I did not like your phone bank. I wanted to speak with the front desk at the location I was going to stay but the automated prompts were too cumbersome!

Stayed in August 2025

Usually, for the price, we paid a complimentary breakfast was provided elsewhere. It's was a set back for us.

Felt comfortable overall

Stayed in July 2025

The room air conditioner was not working properly.

The amenities are great.

Stayed in June 2025

The pictures in the listing weren't our room. Our room had a different view and was missing a couch

The location

Stayed in October 2024

The room where the convention was held was too cold.

Clean and beds were very comfortable.

Stayed in October 2024

Cooling system was broken and there were little resolution

Location and clean

Stayed in December 2023

Too much walking to my room

Close to my party

Stayed in November 2023

The receptionist. He was a young fellow. Checked me in with neither a pleasant attitude nor charm.

The swimming pool, pillows and bed.

Stayed in November 2023

Only thing was the a/c-heat in our room wasn’t the best. We kept the air at 60 and it never felt cool enough. Had to open the window that had no screen.

Everything was very clean. If a garbage can was full, you always saw someone changing it. The rooms smelled very clean.

Stayed in October 2023

Breakfast did not start till 7 am on weekends.

Location

Stayed in April 2023

I drove all way from NC. Get there at 1200pm and was told I had to wait til 3pm because they had a event. I went back at 230pm just be told again wait til 3pm. After driving hours you would think they would accommodate me just a little. Also was unaware about the 70 dollar deposit until I check in. Never stated it on the website.

The beautiful scenery on the inside

Stayed in April 2023

The only thing I didn't like was the price. With taxes and fees on booking.com I was promised a price of $184. When I checked out and received my bill via email. The price was $220. I emailed the hotel with no response.

The hotel was awesome and the staff was great. Nice having the hotel bar as well.

Stayed in January 2023

An extra dining option for dinner. Ruth Chris is very expensive and it seemed the only other alternative was to eat at the bar.

I liked just about everything.

Stayed in February 2023

dark, very small bathroom and just not comfortable.

convenience of a restaurant

Stayed in January 2023

our room was too hot and there was no way to adjust the heat to turn it down.

it was a great location

Stayed in November 2022

Other hotels for cheaper close by

Stayed in October 2022

The room had no AC and it was very muggy. The other guest had kids running in the hallway screaming and yelling. It was not a pleasant experience at all.

Stayed in August 2025

I checked in a little after midnight. At check in it was a very long process, skip ahead get to the room I have children with me so I go to pull out the sofa bed only one side is an actual bed but ok the couch cushion is covered in something brown ( I do have pictures) then there's no linen so I try and use the phone to call front desk (I'm at a hiton I paid over 300 for 1 night I'd expect at least the phone to work ) nope and how I proceed downstairs with children in tow asking for linen for the pull out sofa and a few extra pillows, I was given 1 sheet and told there wasn't anything extra.. sheesh ok go back upstairs try and shower everyone absolutely no hot water! So go to go to get everyone the bed sheets gross I won't keep going but I could there was no hot water next day either be4 checking out I have pictures of stains where dirt dust old guest stuff broken drawers n where the TV is all broke it was a very trash room also was told 4th floor was the only floor pets weren't allowed. they lied was hair everywhere no way that room was cleaned properly for awhile now. I did ask to speak to a manager upon check out and was told there was no management on duty ID have to call later I tried calling for 2 weeks be4 posting this review and emailed them as well as to being told I'd get 30 percent back. Really you couldn't even call me as I asked to speak about that problems at your hotel and a guests experience then expect 30 percent to make things better? Then again I ask for a call to no avail and I try and call and get no manager all the time. Go figure.. never will I ever stay at a Hilton ever again I've said in quality inns way cleaner and much more professional staff.

The idea of it having a Ruth Chris and two swimming pools

Stayed in August 2025

The only thing i didn’t like was smell

Stayed in July 2025

Nothing

Calm, clean, good service

Stayed in July 2025

Charging $20 for parking is a scam, especially when the Hampton next door shares the parking lot but doesn’t charge for parking. Unfortunately, the carpet in our room was soaked due to a leaky window, and staff told us “ok” when we reported the problem.

Room was spacious, bathroom was clean, beds were comfy and linens were nice

Stayed in May 2025

Had to change rooms 2 times due to ac issues

Location

Stayed in May 2025

Very outdated it's a shame it used to be a beautiful place

Stayed in April 2025

However the heat was stuck and it wouldn’t go down no matter what we did. It was extremely hot an unbreathable.

It was beautiful and met All my expectations

Stayed in March 2025