No complaints

Everything

Stayed in December 2023

I would have liked a lighted 10x mirror so it would be easier to apply my makeup. Also other upscale hotel have more amenities in the bathroom (mouthwash, shower cap etc)

It was spotless. The bed and pillows were so comfortable. I loved the whole ambience of the hotel

Stayed in November 2023

No breakfast included

Very clean and modern

Stayed in November 2023

Refrigerator did not work. Not a big issue as staff was able to bring ice to room.

suite on 4th floor is nice size with balcony.

Stayed in November 2023

Lovely site and welcoming staff

Stayed in November 2023

Empty

Clean and new

Stayed in November 2023

I wish I could have stayed longer

Staff amazing

Stayed in August 2023

Nothing.

Beautiful hotel, location near everything, great bar and cafe, very best time. Will be back!

Stayed in November 2023

Nothing as such.

Loved everything; the location, staff, safety, and cleanliness.

Stayed in November 2023

Aesthetic artwork café

Stayed in October 2023

My only complaints was the smell in the elevators,the shower leaked everywhere from the tub/shower combo due to a design flaw and the valet. While the customer service of valet was excellent, I’m not sure what was going on sometimes with them retrieving my vehicle. Our second night valet took so long we were late to our dinner reservation which resulted in a big mess with the restaurant but nonetheless the valet staff were still great.

The property was super clean. High end luxury feels. I loved the dim lighting. For a second my partner thought we were in a 50 shades of grey hotel lol. The staff was super attentive to our needs and went the extra mile. Any complaints we may have had were addressed immediately. The property boasted a number of great amenities to enjoy.Which were great for times where we didn’t want to leave the property but still wanted to get out of our room. We loved how the cinema allows you to connect your phone for a more personal experience. Everything was great!!!!

Stayed in November 2023

Location and comfort

Stayed in November 2023

I disliked the towels, they were rough. I also disliked that they didn't tell me that we had to request for the room to be made up, which is fine but we weren't informed and had to ask. A tea kettle would be amazing in the room. The Nespresso machine was fine, but when getting hot water for tea it still had coffee grounds in it.

Beds were very comfortable, the bathroom was nice, the size of the room was amazing (it was huge!). I also loved the closet space and drawers. The fridge was interesting and unique. The color scheme was beautiful and the spaces around the hotel were beautiful.

Stayed in October 2023

No water cooker. The place above the refrigerator is designed for a tea and coffee bar, so it was strange there was none.

Beautiful hotel, friendly staff and a big bathroom with a shower.

Stayed in October 2023

The customer service is just great, and the rooms are super comfortable. This may be random but my wife likes the beds and pillows so much, she’s been wondering what turtle of pillows they use.

Stayed in October 2023

Clean, Euro style

Stayed in October 2023

The check-in and check out process. It was a bit challenging upon check-in, but I would like to explain what is being charged, and I did get that later in the check-in process. When you check out, the system seems as if they want to run the card again, and in my experience, you just close the bill out, so what was pending now becomes an official charge. Also, offering breakfast would be great. They had some delicious pastries and pressed juice but would have liked the option of pancakes, waffles, eggs, and bacon to eat in my room before checkout and enjoy the balcony a bit more.

What I like was the patience of the staff. They were friendly and easy to speak with. Overall, I've enjoyed my stay and it was a great birthday celebration. They surprised me with a bottle of champagne, and I thought that was a nice gesture for me to celebrate. The dinner was delicious! And the glass of wine I had with my dinner.

Stayed in October 2023

Still new. A few glitches and they are still getting the restaurant going. Overall very nice experience. Thank you.

The staff was so friendly and really showed great customer service.

Stayed in October 2023

I did not like that there wasn't a bathtub in my room kind of was looking forward to that part lol but definitely wasn't a deal breaker I will be booking again!!

The location is beautiful and the staff were exceptional! I loved the cinema room!!

Stayed in October 2023

Not applicable

Decor, customer service, and location!! Amazing.

Stayed in October 2023

A bit pricey. Does not offer breakfast. They only serve complimentary coffee in the morning.

A very good looking hotel, clean and brand new. The paintings by the hall way gives aesthetic pleasure. The restaurant offers wine tasting when we were there.

Stayed in August 2023

beds were great!

Stayed in October 2023

I had absolutely no dislikes! It was amazing!!

Everything!!!

Stayed in August 2023

$40 valet parking

Cleanliness of the property

Stayed in August 2023

There weren’t full breakfast services available.

Clean and classy

Stayed in October 2023