The Bouy Bar food and service has slipped over the years.

Facilities, staff, proximity and service were all very good.

Stayed in September 2025

Food was terrible, breakfast was very basic, expensive and the quality not compatible with the price. Service was very slow. They charge you for the beach chairs and umbrella.

Room size, privacy. Good location, access to the beach. Lots of parking spots, very safe.

Stayed in September 2025

Ocean view room view was mainly the parking lot, which was awful, asked to be moved were told no other room available. Also the main fine dining restaurant refused to seat anyone outside stating “too many bugs” even though most people were all outdoors in the evenings, “bugs” were not an issue. Also very difficult to get a reservation, no space most days we were there, (probably because they won’t seat outdoors) woudl have appreciated a link to reserve ahead of time, but also would not return to restaurant if we cannot sit outdoors as air con inside was set uncomfortably cold.

3 rd time here beautiful resort and beach

Stayed in August 2025

Staff was friendly and good food choices. It was nice to have an adult only pool. The property was well maintained. We had a studio with a kitchenette. Very spacious and clean.

Stayed in August 2025

The walk to the beach needs to be redone. It’s very hard to walk on. They need to clean around the chairs in the pool area better. There was a lot of black debris.

Clean room Clean pool

Stayed in July 2025

Resort layout and amenities are close by. We have stayed there twice now and look forward to returning.

Stayed in August 2025

Pool area could have been cleaner (mud after recent rainfall). Pool was very crowded.

Very close to the beach, nice pools, large room

Stayed in August 2025

Have more chairs and umbrellas to rent.

The size of room for family. Had a little kitchenette.

Stayed in July 2025

Clean and friendly staff

Stayed in July 2025

Good food and service at the pool, nice suite with ocean view, and shuttle service to nearby restaurants and shopping.

Stayed in July 2025

Short staffed at the beach bar and the pool No TOWELS at the adult pool

MOLLY at the pool!

Stayed in July 2025

Slamming doors late at night kept us up.

Location was excellent along with variety of food options on-site. The adult pool was a plus!

Stayed in July 2025

Would prefer if you book a room rate inclusive of breakfast versus having to add it al la carte every day. Too pricy for a family.

Loved the location, pool bar and games in the yard.

Stayed in July 2025

I didn't like the price. I understand that I went in July during the peak season to Hilton Head, but it was quite expensive! Also, there was no free breakfast included, or any meals attached to your stay.

The room was super huge and had excellent decor! The bathroom was quite updated with 2 sinks. The view was of the beach. Loved the view!! I also loved that they had a shuttle service within a 3-mile radius of the resort of any shop or restaurant you wanted to go to - that was included. Very accommodating staff and housekeeping did check your room daily. Also, the resort wasn't overcrowded which I did like.

Stayed in July 2025

Loved everything. I wish I had a tub in my room instead of stand up shower but it is such a little thing compared to the pleasantness of the overall stay that I would not even call it "something I do not like".

This was the first time that I loved absolutely everything about the hotel I stayed in. Beginning with the super fast check in process, the amazing, spacious room with the beautiful view, the three pools, friendly staff, spa services and ending with the food at the restaurant- everything was superb! We would stay only at OMNI Hilton next time we are in Hilton Head. Nowhere else.

Stayed in July 2025

The only thing we wish we knew ahead for time was the reservations for any of the beach chairs and umbrellas. One day we had no problem accessing and renting the beach chairs/umbrellas and then the next day they said we had to reserve them ahead of time and were sold out for next several days already.

The property was clean and had everything we wanted. We loved the adult pool and the beach bar next to the pools. It was so easy to access the beach from the property. We rented bikes and could ride through the neighborhood.

Stayed in July 2025

Advertising children eat free. It was in certain locations and an adult had to buy a meal as well.

Close to the beach

Stayed in June 2025

Wish the rooms had full size refrigerators.

Stayed in June 2025

The maid banged on our door frantically for approx 30 sec because she left her phone in the room after cleaning it. My partner and I were in the shower at the time and I had to put a towel on to answer the door because she wouldn't leave

The food, drinks, and staff at the restaurants were great!

Stayed in May 2025

Needed: Safety bat in tub area would be nice. Separate space for young children in restaurant. More choices in on site store. Never have voice mail pick up for room service

Breakfast choices excellent. Had to report an employee twice for poor customer service.Management response was good. Restauuant on site was nice but expensive. Too expensive to share space with families and young children. Only ate three once.

Stayed in June 2025

Nothing it was perfect

It was beautiful and staff was so friendly/ helpful. Food at resort was amazing as well.

Stayed in May 2025

Food and drinks available at the hotel are pricey. The shower at the beach access near the shack could be nicer, but the other one is close too so we just used that one.

The staff is so helpful and accommodating! The room is nice with a nice view. Lots of amenities and close to everything. Easy beach access. Great atmosphere. They had lunch bags with snacks and activities for the each kid at check in, they loved it!

Stayed in May 2025

The resort staff were very friendly. Communication was great. Resort has three really nice pools and great access to the beach. Facilities were very clean. We will definitely be back.

Stayed in May 2025

We opted out of housekeeping for everyday. When we texted on the day that we wanted our room cleaned, we were told that it would be. It was not. We had to ask/text 4 times until it was done.

Pool, beach

Stayed in May 2025