Reviews of Hilton West Palm Beach 4 stars
600 Okeechobee Boulevard, West Palm Beach, FL 33401, United States
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewN/A
They never honor my Diamond status, the wifi was bad and the TV channels were bad. I couldn't use my free breakfast status as a Diamond member through bookings. Also they double charged me for parking and I have to contact the credit card to have them correct it and as well as the Hilton.
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewLoved the location. Restaurants also great.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 13 August 2025 · Stayed in July 2025
Verified reviewEverything
Nothing
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewEverything
Everything
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewrooms were great and so was the pool layout.
No balcony was a real disappointment
Thank you so much for staying with us! We appreciate your feedback and are thrilled to hear you enjoyed your stay.
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewIt’s very nicely designed and comfortable. The pool is great!
The lack of attentiveness by the staff. There was no one at the pool when I went at 5:00 pm. Another family and myself helped ourselves to towels in the cabinet. The bartender at the outside restaurant was very indifferent. The valets forgot my car twice, you had to hunt them down. In the nicer restaurant I had to go looking for a server after being seated for 15 min. I think tips are automatically included at 20% so there’s not much incentive for service.
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewEverything the pool the food the rooms everything right across the street is RH rooftop just breath taking. I will be back
The pool and cabanas
Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a 10/10 stay with us. It was our pleasure to have you, and we look forward to welcoming you back again soon!
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewThe pool is nice, breakfast is good. Close to shopping Free electric shuttle within a 3 mile radius
The room was a little beat up and space was tight. West Palm Beach is kind of a bizarre dichotomy of ultra luxury and bums
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewEduardo and Keisha at the front desk were absolutely wonderful! The best Hilton front desk I have ever experienced.
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewRestaurant was great. Pool service and area excellent. Bambi was great again.
n/a
Thank you for taking to time ti tell us about your stay. we are very pleased to hear your stay was great.
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in June 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewRoom was bigger than expected, with a nice view from the city. I could keep up with my training at the gym and pool. Location was great, near a nice shopping center and a short distance by car from the harbor and Main Street. They offer a transfer to the city center, but we could not use it because we had a toddler who could not run without a car seat. Valet was available - although a little expensive ($55 for 24h), it was convenient and we could come and go as much as we wished for during this time. Staff was very nice too, they gave my son cool stuff to celebrate 4th of July.
Breakfast was not included in the room fare. You get a credit to use at grab and go coffee place inside the hotel or at the breakfast buffet (which was a little overpriced).
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewThe galley restaurant has terrible service and mediocre food. Take away the auto gratuity improve service
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewClean, beautiful, convenient
Everything was fantastic
Reviewed: 4 July 2025 · Stayed in July 2025
Verified reviewI love this location & hotel!! It is a perfect place for a stay-cation over the weekend or when you are visiting West Palm Beach! Highly recommended!
Loved everything about it!
Reviewed: 3 July 2025 · Stayed in May 2025
Verified reviewAll services are excellent and professional. Highly recommended. Love train station is near by.