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  5. Reviews of Signia by Hilton Orlando Bonnet Creek

Reviews of Signia by Hilton Orlando Bonnet Creek This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

14100 Bonnet Creek Resort Lane, Lake Buena Vista, Orlando, FL 32821, United States of America

#207 of 388 hotels in Orlando

Guests' Choice

Review Score

Based on 399 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9.0

  • Facilities

    8.6

  • Staff

    8.5

  • Value for money

    7.6

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1 - 25

  • Reviewed: April 25, 2024

    8.0
    Enjoyed the short stay. Very good base for Disney. Nice pool facilities. Really friendly staff
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - High Floor
    • Stayed 2 nights
    • Submitted from a mobile device

    You couldn’t get room service after 10.30pm and the food available in the lobby shop wasn’t great

    Good location for visiting Disney. Good facilities. Friendly staff

    Stayed in March 2024

  • Reviewed: April 4, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Was surprised by an additional $50/night resort fee charged by the hotel in addition to my Booking.com amounts. And parking was $36/night.

    Beautiful updated hotel with nice rooms and amenities. The pool is amazing with a lazy river circling it.

    Stayed in April 2024

  • Reviewed: March 6, 2024

    9.0
    Nice venue among others
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 4 nights
    • Submitted from a mobile device

    Everything was very good!

    Great property, easy in and out, centrally located

    Stayed in March 2024

  • Reviewed: February 16, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Junior King Suite - Hearing Accessible
    • Stayed 4 nights
    • Submitted from a mobile device

    The sofa has was not comfortable at all.

    Pool, lazy river, food.

    Stayed in November 2023

  • Reviewed: February 1, 2024

    9.0
    My family loved the hotel and the location was great as we could visit other places easily
    • Leisure trip
    • Family with young children
    • Junior King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    That I had to pay additional money to park my rental car at the hotel and also pay service tax/fee.

    Great location, comfortable room and good food

    Stayed in January 2024

  • Reviewed: January 9, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 3 nights
    • Submitted from a mobile device

    Beautiful hotel, inside and out. Comfortable and clean. Had everything you could want but the price is on the high end.

    Stayed in January 2024

  • Reviewed: December 23, 2023

    9.0
    Nice spot for families
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - High Floor
    • Stayed 1 night
    • Submitted from a mobile device

    Front desk didn’t know our booking details and what was included. Only believed us when I showed them the screenshot of the rate. Afterwards they checked us in.

    Great pool and common areas

    Stayed in December 2023

  • Reviewed: November 21, 2023

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Queen Room with Pool View
    • Stayed 8 nights
    • Submitted from a mobile device

    I have an Electric SUV and prior to my arrival I called in order to understand if I could charge my car and the answer was positive. When I got there, there was no charging station, only at a public parking around and I almost ran out of battery. Hotel should be careful on that info

    Stayed in October 2023

  • Reviewed: October 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 2 nights
    • Submitted from a mobile device

    Restroom door is broken; no hot shower near the pool; pool restroom is gross

    Great room, great pool

    Stayed in October 2023

  • Reviewed: August 18, 2023

    7.0
    Signia by Hilton offers spacious accommodations, delicious breakfast, and family-friendly amenities, but falls short wit
    • Leisure trip
    • Family with young children
    • Junior King Suite with View
    • Stayed 6 nights
    • Submitted from a mobile device

    However, the housekeeping services fell short of expectations and require improvement. Unfortunately, the hotel proved to be noisy and bustling due to numerous conferences, making it unsuitable for those seeking relaxation. Additionally, the bathroom is in need of rejuvenation.

    We enjoyed a generously spacious one-bedroom studio at the Signia by Hilton hotel, offering comfort for us and our two children. Breakfast was delightful, and the pool with its slide brought joy to the kids. The hotel's proximity to parks and transportation was convenient.

    Stayed in August 2023

  • Reviewed: July 31, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The location

    The breakfast buffet & lazy river

    Stayed in July 2023

  • Reviewed: June 2, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - High Floor
    • Stayed 3 nights
    • Submitted from a mobile device

    Swimming pool

    Stayed in May 2023

  • Reviewed: May 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - High Floor
    • Stayed 3 nights
    • Submitted from a mobile device

    Parking and resort fee were a little much

    Stayed in May 2023

  • Reviewed: May 6, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • King Room - High Floor
    • Stayed 3 nights
    • Submitted from a mobile device

    Beware of hidden resort fees. The hotel tried to charge me an additional $150 for resort fees despite the booking.com included a resort fee. After A LONG discussion with the staff, they waived it, but it ruined my stay.

    Great hotel, comfortable and clean

    Stayed in May 2023

  • Reviewed: April 6, 2023

    9.0
    Initially stressful and discerning, ultimately wonderful, and rewarding.
    • Leisure trip
    • Couple
    • King Room - High Floor
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn't like my experience because our reservation got messed up. I spoke with a woman named Jill who was very abrasive, very discerning, and insinuated I was a liar. She couldn't locate my reservation, and gave me homework to fix it, even though it was no fault of my own. Furthermore, I was told by both property, and booking.com my reservation was correct and valid. I was treated poorly all the way until check in, and feel as though the property didn't need to address this issue, which I still would.

    Carlos immediately rectified a previous wrong. The service once we checked in was pristine. Shane, Joe and everyone at Harvest Bistro was amazing. We loved the redesign, the modern upgrades, and the traditional service we're used to in staying here often. Room was clean, modern, and in a good location. Room Service was outstanding. The Market was superb as always.

    Stayed in April 2023

  • Reviewed: March 31, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Pool View
    • Stayed 2 nights

    The breakfast is fairly average in terms of quality, but it is quite expensive

    over all environment are very nice the staff are very friendly

    Stayed in February 2023

  • Reviewed: March 3, 2023

    9.0
    very glad we picked this property, will be back ! lovely
    • Leisure trip
    • Couple
    • King Room with Theme Park View - Disability Access
    • Stayed 4 nights
    • Submitted from a mobile device

    room was standard

    has plenty of food choices, friendly staff , Epcot fireworks are able to be seen , staff was very accommodating , close to parks , clean , lovely pool areas , breakfast buffet was wonderful.

    Stayed in February 2023

  • Reviewed: February 21, 2023

    8.0
    Honest review
    • Leisure trip
    • Couple
    • Triple Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    The pool servicemen were really slow. Maybe add extra of those for faster service. The pictures on expedia sre not the same as the room. We thought we were getting a room with a king bed and stand up shower. We got 2 queens and a combination shower

    The rooms and just about everywhere was clean. The pool was nice. Front desk was a great help. Can't remember his name, possibly Pete or that could have been the pool guy but he has a UK accent. Really nice guy.

    Stayed in February 2023

  • Reviewed: January 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - High Floor
    • Stayed 1 night
    • Submitted from a mobile device

    limited restaurant hours

    location

    Stayed in December 2022

  • Reviewed: January 15, 2023

    7.0
    A comfy business class resort in the heart of the Walt Disney World park area. We had fun!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 5 nights

    We were not informed by Booking.com that there was going to be an incidental charge of $500 on each room at check-in for our five day stay. One of the pools was closed for repair which we were also unaware of. The hotel is not in walking distance of much of anything, although transportation options were available and convenient enough. NO airport shuttle was offered, however. Not much available for kids on site except for the small arcade.

    The rooms were good size and clean. There were tons of food and drink options. Staff was very nice and helpful. The valet actually let me store a rental car with them instead of parking in the garage for a charge when I was waiting an hour for it to be picked up. A very nice roomy business class resort.

    Stayed in January 2023

  • Reviewed: January 14, 2023

    8.0
    Overall very pleasant place to stay.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 3 nights
    • Submitted from a mobile device

    Disappointing having to chase staff to get a drink and food in the lounge after a long day on our last night. Took multiple tries to get order right. I’d expect better.

    it was in a good location, beautiful and comfortable. There was a great breakfast buffet.

    Stayed in January 2023

  • Reviewed: January 13, 2023

    9.0
    always Love our stay here
    • Leisure trip
    • Couple
    • King Room with Roll-In Shower - Mobility Access
    • Stayed 4 nights
    • Submitted from a mobile device

    restaurants are very expensive

    so clean great staff.

    Stayed in January 2023

  • Reviewed: December 23, 2022

    9.0
    Well located for Disney parks.
    • Leisure trip
    • Family with young children
    • Junior King Suite with View
    • Stayed 5 nights
    • Submitted from a mobile device

    Admin on booking - omission of breakfast and resort fees (already paid). Hilton quickly rectified.

    Clean, fresh and spacious. Enjoy the full buffet breakfast.

    Stayed in December 2022

  • Reviewed: December 5, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pool needed some love. The pool was rundown a bit.

    The room was nice and the staff was friendly.

    Stayed in November 2022

Showing 1 - 25

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