of AmericaThis was the first time we stayed on the first floor, and because we travel with our two young children, the noise was awful. You can hear all the foot traffic, as well as people slamming the luggage carts in their place, which happened to be right outside of our room. We were in room 9107, we will do our best to avoid the first floors in the future.
The facilities are nice and clean. The pool was right behind the Paget House, made it easy to get to. Grills were available and clean, easy to use. Our room was serviced each morning, a lovely surprise for us. Our bed was made each time, fresh towels brought in, and garbage taken out. These details nearly made up for the inconvenience of all the first floor noisiness.
Stayed in May 2024
Reviewed: May 2, 2024
Krystal
United States of AmericaI didn't like that the shower didn't have a door so the water would get all over the floor.
It was clean! So much to do on the property. A great location! Wonderful staff!
Stayed in April 2024
Reviewed: May 2, 2024
Carla44
United States of AmericaLoved everything!!
room was awesome, big and great balcony
Stayed in May 2024
Reviewed: April 29, 2024
Barbel
GermanyWe booked for 4 but had only towels for 2. That was easily fixed, but the cleaning staff did remove the towels again. So it was a daily task to ask for more towels.
Interesting design, within walking distance of the parks.
Stayed in March 2024
Reviewed: April 27, 2024
Lennie
United States of AmericaNothing
What to do there.
Stayed in April 2024
Reviewed: April 27, 2024
Lesley
United KingdomOur King Suite balcony overlooked an active building site. The only comment was obtuse like oops sorry… when brought to their attention. I get that someone has to fund further development but a lacklustre interest in my disappointment means we won’t be back despite the room itself was as good as I remember it being half a dozen years ago when we came last… the pools were busier than the past but well cared for.
Lovely comfortable bed, hot water, immaculately clean, good hair wash etc., fridge etc. outside pools etc well cared for.
Stayed in April 2024
Reviewed: April 25, 2024
William
United States of AmericaHousekeeping was knocking on our door at 9:20am I find this very disturbing and rude since checkout was at 10:00 We were having coffee and getting ready to head out by 10. Housekeeping stood outside our doors for us to leave there were 3 of them. This incident really killed our great vibes about this place. I hope they train their housekeeping staff to wait until the time that is the check out to then proceed for cleaning.
Everything was great.
Stayed in April 2024
Reviewed: April 24, 2024
Davorka
United States of AmericaN/A
The resorts was beautiful. Staff was very kind and professional. Our room was very clean and comfortable. The location of hotel is excellent.
Stayed in April 2024
Reviewed: April 23, 2024
Dara
United States of AmericaThe only thing that would have made the stay better would have been room service for food and drink. I understand the difficulties with this as there were so many buildings and only one main kitchen location, so it didn't seem unreasonable that this was not offered. However after a long day in Orlando, there were times I was a little sad that in order to get a snack or a drink I would have to leave my room and get the shuttle service to the main building or leave the property completely in my car. Even a limited snack (pretzels, cookies, peanuts, chips, etc) and beverage menu for room service (canned or bottled sodas) would have been well utilized by me!
Everything was great, the front desk texting service made it super easy to ask any questions or request anything I needed. The staff was very accommodating and welcoming. My mattress was very uncomfortable, but I made the mistake of feeling too embarrassed to bring it up until day 3 because I couldn't actually figure out why I was uncomfortable. When I finally mentioned this, the team immediately took action and advised me they would try rotating it. This completely fixed the problem and I just wish I had asked sooner!
Stayed in April 2024
Reviewed: April 20, 2024
James
United States of AmericaThe concierge staff isn’t very helpful. It seems that their primary purpose is to get you to the vacation club presentation. Hilton needs to get a concierge who is there to help guests with activities and directions to enhance their stay in the Orlando area.
Beautiful pool area with lots of seating.
Stayed in April 2024
Reviewed: April 20, 2024
Deborah
United States of AmericaThe location was perfect, close to all the amenities. The hotel was lovely and clean. The staff were very friendly. Would recommend.
Stayed in April 2024
Reviewed: April 19, 2024
Regan
United States of AmericaMattress was worn and sunk in Drink machines didn’t work Hilton didn’t provide the waters/starbucks as advertised
Location Property was great
Stayed in April 2024
Reviewed: April 16, 2024
William
United States of AmericaI like the room and the peoples was.nice I want to stay again when we get our dates this summer.
We didn't get breakfast and the location was good
Stayed in April 2024
Reviewed: April 16, 2024
Dawn
United States of AmericaLocation
Stayed in April 2024
Reviewed: April 15, 2024
Keyskris
United States of AmericaWe stay here often and keep coming back!
Stayed in April 2024
Reviewed: April 15, 2024
Sandra
United States of AmericaCould have another poolside restaurant/bar.
It was extremely convenient to SeaWorld and awesome foliage and poolside fun!
Stayed in April 2024
Reviewed: April 13, 2024
Latasha
United States of AmericaVery great property - and close to everything you need!
Stayed in March 2024
Reviewed: April 11, 2024
Toni
United States of AmericaAmazing resort! Ready to go back!
Stayed in April 2024
Reviewed: April 9, 2024
Magnolia
United States of AmericaParking at night
The location and views, it was spacious and clean!
Stayed in April 2024
Reviewed: April 9, 2024
Bobbie
United States of AmericaNothing!
Rooms extremely clean and the landscape was beautiful. The view from my room was very enjoyable.
Stayed in April 2024
Reviewed: April 9, 2024
Vita
United States of AmericaThe early check out...how they knock on the door ASAP to clean...checkout needs to be ,11 or 12 like normal hotels
I like the feel of it being an apartment...with washer dryer...that was a life saver
Stayed in April 2024
Reviewed: April 8, 2024
Jakevia
United States of AmericaEverything 😊
Stayed in April 2024
Reviewed: April 2, 2024
Chencia
United States of AmericaI wish i was in a more upgraded unit compared to the ones i stayed in at that place before. This one seemed kinda dated
The location, amenities and the staff
Stayed in April 2024
Reviewed: April 1, 2024
Frances
United States of AmericaIt was great
Location and cleanliness
Stayed in March 2024
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