2320 East Lucky Lane, Flagstaff, AZ 86001, United States of America
#21 of 55 hotels in Flagstaff
Guests' ChoiceBased on 177 hotel reviews
8.4Cleanliness
8.6
Comfort
8.6
Location
8.7
Facilities
8.5
Staff
8.8
Value for money
7.9
Free WiFi
6.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 11, 2024
Wilfred
United States of AmericaRenovations going on
Breakfast was ok, room was comfortable
Stayed in May 2024
Reviewed: May 6, 2024
Rebecca
United States of AmericaUpon arrival, 2 large buses pulled in right after us. Busses blocked my car so unable to pull to a parking space. The bus passengers were running all around with no concern for any one else. Crowded elevator and pushed their way on and off. At breakfast the next morning, they continued to push and shove. Eating all the food and leaving the place a complete and total wreck. It was bedlam. Hotel should have done something to alleviate the issue - worked with the tour company to organize and explain how things should be......
Stayed in May 2024
Reviewed: April 17, 2024
Sylvain
United States of AmericaI need an accessible room. From that perspective this room was excellent. The staff was very helpful. The room was clean and the bed was comfortable.
Stayed in April 2024
Reviewed: April 3, 2024
Midlifefreedom
United KingdomFriendly staff, close to main routes in and out of town, cosy room.
Stayed in March 2024
Reviewed: February 13, 2024
David
United States of AmericaI'm not used to paying for parking when staying at the hotel. I get it I just don't think if you are staying there you should have to pay.
The staff was very helpful. The breakfast was awesome. The staff was also very knowledgeable of the area. Great places to eat. Knowledgeable on road conditions helped us avoid road closures.
Stayed in February 2024
Reviewed: January 16, 2024
Contreras
United States of AmericaThe Cleanliness of the room/ bed is great but the bathroom was still dirty on common areas, ceilings and still whatever was there previous or just plain dirty
The location is good that it's close to quick store/gas/ restaurant area. Still had a better time staying here this time.
Stayed in January 2024
Reviewed: November 5, 2023
Eric
United States of Americaroom is clean and recently remodeled
Stayed in November 2023
Reviewed: October 21, 2023
Rob
United States of AmericaExpensive
Clean and modern. Comfy mattresses. Quiet.
Stayed in October 2023
Reviewed: September 7, 2023
William
United States of AmericaBed wasn't very comfortable. Rates were jacked up during holiday weekend. Typical
Good breakfast but please stop putting out half cooked bacon. I don't know why people want rubber bacon
Stayed in September 2023
Reviewed: September 5, 2023
Yoshinori
JapanHonestly speaking, quality and variety of breakfast was poor in comparison with that of other Holiday Inn groups.
The location of the hotel was very good.
Stayed in September 2023
Reviewed: July 30, 2023
Cynthia
United States of AmericaThe hallways were narrow, but overall it wasn’t bad.
The breakfast was great. The location was terrific
Stayed in July 2023
Reviewed: July 29, 2023
Johanna
United States of Americabreakfast, clean room
Stayed in July 2023
Reviewed: July 25, 2023
Jamie
United States of AmericaComfortable stay
Stayed in July 2023
Reviewed: July 24, 2023
Suzanne
United States of AmericaExcellent options for breakfast! Very nice, clean, comfortable room
Stayed in July 2023
Reviewed: July 6, 2023
Timothy
United States of AmericaParking fee did not seem needed to park in their own lot.
All was as I expected
Stayed in June 2023
Reviewed: June 1, 2023
Bill
United States of AmericaOops. See above for dislikes. I did like the quiet, the staff, the breakfast was OK, the room and breakfast area were very clean.
Location was difficult. Not directly on main street, so hard to get in and out by car. Also.insufficient parking.
Stayed in May 2023
Reviewed: May 28, 2023
Rahul
United States of AmericaHotel is being renovated so there was a lot of mess lying around and hard to get parking due to construction material lying around
Manager was very friendly and went around to every table at breakfast and offered suggestions on travel etc. Breakfast spread was also very nice - much better than similar offerings from other hotels
Stayed in April 2023
Reviewed: March 24, 2023
Najibullah
United States of Americathe hand wash liquid was attached to wall and kids couldn’t reach it
Stayed in March 2023
Reviewed: March 12, 2023
Nicole
United States of AmericaBreakfast was great, appreciated the variety.
Stayed in February 2023
Reviewed: February 5, 2023
Amy
United States of Americathe mattress was to hard and uncomfortable. not a good night sleep we were hoping for.
great staff and environment
Stayed in February 2023
Reviewed: January 25, 2023
Jason
United States of Americathe noise from the snow plows and they were doing renovations
the staff was very friendly
Stayed in January 2023
Reviewed: December 28, 2022
Bonnie
United States of AmericaBathroom organization was absolutely ridiculous. No strategic thought to competent use.
Close to interstate and varied dinner options.
Stayed in December 2022
Reviewed: November 18, 2022
Cheryl
United States of AmericaGood breakfast
Stayed in October 2022
Reviewed: October 13, 2022
Shandra
United States of AmericaThe cost was high but I realize profits must be made during times like NAU's Family weekend.
The front counter clerk, a lovely lady with a bun in her hair, was incredibly helpful.
Stayed in October 2022
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