10 East Thomas Road, Encanto, Phoenix, AZ 85012, United States of America
#20 of 132 hotels in Phoenix
Guests' ChoiceBased on 272 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.0
Facilities
9.0
Staff
9.2
Value for money
8.5
Free Wifi
9.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 28, 2024
Jenny
United States of AmericaThe breakfast was OK, but not very celiac friendly. Although they had a made to order omelette which was nice.
Very friendly and helpful staff. We got two free drinks in the bar per person upon check in, unfortunately we missed that there was a time window to use them! In any case it was a nice gesture. Very nice and comfortable room.
Stayed in May 2024
Reviewed: May 22, 2024
Peterson
United States of AmericaCan't think of anything. I'm
EVERYTHING went completely smooth. And extremely comfortable.
Stayed in April 2024
Reviewed: May 2, 2024
Sarah
United States of AmericaMaybe the breakfast can improve
Everything
Stayed in May 2024
Reviewed: April 24, 2024
Rhonda
United States of AmericaClean and had a professional look.
Stayed in March 2024
Reviewed: April 22, 2024
Shannon
United States of AmericaHow spacious and beautiful the lobby is . We will definitely be staying here again. Hilton just knows how to accommodate their guests.
Stayed in April 2024
Reviewed: April 14, 2024
Silvia
United States of AmericaI can't think of anything.
We need to stay an extra day during our business trip in Phoenix. We would definitely stay at this hotel during future business trips. The room was very comfortable and clean. The breakfast was good, and the food at the restaurant was very good.
Stayed in April 2024
Reviewed: April 4, 2024
Rachel
United States of AmericaThat I couldn't stay longer!
Fantastic bed and pillows!!
Stayed in April 2024
Reviewed: March 19, 2024
Shanelle
CanadaThe pictures of the pool made the pool look a lot bigger than it was, so I was disappointed with that.
I like everything !! the location was so close to the light rail which made it easy to get to the AirPort and Downtown Phoenix. There is a nice street alongside the airport that I love, I walked it in the morning to get downtown. The staff were so friendly and amazing, there was a nice fellow at the bar who was great with small talk when serving the complimentary drinks. The breakfast was out of this world !! My room was a king suite, it was clean and fresh, the staff was available incase I needed anything at all like more cups and they respected my "do not disturb" sign in the mornings. Ultimately, I had THE best time. I will be staying there again.
Stayed in March 2024
Reviewed: February 18, 2024
Ray
United States of AmericaThe parking at the hotel was on the expensive side....NYC prices, and Phoenix isn't NYC!
The breakfast was great... better than any included breakfast we have had.
Stayed in February 2024
Reviewed: February 6, 2024
Scott
United States of AmericaN/A
Breakfast was all you could ask for. Lots of options and didn’t ask for anything
Stayed in February 2024
Reviewed: January 17, 2024
Chelsea
United States of AmericaStaff was very welcoming. The room was comfortable. The separate living room, evening snacks in the lounge and a full breakfast made traveling with a 2 year old very comfortable and even relaxing.
Stayed in January 2024
Reviewed: January 3, 2024
Yazzie
United States of AmericaParking permits were very expensive.
Breakfast was superb.
Stayed in October 2023
Reviewed: December 19, 2023
Dan
MexicoThe bar is in the middle of the hotel, so you can hear the people there while youre in the room. Nothing major
The rooms are comfortable and the staff is very helpful. They gave us complimentary drinks at the bar :D
Stayed in December 2023
Reviewed: December 17, 2023
Roxricky
United States of AmericaMy visit was amazing
They went above and beyond to give me a ton that may my expectations. They were incredibly nice about it, too.I love staying there, which is so worth it is super comfortable and very safe and secure parking so i can sleep peacefully.
Stayed in December 2023
Reviewed: December 13, 2023
Daniel
United States of AmericaFacilities were clean
Service was good
Stayed in December 2023
Reviewed: November 27, 2023
Roxricky
United States of AmericaThere is nothing about my stay that I didn't like.
Everything it was clean it was convenient the stuff was excellent my room was well stocked and breakfast was amazing
Stayed in November 2023
Reviewed: November 27, 2023
Rachel
United States of AmericaStaff was welcoming and informative! Location as perfect to attend a concert downtown! Two min walk to light rail!
Stayed in November 2023
Reviewed: November 7, 2023
Chuck
United States of AmericaN/a
The price was good, very comfortable, great food, and staff was courteous!!
Stayed in November 2023
Reviewed: September 28, 2023
Tonya
United States of AmericaThe staff was friendly and hotels was very nice and clean
Stayed in September 2023
Reviewed: September 19, 2023
Jodi
United States of AmericaWish the pool was outdoors.
Dropping daughter off at college. Loved the evening reception. Room was great. Housekeeping and front desk - marvelous! Breakfast - tremendous - loved the fresh cooked omelettes.
Stayed in September 2023
Reviewed: September 17, 2023
Jerry
United States of AmericaNothing
Beautiful lobby, great bar and breakfast.
Stayed in September 2023
Reviewed: September 2, 2023
Camila
BrazilWe were traveling with our service dogs and were charged $75 for them, they couldn't stay in any areas with us like the hotel lobby or bar, however it was the best breakfast ever, the bathroom and shower really nice too, Reception staff left a little to be desired, but the bar and breakfast staff were excellent.
Stayed in August 2023
Reviewed: September 2, 2023
Kevin
United States of AmericaEverything was great. Staff, facility, breakfast,
Stayed in September 2023
Reviewed: August 28, 2023
Kimberly
United States of AmericaWhat I didn’t like about the property was that I was not given the room I booked on line it was a different room
The convenience of the location
Stayed in August 2023
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