Reviews of DoubleTree by Hilton Ann Arbor, MI This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
3600 Plymouth Road, Ann Arbor, MI 48105, United States
#29 of 39 hotels in Ann Arbor
Guests' ChoiceReview Score
Based on 257 hotel reviews
7.9Score breakdown
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Cleanliness
8.6
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Comfort
8.7
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Location
8.4
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Facilities
8.2
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Staff
8.5
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Value for money
7.5
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Free Wifi
8.3
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Reviewed: August 23, 2025
Atika
United States20 Reviews2 helpful votes8.0“Good not great”- • Leisure trip
- • Group
- • King Room with Sofa
- • Stayed 2 nights
- • Submitted from a mobile device
Staff not very friendly and understanding
Clean and comfortable
Stayed in August 2025
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Reviewed: June 20, 2025
Hans-georg
Germany10 Reviews7.0Good- • Business trip
- • Solo traveler
- • Queen Room with Two Queen Beds and Accessible Tub - Mobility Access
- • Stayed 5 nights
It is located outside of town, but connected by bus (approx. 40 min to the center)
very friendly staff
Stayed in May 2025
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Reviewed: April 30, 2025
Scott
United States1 review7.0“Well enough. I’d stay there again.”- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
They charged me $3 for a towel that they thought was missing. My wife hung it up to dry in the closet. The heater is SUPER noisy. The toilet ran continuously though I was able to fix it. ( chain on flapper is too long)
Location and nice staff. My wife and daughter loved the pool.
Stayed in April 2025
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Reviewed: March 31, 2025
Richard
United States1 review9.0“A great place to stay. Front desk persons were informative and welcoming.”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds
- • Stayed 1 night
There isn't anything I didn't like.
Great breakfast! The child traveling with us spent three hours swimming in the pool, he indeed loved it. All other aspects of our stay were great as well. We enjoyed it.
Stayed in March 2025
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Reviewed: March 11, 2025
Kristine
United States1 review8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Hearing Access
- • Stayed 1 night
Toilet in room was not clean.
Breakfast was good - glad I prepaid for $12, as the actual cost would have been astounding.
Stayed in March 2025
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Reviewed: February 17, 2025
Charlie
United States5 Reviews8.0“Would come again.”- • Business trip
- • Group
- • Queen Room with Two Queen Beds
- • Stayed 1 night
The customer rep at the front desk could have been more welcoming - like smile at me. It was an hour drive through a snow storm. Given the struggle to get to your property, I would have appreciated a warm welcome.
I liked the area off from the lobby. Made it easy to sit down with my client and work.
Stayed in February 2025
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Reviewed: January 25, 2025
Andrew
United States1 review9.0“Overall, the check in process, room, and breakfast all exceeded expectations.”- • Business trip
- • Solo traveler
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
The refrigerator in my room was too cold, freezing three pops that ended up exploding everywhere. :(
The server woman was a real gem - friendly, attentive - a real service-oriented person! The front desk staff made change for me, and I received a couple texts asking if everything was going well. I was made to feel welcome, and that I could ask for anything.
Stayed in January 2025
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Reviewed: November 21, 2024
Maryam
United States1 review8.0Very Good- • Business trip
- • Solo traveler
- • Queen Room with Two Queen Beds - Hearing Access
- • Stayed 1 night
- • Submitted from a mobile device
My room only had an almost empty tissue box at bathroom!
Stayed in November 2024
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Reviewed: October 9, 2024
Nova
Iraq18 Reviews2 helpful votes8.0“It deserves the rating given in booking site”- • Business trip
- • Solo traveler
- • Queen Room with Two Queen Beds - Hearing Access
- • Stayed 2 nights
- • Submitted from a mobile device
My room was the last in a long corridor. I think it should not be given to seniors. At least a small drinking water inside room for new guest would be highly appropriated .
Location, quietness , bar A met a very gentle respecting GM who was very cooperative.
Stayed in September 2024
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Reviewed: July 1, 2024
Janet
United States39 Reviews5 helpful votes9.0“Great place. We'll definitely be back.”- • Leisure trip
- • Family with young children
- • King Room with Sofa
- • Stayed 2 nights
We were completely satisfied with our stay.
This is a great property not far from the U of M north campus and our family. The staff was helpful, welcoming and efficient. The room was great and backed to a quiet courtyard overlooking the pool, which reopened while we were there and was loads of fun. It was also fairly sound proof, even with thunder outdoors, we were able to sleep very comfortably.
Stayed in June 2024
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Reviewed: June 17, 2024
Catherine
United States2 Reviews7.0“Helpful staff and good location with good parking.”- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
The creaky bathroom door
Location
Stayed in June 2024
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Reviewed: June 3, 2024
Virgorious
United States6 Reviews9.0Wonderful- • Leisure trip
- • Group
- • King Room with Roll-In Shower - Mobility Access
- • Stayed 1 night
There was kids running up and down the halls all night making noise constantly. It was very annoying and staff did not seem to care or address the problem. Also no smart television to access streaming services this should be mandatory
Room and hotel was beautiful and easily accessible
Stayed in June 2024
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Reviewed: May 30, 2024
Richard
United States1 review9.0Wonderful- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
EXcellent stay!
Stayed in May 2024
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Reviewed: April 1, 2024
Michelle
United States8 Reviews9.0“Fine- we would stay there again, surely.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Hearing Access
- • Stayed 2 nights
It was fine. We were there to see the University of Michigan, so it was a bit of a drive to get back and forth, but that was fine. Just not ideal.
Hotel was busy and had an Avis/Budget car rental office which I didn't know about before ,but was fantastic. We were able to do car rental things there, instead of having to drive to the Detroit airport.
Stayed in March 2024
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Reviewed: March 25, 2024
Natasha
Canada16 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
My room was not cleaned properly before our arrival, some stains on the walls that should be looked into, found a random travel mug underneath the desk, room and bathroom is a little bit too small (room 215)
Great location, nicely updated hotel, my room had some cleanliness issues but I worked around it.
Stayed in March 2024
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Reviewed: March 21, 2024
Davis
United States3 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Good location, good value for amount we paid!
Stayed in March 2024
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Reviewed: March 9, 2024
Philip
United States82 Reviews13 helpful votes9.0“Very good quality accommodations with very nice staff.”- • Leisure trip
- • Solo traveler
- • King Room - Hearing Access
- • Stayed 3 nights
The hallways, etc. probably could get spruced up, though the rooms are good.
Location is fine in that it has enough parking, close to fast food, etc.
Stayed in February 2024
-
Reviewed: March 8, 2024
Alice
United States1 review9.0“my husband has doctor appointments at the u of m at 8 am so we came up a day early to make sure we a”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
n/a
Stayed in March 2024
-
Reviewed: February 24, 2024
Chenell
United States1 review7.0Good- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
My room door was a little ghetto ..had to push really hard to get it to open
Stayed in January 2024
-
Reviewed: January 14, 2024
Jessica
United States1 review7.0“It was fine, clean room but horrible bed.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
The bed was the worst bed I’ve ever slept on. Felt like I was sleeping on bricks. Neither my partner or I slept well at all.
Clean room
Stayed in January 2024
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Reviewed: January 8, 2024
Wei
Singapore1 review8.0“Great stay at Doubletree Ann by Hilton at Ann Arbor!”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing in particular
Staff is friendly and helpful. Cookies were so yummy!
Stayed in December 2023
-
Reviewed: December 3, 2023
Roberta
United States19 Reviews7.0“Good”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Bathroom was a bit small and my room door was slightly open when I came in. I asked my ex husband to do a walk in first before I came in to the room
We waited a while somebody come to desk to do our check in.
Stayed in December 2023
-
Reviewed: November 30, 2023
Goldstein
United States1 review8.0Very Good- • Leisure trip
- • Couple
- • King Room
- • Stayed 4 nights
- • Submitted from a mobile device
Breakfast was standard lackluster hotel fare. Housekeeping doesn't check in-shower dispensers, have to notify front desk. Otherwise plenty of toiletries.
Room fine, bathroom small but adequate. Bed comfortable, location easy to access. Staff friendly. Had to move rooms because of heating issues and they comped us a breakfast .
Stayed in November 2023
-
Reviewed: October 16, 2023
Helen
United States49 Reviews5 helpful votes7.0“Staff rah rooms blah bed was comfy and la te da”- • Leisure trip
- • Couple
- • King Room with Sofa Bed - Hearing Accessible
- • Stayed 3 nights
- • Submitted from a mobile device
Rooms are old and just ok
Staff is great loved hair stylist front desk and bar staff.., rooms are fair!
Stayed in October 2023
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