Reviews of Hilton Phoenix Chandler 4 stars

The location was nice and convenient

Our room was dirty. Found ear pods left on a table, a button battery was left one one of the beds. The nightstand was full of dust, and the window had lots of spider webs all the way around. A pillow was dirty/stain with hair on it. Hand towel hanging in bathroom had hair on it. When all of this was told to staff at the front desk, all she said was that she would let the person know that was supposed to have cleaned the room. She repeated that each time I told her of an issue that was wrong.

Upon checking in, I was called an asshole. Ruined my experience as to also ruining future business with Hilton hotels.

good beer

I loved the lobby area of the Hotel. They really have it decorated beautifully. It almost feels like you’re walking into a living room of an expensive home.

I did not like that they do not provide microwave and a fridge inside each room. I never finish my meal when I go out to restaurants and I always like to have a refreshing cold beverage in the fridge when I wake up in the middle of the night. So it’s super inconvenient to have to get up, leave from my comfort space, and go all the way down stairs to warm up my food and get a beverage.

I liked the lay out. Also it was very accessible from the road.

Nothing

Close to everything & comfortable room.

Close to my conference venue

The staff was friendly. I'm happy they showed dogs and didn't discriminate on breeds.

bed was comfy

Noise from the hallway, people letting doors slam. Of course the Hilton isn't responsible for that.

Location appearance and a quiet room.

No breakfast offered in price. The restaurant was expensive.

Nice lobby, clean and comfortable rooms, close to the hospital which is why we were there. Also close to restaurants and shopping. But the best part was the staff! A family member was in the ICU who had been on vacation and we all had to fly into Phoenix. The hotel was amazing at accommodating us adding, subtracting and changing rooms depending on how many of us were there each night. And they were so kind about it. We were there for more than a week and it was a terrible time we were going through; having this hotel as our home base was an absolute lifesaver. Thank you to the staff for your empathy and kindness and to the hotel for being such a comfortable place to stay.

Avoid the wheelchair accessible rooms unless you need it, the bathroom is not nice.

The place was clean and the staff were friendly.

Too much noise early in the morning! Not able to sleep in due to the noise

The property had a good location and nice staff.