Reviews of Comfort Inn & Suites Carrollton 3 stars
104 South Cottage Hill Road, Carrollton, GA 30117-6952, United States
Loading
Guests also reviewed these properties:
Gloucester, United Kingdom
Kajang, Malaysia
Manila, Philippines
Brussels, Belgium
Maulvi Bāzār, Bangladesh
Honfleur, France
Beverley, United Kingdom
Rawai Beach, Thailand
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 30 August 2025 · Stayed in July 2025
Verified reviewThe rooms were very clean. Staff was really nice helpful
No shuttle from airport
Thank you for taking the time to let us know how much you enjoyed your recent stay with us. We are sorry that you had a hard time with your uber driver(s), but we are so pleased that your found our staff friendly and helpful and our rooms to your liking. Thank you for choosing to stay with us, and we hope to see you again next time you are in town! Kind regards, Joshua Smith Guest Relations Comfort Inn and Suites
Thank you for taking the time to let us know how much you enjoyed your recent stay with us. We are sorry that you had a hard time with your uber driver(s), but we are so pleased that your found our staff friendly and helpful and our rooms … Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewEverything.
Nothing.
Thank you for taking the time to let us know how much you enjoyed your recent stay with us. Your feedback is invaluable in our efforts to continuously improve in order to offer the most enjoyable experience to all our guests. Thank you for choosing to stay with us, and we hope to see you again soon! Kindest regards, Joshua Smith Guest Relations Comfort Inn and Suites
Thank you for taking the time to let us know how much you enjoyed your recent stay with us. Your feedback is invaluable in our efforts to continuously improve in order to offer the most enjoyable experience to all our guests. Thank you fo… Show more
Reviewed: 13 August 2025 · Stayed in June 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewHousekeeper was friendly.
Booked this property on my husbands on-call weekend for work. My children and I traveled 4 hours to come stay with him with plans to occupy our kids with the pool. The pool was cloudy and turning green. Wouldn’t trust swimming in it at all. This was upsetting for my children since there was nothing else to do here and it’s the whole reason we booked.
Thank you for taking the time to let us know about your experience while staying with us! Please allow me to apologize on behalf of our entire hotel for our pool not exceeding your expectations. I can only imagine how frustrating it must have been to have driven so far to be disappointed. I would like to assure you that our pool is treated two to three times per week, and is kept above the standards set by the county for operating a public pool. The color of the water is affected by the color of the sealant used to seal the bottom of the pool, but I completely understand your hesitancy to swim. We do hope that the rest of your stay was enjoyable, and would love to have the opportunity to properly host you in the future. Kindest regards, Joshua Smith Guest Relations Comfort Inn and Suites
Thank you for taking the time to let us know about your experience while staying with us! Please allow me to apologize on behalf of our entire hotel for our pool not exceeding your expectations. I can only imagine how frustrating it must h… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewJust a great place Just try it
nothing
Thank you for taking the time to let us know how much you enjoyed your stay with us! We are so pleased to know that you had such a wonderful experience, and we hope to see you again soon! Kindest regards, Comfort Inn and Suites
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewComfy bed
Thank you for taking the time to let us know how much you enjoyed your recent stay with us. We are so pleased to hear that you found our beds to be comfortable. We look forward to seeing you again soon! Kindest regards, Josh Smith Guest Relations Comfort Inn and Suites
Thank you for taking the time to let us know how much you enjoyed your recent stay with us. We are so pleased to hear that you found our beds to be comfortable. We look forward to seeing you again soon! Kindest regards, Josh Smith Guest … Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewNothing g
Everything you pay all that money for there to be a breakfast i wouldn't feed my dog and they act like they do t make millions of dollars. Shity ass sahoop no conditioner no tempeu
We apologize that you did not find everything to your liking while staying with us. We hope to have the opportunity to properly host you in the future. Comfort Inn and Suites
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewWe had a room for disabled persons. It was perfect for my husband’s needs.
Better explanation on how the TV works. It was really strange.
Thank you for taking the time to complete the online survey. We appreciate the great score and are pleased to hear that you enjoyed your stay! We are sorry you had difficulty with using the tv. If you have any problems during your stay, please contact the front desk so that we may try to assist you. We hope you will stay with us again soon. Kind regards, Mary Moore Front Desk Manager
Thank you for taking the time to complete the online survey. We appreciate the great score and are pleased to hear that you enjoyed your stay! We are sorry you had difficulty with using the tv. If you have any problems during your stay, pl… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewEverything
The pool was not clean
Thank you for taking the time to complete the online survey. We appreciate the great score and are happy to hear that you had a great stay. Our pool company comes twice a week (typically Monday's and Thursday's) to service our pool. I am sorry to hear that it was not clean during your stay as that is not typical. We hope to have the opportunity to accomodate you in the future. Kind regards, Mary Moore Front Desk Manager
Thank you for taking the time to complete the online survey. We appreciate the great score and are happy to hear that you had a great stay. Our pool company comes twice a week (typically Monday's and Thursday's) to service our pool.… Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewStaff was very nice and courteous
1st room had a puddle of water from a leak in the bathroom....moved us to a different room and the phone wasn't hooked up
Thank you for taking the time to complete the online survey. We apologize that there were multiple problems during your stay. We will discuss this with maintainence and have these issues fixed asap. We hope to have the opportunity to properly host you in the future. Kind regards, Mary Moore
Thank you for taking the time to complete the online survey. We apologize that there were multiple problems during your stay. We will discuss this with maintainence and have these issues fixed asap. We hope to have the opportunity to proper… Show more
Reviewed: 9 July 2025 · Stayed in June 2025
Verified reviewThe staff was polite.
The dirty bed, dirty carpet with animal poop in the corner, and the lack of housekeeping staff.
Thank you for providing feedback regarding your stay. We apologize that we failed to meet your expectations. We will provide your feedback to the Housekeeping Manager so that these issues can be addressed promptly. Kind regards, Mary Moore Front Desk Manager
Thank you for providing feedback regarding your stay. We apologize that we failed to meet your expectations. We will provide your feedback to the Housekeeping Manager so that these issues can be addressed promptly. Kind regards, Mary Moor… Show more
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewFriendly staff. Great location!
Nelson, Thank you for taking the time to let us know how much you enjoyed your recent stay with us. Your score of 10 out of 10 is most appreciated. Feedback like yours is what we use to further our constant improvement to ensure every guest has the best stay possible. We look forward to seeing you again next time you are in town! Best Regards, Josh Smith Guest Relations Comfort Inn and Suites
Nelson, Thank you for taking the time to let us know how much you enjoyed your recent stay with us. Your score of 10 out of 10 is most appreciated. Feedback like yours is what we use to further our constant improvement to ensure every guest… Show more
Reviewed: 5 July 2025 · Stayed in June 2025
Verified reviewReviewed: 2 July 2025 · Stayed in July 2025
Verified reviewN/a
N/a
Thank you for letting us know how much you enjoyed your recent stay with us! You score of 10 out of 10 is most appreciated, and we hope to have the pleasure of accommodating you again soon! Best Regards, Joshua Smith Guest Relations Comfort Inn and Suites
Thank you for letting us know how much you enjoyed your recent stay with us! You score of 10 out of 10 is most appreciated, and we hope to have the pleasure of accommodating you again soon! Best Regards, Joshua Smith Guest Relations Comfor… Show more
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewValue for money
WIFI is not working properly, unfortunately a key problem when travelling for business purposes
Dominique, Thank you for taking the time to let us know how your recent stay with us went. Feedback like yours is what we use to further our constant improvement. Please allow me to apologize on behalf of our hotel for the wifi not working properly while you were with us. I can't imagine how frustrating this must have been. Especially as you were here on business! We do encourage guests to contact the front desk with any issues you may experiene while with us so that we can resolve them for you as quickly as possible. I have let our management team know about this problem, and we are working to rectify it presently. We do hope for the opportunity to properly host you in the future. Kindest Regards, Joshua Smith Guest Relations Comfort Inn and Suites
Dominique, Thank you for taking the time to let us know how your recent stay with us went. Feedback like yours is what we use to further our constant improvement. Please allow me to apologize on behalf of our hotel for the wifi not workin… Show more
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewLocation/pool
Everything was good!!! No complaints!!!
Thank you for the positive feedback regarding your stay. We appreciate your kind words and hope you will stay with us again soon. Kind regards, Mary Moore, Front Desk Manager
Reviewed: 30 June 2025 · Stayed in June 2025
Verified review