Reviews of Holiday Inn Battle Creek by IHG 3 stars
12812 Harper Villiage Drive, Battle Creek, MI 49014, United States

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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewNot a single thing
Everything was awful
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve th… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewThe room was a very nice room. Looked very elegant and very spacious.The bed was very comfortable.
The hot tub jets did not work. The fireplace did not light up or anything. The cable was very spotty.
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve th… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewThe stuff was nice
Room supposed to came with the fireplace. It did not work. They had to come in replace a fire detective. The elevator stopped working after a rainy storm water all in the hotel lobby. Rroms was booked kids out in the hallway playing All Night. So we could not change rooms
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn BATTLE CREEK. I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at 2699790500 or joey.lewis@amerilodgegroup.com.
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn BATTLE CREEK. I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to… Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewLocation,staff was nice,cleanliness
Room ceiling was cracked and stained from water damage. The beds were too small for two taller people . Price for the room was too high, didn’t include breakfast
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve th… Show more
Reviewed: 14 June 2025 · Stayed in May 2025
Verified reviewReviewed: 13 June 2025 · Stayed in June 2025
Verified reviewLocation; convenience; mashed potatoes;accommodating
Hot water; cleanliness of floors; microwave in room; reading lamp at table; one elevator was “jerky”;
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve th… Show more
Reviewed: 6 June 2025 · Stayed in May 2025
Verified reviewReviewed: 5 June 2025 · Stayed in June 2025
Verified reviewThe kids enjoyed the pool, teenagers enjoyed the gym, and I enjoyed the spacious and comfortable room!
The only downside was hearing the teenagers complain that they couldn’t get their PlayStation to connect to the wifi.. went to Meijer next door and bought a LAN cable, and even that wouldn’t connect it to the internet.
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve th… Show more
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewcleanliness
Thank you for the positive review.
Reviewed: 6 May 2025 · Stayed in April 2025
Verified reviewPhone button for front desk not working.,,constant busy signal.
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve th… Show more
Reviewed: 2 May 2025 · Stayed in May 2025
Verified reviewDid not get breakfast.
60 watt lightbulbs in the bathroom. Can't see. I was told that was IHG's standard. That is awful. Towel rack was in the shower itself.
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the… Show more
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewNothing it was very disappointing.
The pool was closed The longe was closed No breakfast was available even though paid extra for it
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve th… Show more
Reviewed: 19 April 2025 · Stayed in March 2025
Verified reviewReviewed: 18 April 2025 · Stayed in April 2025
Verified reviewReviewed: 13 April 2025 · Stayed in March 2025
Verified reviewConvenient location
Cleanliness, carpet in multiple areas were ripped/coming apart. Dated. No breakfast. No value.
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve th… Show more
Reviewed: 7 April 2025 · Stayed in April 2025
Verified reviewLady bugs and shower broke! But staff was good
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve th… Show more
Reviewed: 7 April 2025 · Stayed in April 2025
Verified reviewReviewed: 31 March 2025 · Stayed in March 2025
Verified reviewGood location. convenient and easy to get to.
Bathroom was a little dirty feeling. Carpet had stains in room.
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve th… Show more
Reviewed: 24 March 2025 · Stayed in March 2025
Verified reviewReviewed: 24 March 2025 · Stayed in March 2025
Verified reviewReviewed: 23 March 2025 · Stayed in March 2025
Verified reviewReviewed: 16 March 2025 · Stayed in March 2025
Verified review