Reviews of DoubleTree by Hilton Appleton, WI 4 stars
150 South Nicolet Road, Appleton, WI 54914, United States

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewthe bed was to firm
Thank you for sharing your feedback with us. We're glad you had an overall positive stay, and we truly appreciate the 8 out of 10 rating. We understand that mattress comfort can vary from guest to guest, and we're sorry to hear that the bed felt too firm for your liking. Your comfort is very important to us, and we value your input as we continually look for ways to improve the guest experience. We hope to have the opportunity to welcome you back to the DoubleTree by Hilton Appleton for an even more comfortable stay.
Thank you for sharing your feedback with us. We're glad you had an overall positive stay, and we truly appreciate the 8 out of 10 rating. We understand that mattress comfort can vary from guest to guest, and we're sorry to hear that… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewWe missed breakfast as we thought it was until 10am but the lady in the breakfast area Tiffany was so lovely and gave us a pack to take away with coffee toast, yoghurt and fruit to take away she was so accommodating, pleasant and so friendly. Ted who drove the shuttle bus to the airport was so fabulous, again so courteous and helpful The bar man had so much charisma he was so chatty I do forget his name, as we kept on calling him Steve but it wasn't Steve, it was a pleasure to sit in his company. All excelled customer service. please relay our thanks to the staff.
Not applicable
Thank you so much for your kind words and for taking the time to share your experience with us at DoubleTree by Hilton Appleton! We're delighted to hear that Tiffany, Ted, and our charismatic bartender (even if he’s *not* Steve!) helped make your stay so memorable. It’s always wonderful to know when our team members go above and beyond—Tiffany’s thoughtful gesture with the takeaway breakfast and Ted’s friendly shuttle service truly reflect the hospitality we strive for. We’ll be sure to pass along your warm thanks to each of them. Your feedback means a lot, and we hope to welcome you back again soon for another great visit—hopefully with time to enjoy a full breakfast next time!
Thank you so much for your kind words and for taking the time to share your experience with us at DoubleTree by Hilton Appleton! We're delighted to hear that Tiffany, Ted, and our charismatic bartender (even if he’s *not* Steve!) helped… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewI was not able to enjoy the breakfast services
Do wish there would have been a closet near door entry to hang up clothes/coasts.
Thank you for taking the time to share your feedback. We're glad you chose the DoubleTree by Hilton Appleton, though we're sorry to hear you didn’t get a chance to enjoy our breakfast offerings—we hope you'll be able to next time, as it's something many of our guests enjoy. We also appreciate your note about the closet placement. Your insight helps us better understand how we can improve the overall guest experience, especially when it comes to layout and convenience. We truly value your input and hope to welcome you back again soon for a more complete stay.
Thank you for taking the time to share your feedback. We're glad you chose the DoubleTree by Hilton Appleton, though we're sorry to hear you didn’t get a chance to enjoy our breakfast offerings—we hope you'll be able to next tim… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewIt was a Packer game weekend, and the bar and restaurant were closed at 10:30. The bartender actually said she didn't want to deal with the after game crowed so she closed the bar and restaurant an hour and a half early. She was very rude about it and actually asked people to get to go drinks so she could close up and go home. Kind of put a damper on the whole evening
Thank you for sharing your experience with us. While we’re glad you chose to stay at the DoubleTree by Hilton Appleton during such an exciting weekend, we’re truly sorry to hear about your experience with the bar and restaurant service. That’s certainly not the kind of hospitality we aim to provide. We understand how disappointing it must have been, especially on a Packers game weekend when guests are looking to unwind and enjoy the evening. Your comments are being taken seriously, and we appreciate you bringing this to our attention so we can continue to improve how we serve our guests during high-traffic events. We hope to have the chance to welcome you back in the future and provide the warm, welcoming experience we're known for.
Thank you for sharing your experience with us. While we’re glad you chose to stay at the DoubleTree by Hilton Appleton during such an exciting weekend, we’re truly sorry to hear about your experience with the bar and restaurant service. Tha… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in July 2025
Verified reviewThe rooms appeared nice, it was definitely a modern styled hotel and the beds were very comfy.
The shower head had a misdirected nozzle which sprayed directly out the door. There appeared to be mold in between the two shower doors, and the air conditioner filter doesn’t appear to have been cleaned in who knows how long. My partner has a very bad reaction to mold, she hasn’t had any issues in nearly 3 years since we moved from a moldy rental, we stayed one night and she broke out immediately the next day, it didn’t clear up fully for a week. I believe the mold from at least the shower was getting recirculated and stuck in the vents of the air conditioner causing this. They were also out of their “famous” cookies.
Thank you for sharing such detailed feedback with us. We're genuinely sorry to hear about the maintenance issues you encountered during your stay. While we're happy to know you appreciated the modern style of the hotel and found the beds comfortable, it's clear that other aspects of your experience fell short—and that’s not the impression we ever want to leave. The concerns you raised about the shower, mold, and air conditioning filter are serious and certainly not reflective of the standards we aim to uphold at DoubleTree by Hilton Appleton. Your partner’s reaction sounds distressing, and we truly regret that your visit had such a lasting impact. We’ve shared your comments with our team to ensure a thorough review and to address any maintenance or cleanliness concerns immediately. We also understand the disappointment of missing out on our signature cookies—we know how much guests look forward to that special touch, and we're sorry they weren’t available during your stay. Thank you again for bringing these matters to our attention. Feedback like yours is incredibly important as we continuously work to improve the guest experience.
Thank you for sharing such detailed feedback with us. We're genuinely sorry to hear about the maintenance issues you encountered during your stay. While we're happy to know you appreciated the modern style of the hotel and found the… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewThe location was great. My check in was a little frustrating but no fault of the clerk. The bathroom was dirty. Tile was disgusting. The hot tub wasn't working which was one of the reasons I decided to stay with you so that was very very frustrating.
The communication that the hot tub was not working
Thank you for sharing your experience with us. We're so glad to hear that you enjoyed our convenient location, but we’re truly sorry to learn about the frustrations you encountered during your stay. We understand how disappointing it must have been to find the bathroom not up to standard and the hot tub out of service—especially when it was a key factor in choosing our hotel. Your feedback is incredibly valuable, and we appreciate you pointing out these concerns. We’re always working to maintain a comfortable and well-communicated environment, and we’ll be sure to address the cleanliness issue with our housekeeping team. We genuinely hope to have the opportunity to welcome you back and provide a much smoother and more enjoyable experience next time.
Thank you for sharing your experience with us. We're so glad to hear that you enjoyed our convenient location, but we’re truly sorry to learn about the frustrations you encountered during your stay. We understand how disappointing it mu… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewI wish the breakfast buffet had more/ different options each day.
Thank you for your feedback, and for taking the time to share your thoughts with us. We're glad you enjoyed your stay at the DoubleTree by Hilton Appleton, and we really appreciate your note about the breakfast buffet. We understand how a bit more variety can make mornings feel even better, especially during longer stays. Your input is valuable, and we’ll be sure to pass it along to our team as we look at ways to enhance the dining experience. Thanks again for staying with us—we hope to welcome you back soon!
Thank you for your feedback, and for taking the time to share your thoughts with us. We're glad you enjoyed your stay at the DoubleTree by Hilton Appleton, and we really appreciate your note about the breakfast buffet. We understand ho… Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewBreakfast was good!
We’re so glad to hear you enjoyed breakfast—thank you for sharing that! It’s always great to know our guests are starting their day off right here at the DoubleTree by Hilton Appleton. We appreciate your kind words and hope to welcome you back again soon for another great stay (and another good breakfast)!
We’re so glad to hear you enjoyed breakfast—thank you for sharing that! It’s always great to know our guests are starting their day off right here at the DoubleTree by Hilton Appleton. We appreciate your kind words and hope to welcome you b… Show more
Reviewed: 10 July 2025 · Stayed in June 2025
Verified reviewThe atmosphere and ambience of the front counter and staff
Only one elevator
Thank you for your feedback and for highlighting the welcoming atmosphere and friendly service from our front desk team—it’s wonderful to know that left a positive impression during your stay! We do understand that having just one elevator can be less convenient, and we appreciate you sharing that perspective. Your input helps us continue looking for ways to enhance the overall guest experience. We’re grateful you chose the DoubleTree by Hilton Appleton and hope to have the opportunity to welcome you back again soon!
Thank you for your feedback and for highlighting the welcoming atmosphere and friendly service from our front desk team—it’s wonderful to know that left a positive impression during your stay! We do understand that having just one elevator… Show more
Reviewed: 7 July 2025 · Stayed in June 2025
Verified reviewAlex who greeted me at the desk at midnight was so nice. The Doubletree cookie was delicious! The bed was the most comfortable bed I've ever slept in, and the pillows were exceptional!
Thank you so much for sharing your wonderful experience, and especially for the kind words about Alex—we’re lucky to have such a warm and welcoming team member at the front desk! We're also thrilled to hear that you enjoyed our signature DoubleTree cookie and found the bed and pillows to be exceptionally comfortable. It’s always our goal to provide a restful and welcoming stay, and your feedback truly means a lot. We hope to welcome you back to the DoubleTree by Hilton Appleton for another cozy and delicious visit soon!
Thank you so much for sharing your wonderful experience, and especially for the kind words about Alex—we’re lucky to have such a warm and welcoming team member at the front desk! We're also thrilled to hear that you enjoyed our signatur… Show more
Reviewed: 24 June 2025 · Stayed in May 2025
Verified reviewReviewed: 2 June 2025 · Stayed in May 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewHot tub was hot.
Room was incredibly damp/humid. No free breakfast even though the booking.com listing advertised free breakfast.
Thank you for your recent stay with us at the DoubleTree by Hilton Appleton, and for sharing both the positives and areas where your experience fell short. I'm glad to hear you enjoyed the hot tub—it's always great when guests can take some time to relax! However, I’m sorry to learn about the humidity in your room. That’s certainly not the level of comfort we aim to provide, and your feedback will be shared with our maintenance team to make sure any necessary checks are done. Regarding the breakfast misunderstanding, I understand how frustrating it can be to expect something as advertised and then be surprised at check-in. We strive to keep all third-party listings accurate, but discrepancies can occasionally occur. We’ll review the listing you mentioned to ensure it aligns with our current offerings. Your comments help us identify where we can do better, and we truly appreciate you taking the time to share them. We hope to have the opportunity to welcome you back and provide a more seamless stay next time.
Thank you for your recent stay with us at the DoubleTree by Hilton Appleton, and for sharing both the positives and areas where your experience fell short. I'm glad to hear you enjoyed the hot tub—it's always great when guests can … Show more
Reviewed: 9 May 2025 · Stayed in April 2025
Verified reviewReviewed: 26 April 2025 · Stayed in April 2025
Verified reviewThe rate we received for the NFL draft was beyond great! Room was recently updated, clean and comfortable. Warm cookie upon arrival was delicious. Only issue was that we were offered an upgrade from Booking.com to receive breakfast at discounted rate but hotel would not honor.
Offer from Booking.com for a discounted breakfast price was not honored.
Thank you for taking the time to share your experience with us! We’re thrilled to hear you enjoyed your clean, recently updated room and that you had a warm DoubleTree cookie to kick off your stay — it's always a guest favorite. We’re also so glad you found the NFL Draft rate to be a great value. We do apologize for the confusion and disappointment regarding the discounted breakfast offer through Booking.com. We understand how frustrating that must have been, and we appreciate you bringing it to our attention. Your feedback helps us improve communication for a smoother experience in the future. Thank you again for staying with us at DoubleTree by Hilton Appleton — we hope to welcome you back soon!
Thank you for taking the time to share your experience with us! We’re thrilled to hear you enjoyed your clean, recently updated room and that you had a warm DoubleTree cookie to kick off your stay — it's always a guest favorite. We’re a… Show more
Reviewed: 25 April 2025 · Stayed in April 2025
Verified reviewProperty was great, good location and liked the layout, especially restaurant area. Breakfast/restaurant staff attentive and very nice.
Front desk staff was lacking, both arriving and leaving, not engaging, little effort. Supplies in room were at minimum level, leaving it to guest to have to ask for everything.
Thank you for sharing your experience with us! We're so glad to hear you enjoyed the property’s layout, convenient location, and especially the warm service from our breakfast and restaurant team — they’ll be thrilled to hear your kind words. We’re sorry to hear that the front desk service and in-room supplies didn’t meet expectations. Your feedback is truly valuable and will be shared with our team to ensure a more seamless and welcoming experience for all guests. Thank you again for choosing DoubleTree by Hilton Appleton — we hope to have the chance to welcome you back for an even better stay!
Thank you for sharing your experience with us! We're so glad to hear you enjoyed the property’s layout, convenient location, and especially the warm service from our breakfast and restaurant team — they’ll be thrilled to hear your kind … Show more
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewVery clean and super quiet
Mattress pad was lumpy. No continental breakfast
Thank you so much for taking the time to share your feedback with us! We’re thrilled to hear that you found your room very clean and enjoyed the quiet atmosphere—those are both things we take great pride in at the DoubleTree by Hilton Appleton. I’m sorry to hear about the lumpy mattress pad—that’s definitely not the restful sleep experience we want for our guests. If you have a moment, we’d love to know which room you were in so we can have our team look into it and ensure everything is up to standard for future stays. Also, we understand that the absence of a continental breakfast might have been a letdown. While we don’t offer a complimentary breakfast, we do have on-site dining options that many guests enjoy. That said, your feedback helps us better understand what’s most important to travelers like you. We hope to welcome you back again soon and would love the opportunity to make your next visit even more comfortable!
Thank you so much for taking the time to share your feedback with us! We’re thrilled to hear that you found your room very clean and enjoyed the quiet atmosphere—those are both things we take great pride in at the DoubleTree by Hilton Apple… Show more
Reviewed: 22 April 2025 · Stayed in March 2025
Verified reviewReviewed: 18 April 2025 · Stayed in April 2025
Verified review