Reviews of Holiday Inn Express and Suites Pittsburgh West Mifflin by IHG 3 stars
3122 Lebanon Church Road, West Mifflin, PA 15122, United States
Loading
Guests also reviewed these properties:
Milazzo, Italy
Mullingar, Ireland
Rethymno Town, Greece
Schmallenberg, Germany
Villavicencio, Colombia
Sutomore, Montenegro
Florianópolis, Brazil
Pringle Bay, South Africa
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 1 September 2025 · Stayed in July 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewGreat place to stay
No problems
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewFront desk clerk was great.
The room was not the cleanest. Hair on washcloth, bathroom fan and nightstand lamp were dirty
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe room was modern and very clean. The Internet was easy to access. The staff was friendly, professional and able to answer all my questions.
It would be nice if the TV had apps... YouTube or any others. In lieu of apps it would have been nice to have access to a TV guide. As it was we had to surf through all the channels to find something we were interested in.
Reviewed: 25 August 2025 · Stayed in July 2025
Verified reviewThe lower basement floor room had a funny moldy smell. Our companions had a cockroach in their room on an upper floor.
The smell
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewThe staff lady at the front desk was absolutely amazing!!! She needs a raise! You could tell she really cared about her job and the people she welcomed in, I didn't get her name, I was just exhausted and literally was running away from home for a night of uninterrupted sleep....but she had amazing tattoos
The stay was too short! Lol
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe room was clean. The bed was comfortable and the breakfast was good.
They’re was a strange smell. And several people smoking in front of building.
Reviewed: 13 August 2025 · Stayed in May 2025
Verified reviewBetter than most hotels in the area
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewComfort, service, breakfast variety
Nothing
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewWhen asked for extra blankets they gave 2 and it was the big ones . Other hotels get you small ones
The ice machine on the 4th floor was broken but the one on the main floor worked fine. No big deal.
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewchange button display in elevator. Very confusing to access lobby.
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewComfortable and clean
Na
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewThank you so much for your kind words! We're thrilled to hear you had a very good stay with us. It was a pleasure having you, and we hope to welcome you back again soon for another great experience!
Reviewed: 22 July 2025 · Stayed in April 2025
Verified reviewSize of the room was good.
Towels were not changed after previous guests. There were hairs in it and toothpaste stains. Disgusting
Thank you for sharing your feedback. We're glad to hear you found the room size to your liking, but we're truly sorry to learn about the condition of the towels. This falls far below our standards of cleanliness, and we sincerely apologize for the oversight. Your comments have been shared with our housekeeping team for immediate review and correction. Please rest assured this is not the experience we aim to provide, and we’re taking steps to ensure it doesn’t happen again. We appreciate you bringing this to our attention and hope to have the opportunity to welcome you back for a much-improved stay.
Thank you for sharing your feedback. We're glad to hear you found the room size to your liking, but we're truly sorry to learn about the condition of the towels. This falls far below our standards of cleanliness, and we sincerely ap… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewGreat staff and welcoming lobby
Location was interesting but it was close to our event and it was was fine.
Thank you for taking the time to share your feedback! We're so glad to hear you enjoyed our welcoming staff and lobby — we take pride in creating a friendly atmosphere for our guests. While the location may not have been perfect, we’re happy it worked out well for your event. We hope to welcome you back the next time you're in the area!
Thank you for taking the time to share your feedback! We're so glad to hear you enjoyed our welcoming staff and lobby — we take pride in creating a friendly atmosphere for our guests. While the location may not have been perfect, we’re … Show more
Reviewed: 13 July 2025 · Stayed in June 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified review