Reviews of Country Inn & Suites by Radisson, Chicago-Hoffman 3 stars
2280 Barrington Road, Hoffman Estates, IL 60169, United States

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Reviewed: 5 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewClean and bang for your buck
We are so pleased that you enjoyed your stay with us. We are pleased that you enjoyed your stay with us. We look forward to seeing you again soon on your next visit!
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewLocation
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThank you so much for your review! We appreciate you as a customer and we are pleased you enjoy staying with us. We look forward to seeing you again soon!
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewBreakfast was good, the bed was comfortable and well-made with plenty of pillows, the wifi was easily accessible and the room was ready upon my arrival.
In the room I stayed in there were questionable stains on the wall next to the mirror in the bathroom, the toilet seat was missing a bolt, the tub had scratches and looked worn-out, the water pressure from the shower head was very low which made showering a bit cumbersome and there were black stains on the carpet in the main room.
Thank you for your review! We are so pleased that you enjoyed your stay with us. Did you point out the room issues to the front desk so they could move your room? We are so sorry. I have maintenance checking your room to correct any issues. We hope to see you soon and we will make sure you get a great room.
Thank you for your review! We are so pleased that you enjoyed your stay with us. Did you point out the room issues to the front desk so they could move your room? We are so sorry. I have maintenance checking your room to correct any issues.… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe service, breakfast availability, room neatness.
The stairwell wasn't clean.
Thank you for your review! We are pleased that you enjoyed your stay with us. We get our stairwells every morning and evening and guests keep putting things on the ground. We apologize for that. We hope to see you again soon on your next visit.
Thank you for your review! We are pleased that you enjoyed your stay with us. We get our stairwells every morning and evening and guests keep putting things on the ground. We apologize for that. We hope to see you again soon on your next vi… Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewthe staff at the front was very helpful both checking and out
Thank you for your review! We are so pleased that you enjoyed your stay with us. We hope to see you again on your next visit to the area.
Reviewed: 28 July 2025 · Stayed in June 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewLocation
Dirty bed, no blankets
We are sorry you did not enjoy your stay with us! Did you report these issues to the front desk so they could correct this right away and make it right.Our goal is that you have a great stay!
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewClose to where I was going.
Pool is dirty. No chairs in room to sit like they removed them🤷♀️ Elevater needs repair badly😩
We are sorry you did not enjoy your stay with us. However, we are very confused about the pool. Their are 4 tables with 4 chairs each and 12 lounge chairs. We actually can't fit anymore out there. The pool was busy but the chemicals are checked every day and at night more chemicals were added. It is crystal clear again in the morning. Most guests love ous having the only outdoor pool in the area. We are sorry you didn't enjoy it.
We are sorry you did not enjoy your stay with us. However, we are very confused about the pool. Their are 4 tables with 4 chairs each and 12 lounge chairs. We actually can't fit anymore out there. The pool was busy but the chemicals are… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 June 2025 · Stayed in May 2025
Verified reviewReviewed: 3 June 2025 · Stayed in April 2025
Verified reviewThe very first room had ants infested…………. The second room was not really clean. I found hair in the bed hair on the counters trash in the bathroom trash can the elevator vibrated really bad when going up smelt like old carpet?
Thank f you for your feedback! We are sorry you did not enjoy your stay with us. Did you point out your issues on the second room to the desk so they could fix it right away. Our elevator just passed inspection last week. I had maintenance and myself check it and it is operating fine and definitely no smell. Maybe a guest had food being brought up at that time. Our goal is that you have a great stay.
Thank f you for your feedback! We are sorry you did not enjoy your stay with us. Did you point out your issues on the second room to the desk so they could fix it right away. Our elevator just passed inspection last week. I had maintenance … Show more
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewWe booked here for a softball tournament in Algonquin about 11 miles away because of the exceptional price. We hit a Home Run staying here! What a nice, clean and comfortable hotel. The staff was super friendly and the morning breakfast was terrific. I could not have asked for a better stay for my daughter and I. Be sure if you get a get a chance to check out the Amerian Bar & Cafe across the road. Absolutely terrific food. Try the mozzarella triangles and their award winning ribs.
Not one single complaint. Our stay was amazing.
Thank you so much for your review! We are so pleased that you enjoyed your stay with us. We hope to see you again on your next visit to Chicago! Our guests certainly enjoy the Assembly Bar & Grill's food. It is voted number 1 in Chicago for their Burgers...
Thank you so much for your review! We are so pleased that you enjoyed your stay with us. We hope to see you again on your next visit to Chicago! Our guests certainly enjoy the Assembly Bar & Grill's food. It is voted number 1 in Chi… Show more
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 22 May 2025 · Stayed in May 2025
Verified reviewthe staff was very friendly, knowledgeable about the area, went above and beyond to ensure it was an excellent stay i cant say enough great about this place
there wasn't anything i didn't like the place was great...id highly recommend it and ill definitely stay again when I'm there
Thank you so much for your kind review! We are pleased that you enjoyed your stay with us. We look forward to seeing you again on your next visit.
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewClose to shopping .
That it charged me $160 more than my two day stay
Thank you for your feedback! We are sorry you had an issue with your stay. However, I have checked and you were only charged for your stay and their was a $50.00 security authorization for the required deposit. The security deposit releases depending on your bank in 3 to 5 business days. Please contact us if you have any questions.
Thank you for your feedback! We are sorry you had an issue with your stay. However, I have checked and you were only charged for your stay and their was a $50.00 security authorization for the required deposit. The security deposit releases… Show more
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewToilet was very uncomfortable
Thank you for your review! We are sorry the toilet was uncomfortable for you. We want you to have a great stay.
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewBreakfast was ok, Front desk guy was nice at check in and other person was nice at check out.
Bed sheets had not been changed from the pervious guest. There was a massive blob of women's hair in one part of the bed, and a shorter hair on the other. Also Fluid Marks throughout. The front desk guy said it was lazyness from housekeeping. They came and replaced them pretty quick after I requested it.
We are sorry you had issues with your room. I am so glad the staff addressed your concerns immediately. Our goal is that you have a great stay with us.
Reviewed: 9 May 2025 · Stayed in May 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewI dint like my overall experience the rooms wasn’t to my liking.
The rooms were not clean. The first room house keeping didn’t clean. The second one was. Okay but still dirty spot I just settle because I couldn’t. Get a refund
Thank you for your review! We are sorry you did not enjoy your stay with us. Did you report any issues to the front desk so they could make it right? We could have moved your room or addressed the issues right away. Our goal is that you have a great stay.
Thank you for your review! We are sorry you did not enjoy your stay with us. Did you report any issues to the front desk so they could make it right? We could have moved your room or addressed the issues right away. Our goal is that you hav… Show more