14100 Bonnet Creek Resort Lane, Lake Buena Vista, Orlando, FL 32821, United States of America
#207 of 388 hotels in Orlando
Guests' ChoiceBased on 399 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
9.0
Facilities
8.6
Staff
8.5
Value for money
7.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 25, 2024
Simon
United KingdomYou couldn’t get room service after 10.30pm and the food available in the lobby shop wasn’t great
Good location for visiting Disney. Good facilities. Friendly staff
Stayed in March 2024
Reviewed: April 4, 2024
Jennifer
United States of AmericaWas surprised by an additional $50/night resort fee charged by the hotel in addition to my Booking.com amounts. And parking was $36/night.
Beautiful updated hotel with nice rooms and amenities. The pool is amazing with a lazy river circling it.
Stayed in April 2024
Reviewed: March 6, 2024
Glenn
United States of AmericaEverything was very good!
Great property, easy in and out, centrally located
Stayed in March 2024
Reviewed: February 16, 2024
Flor
United States of AmericaThe sofa has was not comfortable at all.
Pool, lazy river, food.
Stayed in November 2023
Reviewed: February 1, 2024
Nnaemeka
CanadaThat I had to pay additional money to park my rental car at the hotel and also pay service tax/fee.
Great location, comfortable room and good food
Stayed in January 2024
Reviewed: January 9, 2024
Parrish
United States of AmericaBeautiful hotel, inside and out. Comfortable and clean. Had everything you could want but the price is on the high end.
Stayed in January 2024
Reviewed: December 23, 2023
Lannhi
United States of AmericaFront desk didn’t know our booking details and what was included. Only believed us when I showed them the screenshot of the rate. Afterwards they checked us in.
Great pool and common areas
Stayed in December 2023
Reviewed: November 21, 2023
Adeodato
BrazilI have an Electric SUV and prior to my arrival I called in order to understand if I could charge my car and the answer was positive. When I got there, there was no charging station, only at a public parking around and I almost ran out of battery. Hotel should be careful on that info
Stayed in October 2023
Reviewed: October 11, 2023
Liying
United States of AmericaRestroom door is broken; no hot shower near the pool; pool restroom is gross
Great room, great pool
Stayed in October 2023
Reviewed: August 18, 2023
Manal
KuwaitHowever, the housekeeping services fell short of expectations and require improvement. Unfortunately, the hotel proved to be noisy and bustling due to numerous conferences, making it unsuitable for those seeking relaxation. Additionally, the bathroom is in need of rejuvenation.
We enjoyed a generously spacious one-bedroom studio at the Signia by Hilton hotel, offering comfort for us and our two children. Breakfast was delightful, and the pool with its slide brought joy to the kids. The hotel's proximity to parks and transportation was convenient.
Stayed in August 2023
Reviewed: July 31, 2023
Tanya
United States of AmericaThe location
The breakfast buffet & lazy river
Stayed in July 2023
Reviewed: June 2, 2023
Angeles
United States of AmericaSwimming pool
Stayed in May 2023
Reviewed: May 11, 2023
Luke
United States of AmericaParking and resort fee were a little much
Stayed in May 2023
Reviewed: May 6, 2023
Roy
IsraelBeware of hidden resort fees. The hotel tried to charge me an additional $150 for resort fees despite the booking.com included a resort fee. After A LONG discussion with the staff, they waived it, but it ruined my stay.
Great hotel, comfortable and clean
Stayed in May 2023
Reviewed: April 6, 2023
Oliver
United States of AmericaI didn't like my experience because our reservation got messed up. I spoke with a woman named Jill who was very abrasive, very discerning, and insinuated I was a liar. She couldn't locate my reservation, and gave me homework to fix it, even though it was no fault of my own. Furthermore, I was told by both property, and booking.com my reservation was correct and valid. I was treated poorly all the way until check in, and feel as though the property didn't need to address this issue, which I still would.
Carlos immediately rectified a previous wrong. The service once we checked in was pristine. Shane, Joe and everyone at Harvest Bistro was amazing. We loved the redesign, the modern upgrades, and the traditional service we're used to in staying here often. Room was clean, modern, and in a good location. Room Service was outstanding. The Market was superb as always.
Stayed in April 2023
Reviewed: March 31, 2023
Julie
CanadaThe breakfast is fairly average in terms of quality, but it is quite expensive
over all environment are very nice the staff are very friendly
Stayed in February 2023
Reviewed: March 3, 2023
Pamela
United States of Americaroom was standard
has plenty of food choices, friendly staff , Epcot fireworks are able to be seen , staff was very accommodating , close to parks , clean , lovely pool areas , breakfast buffet was wonderful.
Stayed in February 2023
Reviewed: February 21, 2023
Naerog11
United States of AmericaThe pool servicemen were really slow. Maybe add extra of those for faster service. The pictures on expedia sre not the same as the room. We thought we were getting a room with a king bed and stand up shower. We got 2 queens and a combination shower
The rooms and just about everywhere was clean. The pool was nice. Front desk was a great help. Can't remember his name, possibly Pete or that could have been the pool guy but he has a UK accent. Really nice guy.
Stayed in February 2023
Reviewed: January 27, 2023
Glenn
United States of Americalimited restaurant hours
location
Stayed in December 2022
Reviewed: January 15, 2023
Manternach
United States of AmericaWe were not informed by Booking.com that there was going to be an incidental charge of $500 on each room at check-in for our five day stay. One of the pools was closed for repair which we were also unaware of. The hotel is not in walking distance of much of anything, although transportation options were available and convenient enough. NO airport shuttle was offered, however. Not much available for kids on site except for the small arcade.
The rooms were good size and clean. There were tons of food and drink options. Staff was very nice and helpful. The valet actually let me store a rental car with them instead of parking in the garage for a charge when I was waiting an hour for it to be picked up. A very nice roomy business class resort.
Stayed in January 2023
Reviewed: January 14, 2023
Jane
United States of AmericaDisappointing having to chase staff to get a drink and food in the lounge after a long day on our last night. Took multiple tries to get order right. I’d expect better.
it was in a good location, beautiful and comfortable. There was a great breakfast buffet.
Stayed in January 2023
Reviewed: January 13, 2023
Kristi
United States of Americarestaurants are very expensive
so clean great staff.
Stayed in January 2023
Reviewed: December 23, 2022
Rafael
South AfricaAdmin on booking - omission of breakfast and resort fees (already paid). Hilton quickly rectified.
Clean, fresh and spacious. Enjoy the full buffet breakfast.
Stayed in December 2022
Reviewed: December 5, 2022
Jenny
United States of AmericaThe pool needed some love. The pool was rundown a bit.
The room was nice and the staff was friendly.
Stayed in November 2022
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