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Reviews of Holiday Inn Express and Suites Stroudsburg-Poconos by IHG 3 stars

1863 West Main Street, Stroudsburg, PA 18360, United States

#6 of 8 hotels in Stroudsburg

Guests' Choice

Review score

Based on 377 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    8.4

  • Facilities

    8.3

  • Staff

    8.9

  • Value for money

    8.2

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 21 August 2025

    9.0
    Nice room.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Our room was not ready on time. I needed to change for an event and had to change in a conference room. I had called in the morning to confirm a room would be available and it was not.

    Free breakfast. Good sized room with sofa. Nice shower. Indoor pool if that's your thing.

    Stayed in August 2025

  • Reviewed: 17 August 2025

    7.0
    I enjoyed my stay. 7 out of 10
    • Business trip
    • Couple
    • King Suite
    • Stayed 3 nights
    • Submitted via mobile

    Wifi was too weak

    Staff was great, bed was very comfortable and clean, breakfasts were good

    Stayed in August 2025

  • Reviewed: 3 August 2025

    7.0
    Love Staying Here!
    • Leisure trip
    • Solo traveller
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Staff was really nice, and had great customer service.

    Stayed in June 2025

  • Reviewed: 29 July 2025

    7.0
    Good but noisy
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately we got placed on the second floor, which would not have bad but the people on the floor above us walked the floors all night it seemed. Someone jumped and felt like the ceiling was gonna come down. Scared us right out of bed. Definitely will be more selective when we stay again

    They property is great. We loved the room super relaxing.

    Stayed in July 2025

  • Reviewed: 28 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Only the parking nt enough parking.

    It was a great place ,staff very niceand clean hotel

    Stayed in July 2025

  • Reviewed: 27 July 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Area around hotel kinda sketchy.

    Enjoyed coffee availability, staff

    Stayed in July 2025

  • Reviewed: 14 July 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    Trouble with the Tv

    It was clean

    Stayed in June 2025

  • Reviewed: 13 July 2025

    8.0
    I love holiday inn it is one my favorite hotel
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The breakfast be cuz it didn’t had fruit or waffles

    The cleaning and the room Was beautiful

    Stayed in July 2025

  • Reviewed: 7 July 2025

    7.0
    Everything is fine.
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    There was no concierge for 10 minutes

    Everything was great.

    Stayed in July 2025

  • Reviewed: 1 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast. Not a lot of choice. Bakeries not very good. Pancakes machine not working.

    Staff welcoming. Swimming pool. Good bedding. Clean.

    Stayed in July 2025

  • Reviewed: 26 June 2025

    9.0
    Short but excellent thank you.
    • Leisure trip
    • Solo traveller
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was good plenty of selection .

    Stayed in June 2025

  • Reviewed: 24 June 2025

    8.0
    Great convenient location with friendly staff
    • Business trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 2 nights

    It was fine, nothing we didn't like

    Greeted by very friendly reception staff. Room size was great convenient free parking Breakfast was satisfactory, nothing fancy but served by lovely friendly staff

    Stayed in June 2025

  • Reviewed: 9 June 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Surface clean but smelled like they used an old mop to clean the bathroom floor.

    Large room. Breakfast had a lot of variety and was decent.

    Stayed in June 2025

  • Reviewed: 7 June 2025

    9.0
    Nice, clean, comfortable hotel. Convenient to places we wanted to visit.
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 2 nights

    Hot foods at breakfast (eggs, sausage, gravy) were not very hot.

    Room was updated, comfortable and clean. Pool was nice. Good selection of items for breakfast.

    Stayed in June 2025

  • Reviewed: 26 May 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The pool was good

    Stayed in May 2025

  • Reviewed: 23 April 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was great, lots of choices. The hostess was amazing.

    Stayed in March 2025

  • Reviewed: 21 April 2025

    9.0
    Comfortable with great amenities
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights

    My only critique of the bathroom is that the shower tiles looked old or like they needed a scrub. The front desk staff was not the most responsive to phone calls from in the room. However, they did answer my questions when I was able to reach them.

    The room I got was a king-size bed with a couch and additional sink. It was spacious, clean, and exactly as advertised. The bathroom was clean and functional. The TV had a wide selection of cable channels. The microwave and refrigerator worked. The A/C worked, though it was a little loud. The room had plenty of lights and outlets. Very satisfied with my room. Breakfast was standard in terms of flavor, but the variety was great. There were multiple proteins, carbs, some fruit, and drinks. I personally love hotel breakfast, and this one was super convenient. The breakfast staff were also pleasant, and they constantly refilled food. This is just information, not a critique: I called prior to my arrival, so I knew that the chances of checking in early were slim due to the hotel's busyness that day on a holiday weekend. I arrived around 2 pm, and I was unable to check in early as expected. However, when I returned about an hour later, I checked in at 3 pm (which is the advertised time for check-in) with no issue. I recommend calling ahead if you plan to arrive early to set your expectations. On the morning of my checkout, I asked the front desk staff about checking out an hour late, and my request was granted with no issue. This was a huge plus and allowed me more time to relax with my company before returning home.

    Stayed in April 2025

  • Reviewed: 17 March 2025

    7.0
    Cheap hotel worth of money,close to Poconos Mountain
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Close to Poconos mountain

    Stayed in February 2025

  • Reviewed: 18 February 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    No hot water in the evening

    Front desk agent at check in was extremely friendly she remembered me and my fiance

    Stayed in February 2025

  • Reviewed: 17 February 2025

    7.0
    The stay was enjoyable
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The pool looked like maintenance was needed. And the temperature could have been warmer. Offer a jacuzzi

    The breakfast buffet was awesome.

    Stayed in February 2025

  • Reviewed: 16 February 2025

    8.0
    I loved it! Overall it was great!
    • Leisure trip
    • People with friends
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    This isn’t specifically on the property but the people above me has kids running ALL DAY. Like non stop back and forth. My boyfriend was sick and trying to rest and couldn’t because of this.

    From the second I came in the staff was nice! Everything was so clean and comfortable and I had plenty of space for my stay which was great!

    Stayed in February 2025

  • Reviewed: 10 February 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    If the gym was larger with cleaning supplies and more activities it would have been a better experience.

    Stayed in February 2025

  • Reviewed: 8 February 2025

    8.0
    Great value, comfortable and clean.
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Breakfast could've been better. Was excited they had hot food but wasn't the greatest. But they had lots of choices and it was included with stay. Also please bring back the hot tub for the adults!

    Comfortable, clean, friendly staff, indoor pool. Great place to stay with a family.

    Stayed in February 2025

  • Reviewed: 1 February 2025

    9.0
    Excellent experience!
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Pool closed too early 😅 We were hoping for later than 10 pm.

    Great service! The staff were pleasant, professional, kind, caring and understanding. Asma, the breakfast lady was so great, accommodating and very helpful to my family. She’s awesome. The room was clean as well as the hotel. There’s lots of parking and there was no fee for that. The evening lady receptionist could have been more nicer but overall experience was great.

    Stayed in January 2025

Showing 1 – 25

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