Location

Stayed in June 2025

Not much parking and you had to pay

It was very clean

Stayed in June 2025

No dnd sign and the pillows were too soft

The bed was comfy and the lobby was pretty

Stayed in June 2025

Nothing comes to mind.

Nice location near Orchestra Hall. Plenty of good restaurants close by. Rooms and lobby attractive, clean, and comfortable. Decent breakfast and nice "market" option for quick purchases. Easy check-in and check out. WiFi worked quite well.

Stayed in April 2025

It was so busy at check out, waited at the elevators for 20 minutes to get on. Hauling our luggage was terrible, since the bell hop wouldn't allow us to use the luggage carrier, said they were just for their use only. Although upon exiting the parking ramp, I seen several people using them without a bell hop present. The housekeepers were very friendly and helpful!

The closeness to the convention center

Stayed in March 2025

House keeping staff needs to be more thorough in cleaning the room and replacing toiletries appropriately.

Stayed in February 2025

Wait time in line waiting to check in

Bed was very comfortable, and hotel was equipped with everything. Only thing bad is that the body wash was totally empty :( and need more bartenders at the bar especially when you have a game and the bar is BUSY!!!

Stayed in December 2024

None

It was nice

Stayed in November 2024

Not to let strangers in the building that are on drugs

Food was good, staff very friendly

Stayed in November 2024

The bathroom in the room was not clean. 3 strands of Hair in the tub

Location. Breakfast service was excellent

Stayed in October 2024

Some of the staff members were not very friendly.

Comfortable beds, good location, very nice hotel and lobby.

Stayed in September 2024

Very comfortable beds Self Parking garage $17/ nite

Walking distance to Dakota Jazz club and Hells Kitchen.

Stayed in September 2024

That wifi is not included. All other hotels during our two weeks in US had free wifi.

Good gym and pool with excellent opening hours. Clean and good atmosphere

Stayed in August 2024

That you had my name entered backwards and tried to tell me I didn't have a room. Stood in line very patiently while Luca fixed it. No welcome tea, water or coffee in the lobby. I don't want to dish out a couple hundred for the room and not feel welcomed! No hot tea in the room either. Not everyone wants alcohol and caffeine. It's a healthy choice option! Didn't need my card to access our 23rd floor.

Loved the comfy pillows! 10 blocks from Target Field. Luca very pleasant when checking me in. Nice lobby with nice decorations. Parking in the ramp accessible to the hotel elevator! Great restaurant's close by. Hell's Kitchen is delicious and two blocks away!

Stayed in August 2024

Paying for parking. No free breakfast.

Fast elevators

Stayed in August 2024

Comfortable and clean rooms. Most businesses at walking distance. Ten01 had great breakfast options. Underground parking was convenient. Overall a very good place to stay

Stayed in August 2024

A little dated. Mattress felt well used.

Great location for the convention center and Orchard Hall and skywalk connectivity. Great lobby bar and restaurant.

Stayed in July 2024

Fridge wasn’t working….

Location

Stayed in May 2024

Fox News on constantly at the bar, but changed when I complained.

Excellent service

Stayed in May 2024

No one at front desk to answer phone. No access to food late at night , restaurant was closed no one could tell us where to order from to get delivery.

Clean , comfy beds , quiet , easy access to parking , great location and access to concert venue

Stayed in May 2024

We were charged more to check in an hour early. Most hotels don't do that. Imagine if every reservation actually showed up at the magic 3pm hour. It'd be a disaster! Also, WiFi costs extra AND we would have been charged extra to listen to music on the TV in the room as well, if we had decided to do so. I'm not a fan of being charged "extra" for every little thing when a room is already expensive enough.

Room was nice and clean. Good location. We walked everywhere once we arrived.

Stayed in May 2024

Very disappointed with the Breakfast Brunch food was in warmers but food was cold

Very clean and nice

Stayed in May 2024

The skyways were closed when we were there because apparently theyre closed every weekend which strikes as odd to me considering thats when most people would like to use them at their leisure.

I liked how it was located around some great tourist areas and there were many things to do. I also liked how the parking ramp is right below the building! Convenient though it can get pricey.

Stayed in April 2024

They charged me 3 times for the room . I looked at my master card

Stayed in April 2024