Reviews of Holiday Inn Express Lompoc by IHG 2 stars
1417 North H Street, Lompoc, CA 93436, United States

Loading
Guests also reviewed these properties:
Broome, Australia
Ubud, Indonesia
Sanya, China
Coimbatore, India
Barcelona, Spain
Zorritos, Peru
Kissimmee, United States
Porto, Portugal
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewI have stayed here several times and the staff are always friendly and the room is clean and comfortable. The daily complimentary breakfast is great.?
N/A
Dear Eli, Thank you for choosing the Holiday Inn Express Lompoc and for sharing your valuable feedback. We are delighted to hear your warm compliments regarding our guest service and cleanliness. Our team works hard to create a great experience for all our guests, and it's wonderful to know that our efforts made your stay memorable. We will gladly share your kind words with our team, as they will be pleased to hear the significant impact they had on your visit. Thank you again for your continued loyalty. We look forward to welcoming you back to the Lompoc valley area in the future. Sincerely, Amanda Front Desk Supervisor
Dear Eli, Thank you for choosing the Holiday Inn Express Lompoc and for sharing your valuable feedback. We are delighted to hear your warm compliments regarding our guest service and cleanliness. Our team works hard to create a great exper… Show more
Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewFront desk employee, manager, beds, curtains, coffee bars, breakfast... Everything
Toilet flush is loud and jolting!
Dear Kelsey, We are so happy to hear that you enjoyed your recent stay with us! It was truly our pleasure to welcome you, and we're delighted that you had such a wonderful time. Your "10/10" experience means a lot to us, as our staff takes great pride in providing excellent service every day. Thank you for your kind remarks about our staff, breakfast, coffee, and rooms. We also appreciate you bringing the loud toilet to our attention and apologize for any inconvenience it may have caused. We hope to have the pleasure of accommodating you and your family again the next time you are in the area. Sincerely, Amanda Front Desk Supervisor
Dear Kelsey, We are so happy to hear that you enjoyed your recent stay with us! It was truly our pleasure to welcome you, and we're delighted that you had such a wonderful time. Your "10/10" experience means a lot to us, … Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewNever had breakfast, slept late but the location was very good for walkable fast food when needed. Also we liked the manager Jessie and Josie, they were very nice and made us feel welcome. Always helpful. We would consider this Hotel again in the future.
Since we requested joining rooms, the only available rooms adjoining were directly next to the exit doors to the parking lot. Which became noisy every morning when visitors were departing. Not much the hotel could do about that, So all and all the Hotel is a good choice due to the visitors were quiet at night.
Dear Carol, Thank you for taking the time to share your experience. We are delighted to hear about the exceptional service you and your family received from our team, and we are so pleased that they exceeded your expectations. We are sorry you missed breakfast, but we're thrilled to know that our hotel's convenient location made it easy for you to find dining options within walking distance. We eagerly look forward to welcoming you back for another enjoyable experience at our hotel in the near future. Sincerely, Amanda Front Desk Supervisor
Dear Carol, Thank you for taking the time to share your experience. We are delighted to hear about the exceptional service you and your family received from our team, and we are so pleased that they exceeded your expectations. We are sorr… Show more
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewThe room was much bigger than a regular hotel one.
The toilet didn’t flush. We addressed the issue and they said the plumber would come in a day. We had one night so nobody fixed it. We had to use the toilet in another building (the main one where they serve breakfast) Something wrong with the sink drainage. There accumulated a big puddle underneath. All the facilities should be tested before each client. Slide door to the bathroom with no lock at all. Very inconvenient. Our room was near the ice machine - noisy during night. Plus it was kind of separated from the hallway and the fire doors in the hallway were closed for some reason for the night and people kept opening and closing them - noisy again.
Dear Maksim, Thank you for sharing your feedback with us. We sincerely apologize for the disappointing experience you had during your recent stay at the Holiday Inn Express Lompoc. We understand your frustration regarding the plumbing issues and the noise you experienced. Please be assured that we are actively investigating these matters to prevent similar occurrences in the future. We also appreciate your kind words about the size of the room. We hope to have the opportunity to welcome you back for a much-improved stay in the future. Sincerely, Amanda Front Desk Supervisor
Dear Maksim, Thank you for sharing your feedback with us. We sincerely apologize for the disappointing experience you had during your recent stay at the Holiday Inn Express Lompoc. We understand your frustration regarding the plumbing issu… Show more
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewEveryone in our party night, the kind of bed mattress that they have. It made sleeping a lot more comfortable.
None
Dear Bernard, Thank you for choosing to stay with us at the Holiday Inn Express Lompoc and for taking the time to share your feedback. We are so happy to hear that you thoroughly enjoyed your visit. It’s wonderful to know that you found our rooms comfortable, especially the beds. We truly appreciate your perfect 10/10 review! Your kind words are very encouraging to our entire team here at the Holiday Inn Express Lompoc. We would be delighted to welcome you back whenever your travels bring you to the Lompoc area again. Until then, we wish you safe travels! Sincerely, Amanda Front Desk Supervisor
Dear Bernard, Thank you for choosing to stay with us at the Holiday Inn Express Lompoc and for taking the time to share your feedback. We are so happy to hear that you thoroughly enjoyed your visit. It’s wonderful to know that you found o… Show more
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewReviewed: 4 June 2025 · Stayed in April 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewGreat food
Little trouble with the shower.
Dear David, Thank you for taking the time to share your feedback. We are so happy to hear that you thoroughly enjoyed your recent stay with us, especially the breakfast. It was a pleasure having you here. I sincerely apologize for the issue you experienced with your shower. I will be sure to bring this to the attention of our management team so they can review it and make necessary improvements. We hope to have the opportunity to welcome you back to Holiday Inn Express Lompoc again soon. Safe travels! Sincerely, Amanda Front Desk Supervisor
Dear David, Thank you for taking the time to share your feedback. We are so happy to hear that you thoroughly enjoyed your recent stay with us, especially the breakfast. It was a pleasure having you here. I sincerely apologize for the iss… Show more
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewBreakfast was very good. The hours were good and food was excellent.
The entrance off and back onto 'H' street was inconvenient. Seems not well thought out.
Dear Sharon, Thank you for sharing your wonderful feedback regarding your recent stay at Holiday Inn Express Lompoc. We're thrilled to hear you enjoyed our breakfast. At Holiday Inn Express Lompoc, we take pride in providing excellent customer care, and we're delighted to know that we succeeded during your visit. I will certainly share your kind words with our team, who work diligently to create memorable experiences for our guests. We look forward to welcoming you back in the future! Sincerely, Amanda Front Desk Supervisor
Dear Sharon, Thank you for sharing your wonderful feedback regarding your recent stay at Holiday Inn Express Lompoc. We're thrilled to hear you enjoyed our breakfast. At Holiday Inn Express Lompoc, we take pride in providing excellent… Show more
Reviewed: 17 April 2025 · Stayed in April 2025
Verified reviewAn updated Tv with the capability to connect to it with your phone would be nice.
Dear Mr. Fowler, Thank you for choosing the Holiday Inn Express Lompoc. We appreciate you taking the time to share your feedback with us. We're glad to inform you that we are upgrading our TVs to include streaming capabilities. Your feedback is valuable to us, and we hope to have the opportunity to provide you with an even better experience on your next visit. Sincerely, Amanda Front Desk Supervisor
Dear Mr. Fowler, Thank you for choosing the Holiday Inn Express Lompoc. We appreciate you taking the time to share your feedback with us. We're glad to inform you that we are upgrading our TVs to include streaming capabilities. Your f… Show more
Reviewed: 16 April 2025 · Stayed in March 2025
Verified reviewReviewed: 13 April 2025 · Stayed in April 2025
Verified reviewReviewed: 5 April 2025 · Stayed in March 2025
Verified reviewReviewed: 5 April 2025 · Stayed in March 2025
Verified reviewReviewed: 17 March 2025 · Stayed in March 2025
Verified reviewReviewed: 5 March 2025 · Stayed in March 2025
Verified reviewReviewed: 3 March 2025 · Stayed in March 2025
Verified reviewGreat place!!!!
We loved everything, nothing wrong!!
Dear Juan, Thank you for your outstanding 10/10 star review. We truly appreciate your positive feedback and recognition here at the Holiday Inn Express Lompoc. We're delighted that you enjoyed your recent stay with us! Your kind words about our hospitality will be shared with our entire team during our morning meeting. We sincerely value your loyalty and look forward to welcoming you back soon. Sincerely, Amanda Front Desk Supervisor
Dear Juan, Thank you for your outstanding 10/10 star review. We truly appreciate your positive feedback and recognition here at the Holiday Inn Express Lompoc. We're delighted that you enjoyed your recent stay with us! Your kind wo… Show more
Reviewed: 16 January 2025 · Stayed in January 2025
Verified reviewReviewed: 30 December 2024 · Stayed in December 2024
Verified reviewGreat location, great staff
Likes everything
Thank you for sharing your great feedback. Your kind words regarding the hotel staff and overall experience. That means a lot to our entire Team. We strive to provide the best experience for all of our guests and are very excited to have provided you a memorable stay. We hope to see you again soon. Travel Safe!
Thank you for sharing your great feedback. Your kind words regarding the hotel staff and overall experience. That means a lot to our entire Team. We strive to provide the best experience for all of our guests and are very excited to have p… Show more
Reviewed: 28 December 2024 · Stayed in December 2024
Verified review