Reviews of Holiday Inn Express Boone, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
1943 Blowing Rock Road, Highway 321 South , Boone, NC 28607, United States of America
#15 of 32 hotels in Boone
Guests' ChoiceReview Score
Based on 448 hotel reviews
8.0Score breakdown
-
Cleanliness
8.4
-
Comfort
8.4
-
Location
9.1
-
Facilities
8.0
-
Staff
8.9
-
Value for money
7.8
-
Free WiFi
7.7
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content-
Reviewed: May 17, 2024
Loftis
United States of America2 Reviews7.0“We had reservations and an comfirmation #. They couldn't find it and sent us to another Holiday Inn”- • Leisure trip
- • Couple
- • Standard King Room with Mobility Accessible Roll-In Shower
- • Stayed 1 night
Eggs had no taste
I thought it was average.... not hot enough.
Stayed in May 2024
-
Reviewed: May 14, 2024
Judy
United States of America1 review7.0“Had all I needed at a very goid price.”- • Leisure trip
- • Solo traveler
- • Standard King Room with Mobility Accessible Roll-In Shower
- • Stayed 1 night
- • Submitted from a mobile device
Room was dark and lighting was not suffucient, could hardly read by the lights.
Location, nice big room, decent cable TV, very comfortable bed, quiet. Frig and micro, very convenient
Stayed in May 2024
-
Reviewed: May 11, 2024
Tim
United States of America1 review7.0“Overall I was satisfied with our stay. Clean room and breakfast was great.”- • Leisure trip
- • Couple
- • Standard King Room with Mobility Accessible Roll-In Shower
- • Stayed 1 night
- • Submitted from a mobile device
I booked the handicap room as I had just have knee replacement surgery. Shower was a walk in shower. As I stepped out of shower on to the floor I almost slipped and fell. Had it not been for the rails at the toilet I would have fallen. The floors are too slippery when they are wet. Floor needs to be redone to help future guest.
Property was clean and the rooms were clean.
Stayed in May 2024
-
Reviewed: April 21, 2024
Tsachy
Israel42 Reviews4 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
A bit far from food places
Stayed in April 2024
-
Reviewed: March 7, 2024
Valerie
United States of America11 Reviews8.0“I would definitely return!”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
The hotel is very nice. A few things need a little bit of work. Some of the furniture and bathroom fixtures could use some repair and updating. However, the property is very clean and there are little signs everywhere indicating that they are in the process of renovating while not disrupting our stay. I would agree that they are doing that. I have stayed in other places that were in renovations where the stay was disrupted. This place was great: quiet, neat, clean, etc.
The breakfast was excellent! One of the best I have had lately. The size of the room was very nice. It even had a beautiful mountain view! The location was perfect for what we wanted to do. So close to everything!
Stayed in March 2024
-
Reviewed: February 29, 2024
Carraway
United States of America1 review9.0Wonderful- • Leisure trip
- • Couple
- • Standard King Room with Mobility Accessible Roll-In Shower
- • Stayed 1 night
- • Submitted from a mobile device
All good.
The location is right next to the hospital and about 3 minutes from "downtown". Very clean rooms and helpful staff.
Stayed in February 2024
-
Reviewed: January 21, 2024
Vishal
United States of America16 Reviews1 helpful vote8.0“Overall stay was good.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Old furniture and TV and few plug points. Wi-Fi was not good
Location was good. Room was clean. Room was good.
Stayed in January 2024
-
Reviewed: December 16, 2023
Judy
United States of America4 Reviews1 helpful vote8.0“Good place to stay”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 4 nights
Breakfast could use some improvements, the biscuit gravy was lukewarm at best . I would have liked to see grits and just scrambled eggs on the buffet instead of the cheese omlets. They were not very good and the ends of the cheese omlets were hard. The toilet in our room run continuously and we ran out of clean towels on our last day but the housekeeper did bring some fresh towels before long.
We enjoyed our stay, the location is great and it was easy to get in and out of the hotel. It's close enough to drive to just about anywhere you need to go . The staff was friendly and the beds are comfy enough.
Stayed in December 2023
-
Reviewed: December 15, 2023
Teresa
United States of America4 Reviews7.0“Staff was great & attentive!”- • Solo traveler
- • Deluxe King Room - Hearing Accessible with Bath Tub/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Very comfortable bed. Great shower. Convenient location.
Stayed in December 2023
-
Reviewed: November 17, 2023
Gray
United States of America1 review9.0“My stay was pleasant and comfortable.”- • Solo traveler
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Traffic and exiting the parking lot was not easy.
Staff was friendly. Breakfast was pretty good. Room looked and smelled clean.
Stayed in November 2023
-
Reviewed: November 15, 2023
Jerome
United States of America4 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Location
Stayed in October 2023
-
Reviewed: November 11, 2023
Liane
United States of America2 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds and Balcony - Non-Smoking
- • Stayed 1 night
The cinnamon buns and the cool pancake maker. Coffee available was great.
Stayed in November 2023
-
Reviewed: November 9, 2023
Tim
United States of America1 review8.0“I would recommend.. plus my next night was booked at liday Inn in East Ashville..so..overall week”- • Leisure trip
- • Group
- • Deluxe King Room - Hearing Accessible with Bath Tub/Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The facilities was showing its age but upgrades were starting ...no complaints.
The breakfast was exceptional..everything was perfect..lots of variety and orderly and easy.. couldn't ask more from a 3 star!
Stayed in November 2023
-
Reviewed: November 2, 2023
James
United States of America1 review8.0“See above”- • Leisure trip
- • Family with young children
- • Deluxe King Room - Hearing Accessible with Bath Tub/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The day staff confirmed our reservation at 1 but could not check in yet and were Very kind! The evening girl was not kind and gave our room to another person and changed our reservation and was not very kind and she reluctantly gave us another room but not what we had originally booked for. Spoke to other staff next day and they were Extremely kind and helpful about what had happened. Other than losing our booked room and that one staff member, it was truly great! Very nice place! Another staff member replaced that unkind staff member and she was amazing as we saw her helping a homeless person and was just so kind in helping them. So, other than that one staff member, they were wonderful!
Everything! Wonderful place! Would love to go back! Clean, nice decor, balcony, view, great access, good breakfast, All staff great except one.
Stayed in October 2023
-
Reviewed: October 27, 2023
Whitby
United States of America3 Reviews7.0“Good experience. Comfortable and quiet room.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Room did not have a fridge or microwave. Bathroom did not have a fan.
Breakfast was good. Room was very clean.
Stayed in October 2023
-
Reviewed: October 17, 2023
Randy
United States of America2 Reviews7.0“Everything except the beds was good.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
The Beds! Way too hard for comfort
Clean and good location
Stayed in October 2023
-
Reviewed: October 17, 2023
Scott
United States of America1 review9.0“Stress free”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
N/A
Clean / Location/ Breakfast
Stayed in October 2023
-
Reviewed: September 26, 2023
James
United States of America1 review9.0“Awesome experience”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
We enjoyed our stay
Stayed in September 2023
-
Reviewed: September 14, 2023
James
United States of America5 Reviews8.0“Very pleasant,quiet ,I would use again.”- • Leisure trip
- • Couple
- • King Room with One King Bed and Balcony - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Furniture was a little worn, but at least clean.
Great location! Good verity for breakfast.
Stayed in September 2023
-
Reviewed: September 5, 2023
Larry
United States of America1 review9.0“The facility and staff met or exceeded all our expectations. Excellent value!”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
Good selection and items were replenished frequently.
Stayed in September 2023
-
Reviewed: August 27, 2023
Howards
United States of America2 Reviews8.0“Good stay close to everything”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Location was great. Pool was fun! Stayed here before it was nice that time that's why I stayed there again! They are going to do renovations!
Stayed in August 2023
-
Reviewed: August 25, 2023
Danny
United States of America1 review7.0“Great young staff at front desk; Great Housekeeping and Breakfast but toxics somehow still got me”- • Leisure trip
- • Solo traveler
- • Deluxe King Room - Hearing Accessible with Bath Tub/Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
I have neurological issues due to chemicals I was exposed to in my 26 year Naval Career, and 20 year civil service career with every branch of the military. The house keeping ladies were great and extremely cooperative giving me non toxic bed linen but somehow my clothes still got chemicals in them that were toxic to me while I was here - I pray none of you ever get this problem, but these things that affected me aboard Aircraft Carriers are now gone.
Breakfast is very good Perfect location for Boone
Stayed in August 2023
-
Reviewed: August 3, 2023
James
United States of America2 Reviews8.0“Very pleased. The breakfast was better than most.”- • Leisure trip
- • Solo traveler
- • Deluxe King Room - Hearing Accessible with Bath Tub/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Some furnishings could be updated.
Clean and quiet.
Stayed in August 2023
-
Reviewed: July 20, 2023
Jerry
United States of America18 Reviews9.0“Ok”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds and Balcony - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
1 out three lamps work not enough lights
Good hotel
Stayed in July 2023
Guests also reviewed these properties:
-
Pousada SabledorBúzios, Brazil
-
Hi Way Motor InnYass, Australia
-
Ramada by Wyndham Moses LakeMoses Lake, USA
-
Baka GuesthouseHo Chi Minh City, Vietnam
-
Little Cove TownhousesNoosa Heads, Australia
-
Penzion Oregano TřeboňTřeboň, Czech Republic
-
Deluxe Apartment Old City BucharestBucharest, Romania
-
Next Taipei Hostel - Main StationTaipei, Taiwan
