1244 Esplanade Avenue, New Orleans, LA 70116, United States of America
#36 of 168 hotels in New Orleans
Guests' ChoiceBased on 766 hotel reviews
8.6Cleanliness
8.9
Comfort
8.9
Location
9.0
Facilities
8.6
Staff
9.2
Value for money
8.6
Free WiFi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 24, 2024
Phoebe
United KingdomWas a little disappointed that the pool was located in a second building (over the road) which meant i didn't use it but this is also because I had a leg injury which made this harder than normal for me.
I thought the room size and style was great. I liked the lobby and the location was great. Easy check in with a door code too! Oh and the bed was really comfortable :D
Stayed in April 2024
Reviewed: April 22, 2024
Emma
United KingdomSome work was going on which made it a bit messy/ noisy sometimes. Our room was charming but quite dark. I’d have loved a bit more natural light without flashing the courtyard
Charming and unique, super location, lovely romantic little pool, friendly staff.
Stayed in April 2024
Reviewed: April 22, 2024
Melisa
United States of AmericaThere was A. Daytime staff member there running the front desk. That was very rude to everyone.
The staff member named Michelle was wonderful. The entire time, the the mansion was unique and comfortable. The pool and hot tub was very relaxing.
Stayed in April 2024
Reviewed: April 20, 2024
Helen
SpainOld inefficient a/c
Great location for walking into the French Quarter. Character property
Stayed in April 2024
Reviewed: April 18, 2024
Anne
ThailandSince it is an old house, the sound proof isn't exist. You can hear almost everyone. But the great thing is the guests are all respectful.
Lovely place in a beautiful mansion. The room is big and comfortable.
Stayed in March 2024
Reviewed: April 17, 2024
Lee
United States of AmericaNoisy neighbors
We enjoyed the location. Staff was very helpful
Stayed in April 2024
Reviewed: April 13, 2024
Sherrard
United States of Americawish there had been a way to open the window for some fresh air--just running the AC didn't seem to keep the air very fresh at all.
Stayed in March 2024
Reviewed: April 11, 2024
Maria
United States of AmericaProperty is SUPERB!
Perfect spot! Quiet location but close to Jackson Square and other popular spots restaurants and museums. Super Clean and staff are above and beyond in their service.
Stayed in February 2024
Reviewed: April 7, 2024
K
United States of AmericaThe pot holes around the area but that is not their fault.
The staff was awesome. They also informed us of great things to do around the city. They held our bags while we waited for the room and they were knowledgeable and friendly. It was within walking distance of the French Quarter and the room was fantastic and spacious. They have a pool and for a fee they have limited parking available.
Stayed in February 2024
Reviewed: April 6, 2024
Lora
United States of AmericaThis is being overly picky (really, it was a great stay), but communication is maybe a place for growth. For instance, the code to the front gate never worked for us, and no one answered the phone to help because it was after office hours. Another guest said he, too, had had the code changed on him without warning. Additionally, the listing says check in is at 3:00. We got a text saying that because of Easter, the office was _closing_ at 3. It was just dumb luck that we were already on the road. There were after-hours instructions, but it did add a layer of unknown and a little stress to the checking in process.
Our room has so much charm, and the location was absolutely perfect. It was an easy walk to the French Quarter in a quiet neighborhood with a couple good restaurants. The pictures don't do it justice. I would enthusiastically recommend this place to anyone and would certainly stay here again. It was gorgeous, and I appreciated the little touches like mints in the room, coffee and snacks in the lobby, and the updated bathroom facilities that still had so much charm.
Stayed in April 2024
Reviewed: April 6, 2024
Deborah
PanamaThe pool is excellent. The staff were so lovely.
Stayed in April 2024
Reviewed: April 3, 2024
Josefine
United KingdomThe hot tub apparently had lots of bleach in it (instead of chlorine), which was not great - be careful if you have sensitive skin.
Walking distance from French Quarter, nice self-service breakfast, complimentary drinks in pool area.
Stayed in March 2024
Reviewed: April 3, 2024
Marcus
AustriaThe house and the room are old, which showed everywhere including with the appliances. On the other hand, the house and room are old in a good sense, full of charme and it felt authentic and interesting staying there. Beds were comfortable. It is on a stately street, ideally located between French Quarter, Frenchmen Street and Treme. Everything is in walking distance. Parking in front was available, the interstate just some blocks away. Free coffee, tea, water, and cereals. Manager was very nice and helpful.
Stayed in March 2024
Reviewed: March 30, 2024
Gerardo
United States of AmericaN/A
Great location. Wonderful staff.
Stayed in March 2024
Reviewed: March 27, 2024
Nancy
United States of AmericaDo not recommend taxi cab. Driver was rude. Swore at us drove stupid.
Breakfast was sooo disappointing. Apple orange some grits n oatmeal packets n breakfast bars. I know. Continental but still rather sad
Stayed in March 2024
Reviewed: March 25, 2024
Christian
United States of AmericaThe room was clean-ish, but we did find the occasional bug, or bug carcass, on the windowsill. It's an old building. Not a big deal, but it was the only downside to the trip.
I enjoyed the room and distance to Frenchman st, however, if you go on the other side of the freeway, it could get a little sketch.
Stayed in March 2024
Reviewed: March 25, 2024
Erin
GermanyI loved the character, the adorable fireplace and dark curtains to allow me to sleep in. I really appreciated that the lobby had fresh brewed coffee. Check-in was easy, checkout was easy. Highly recommend.
Stayed in March 2024
Reviewed: March 22, 2024
Constance
United States of AmericaJust need to ask about the heating/cooling system when you get there - how to adjust it to your comfort level.
Because this was a mansion it was pretty cool. Not like typical hotel rooms. Had a little refrigerator and sink in the common area. Bathroom was new/updated. We had a 4-post king bed - nice! Staff was great and helpful. Location amazing - only 5 blocks from Bourbon Street and 5 more down to all the hub-bub. So it was great to not be right in the French Quarter but so walkable to get to it.
Stayed in March 2024
Reviewed: March 20, 2024
Tui
United States of AmericaThe shower was wacky, changing temps without you touching the dials.
Beautiful property, nice room, comfortable bed, nice pool/hot tub accommodations, good location. Good heating/cooling, and plenty of towels.
Stayed in March 2024
Reviewed: March 17, 2024
Deana
United States of AmericaBeautiful and close to the French Quarter. Very convenient. Beds were super comfortable. Enjoyed the view from the balcony overlooking Esplanade. Certainly recommended!
Stayed in March 2024
Reviewed: March 16, 2024
Ana
United States of AmericaOur stay was exceptional, we were so happy to chose this hotel, it was comfortable, the people at the lobby was nice (they helped with any question about our stay) and there were snacks at the entrance, we enjoyed that the neighborhood was very calm and quiet, but close to a lot of things, we loved the hot tub and used it at nights when we were tired. We talked everyday: what a good decision!
Stayed in March 2024
Reviewed: March 16, 2024
Nikki
United States of AmericaLittle far to walk several times a day from the French quarter. Beds were good but definitely a little old.
Nice room with a newly remodeled bathroom. Beautiful landscaping and loved the historical feel of it.
Stayed in March 2024
Reviewed: March 14, 2024
Kathleen
United States of AmericaThe morning breakfast set up was underwhelming - just a couple of pieces of fruit and a few granola bars. There was a large coffee thermos, but no coffee - just more of the same make-it-yourself packets as in the room. There were some pouches of instant grits, but we didn't see any bowls or utensils. What little there was, was not laid out in a user-friendly fashion.
The room was lovely. The bed was very comfortable,with nice linens. The bathroom was convenient and immaculately clean. There were many small thoughtful details, such as a full length mirror by the door; a small sink in addition to coffee set up and small fridge. The outdoor area was nice and clean. They allow dogs for a reasonable fee. The desk staff was very friendly and helpful.
Stayed in March 2024
Reviewed: March 14, 2024
Melissa
United States of AmericaWe had no problems! It was a great stay!!
We had a great stay at Rathbone Mansions!!! The location was good and we loved staying in the historic hotel! The pool and hot tub were also fun for the kids and the front desk brought out popsicles for the kids, which they loved! Thanks for everything!!! We will be back!
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content