165 Chaffin Place, Murfreesboro, TN 37129, United States
#31 of 37 hotels in Murfreesboro
Guests' ChoiceBased on 122 hotel reviews
4.5Cleanliness
5.3
Comfort
5.4
Location
7.1
Facilities
4.6
Staff
7.2
Value for money
5.0
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 May 2025
Dyer
United StatesThe mold in the room and the construction going on at the hotel.
The Location
Stayed in May 2025
Reviewed: 27 March 2025
Jennifer
United StatesI was a bit of a construction zone and the building was in disrepair, the lobby furniture was not in good shape but the room was clean and the staff was nice and helpful.
I was a bit of a construction zone and the building was in disrepair, the lobby furniture was not in good shape but the room was clean and the staff was nice and helpful.
Stayed in February 2025
Reviewed: 13 October 2024
Mary
United StatesBreakfast was aweful! Shower curtains too short! No pool! Bathroom old!
Exercise room
Stayed in October 2024
Reviewed: 5 September 2024
Joshua
United StatesHoles in room walls. Window leaking from rain water. Exposed wire. Out of coffee in both caffeinated dispensers at breakfast time.
Friendly staff
Stayed in September 2024
Reviewed: 2 September 2024
Mary
United StatesCeiling tiles in breakfast area stained, half missing and torn. There was hardly any breakfast out. Took a long time to refill and everyone had waited so long it was gone in no time so then people just left. Pool was not functioning and the pool area was in terrible shape
Room seemed clean. Lady at check in desk was nice
Stayed in September 2024
Reviewed: 19 August 2024
Hardin
United StatesStayed there 3 months ago and lobbies were hot still the same ,no towels in workout room and the pool still not available
Comfortable
Stayed in August 2024
Reviewed: 31 July 2024
Johannes
United StatesPropeety not kept up well. Overgrown landscaping, pool in disrepair.
Stayed in July 2024
Reviewed: 25 July 2024
Perry
United StatesRoom looked dated for the price when compared to other hotels in the same area. The back parking lot was very sketchy. The pool has long been covered and non operable. Very different from the ads displayed online and on booking.com.
Location
Stayed in July 2024
Reviewed: 15 July 2024
Wendy
United StatesThe grounds were unkept with weeds growing everywhere. The bathroom sink was coming undone from The counter and you could see “ Food particles” that were stuck in between.. carrots and celery. Gross!!!🤢
Stayed in July 2024
Reviewed: 2 July 2024
Allen
United StatesEverything
Nothing
Stayed in July 2024
Reviewed: 26 June 2024
Randy
United StatesNo working phones in the rooms. Parking was terrible.
Helpful and friendly staff.
Stayed in June 2024
Reviewed: 23 June 2024
Tanya
United StatesThe paint on the windowsill was cracking. The pool was out of order and green. The breakfast was nasty.
The staff was really nice and the rooms were clean.
Stayed in June 2024
Reviewed: 19 June 2024
Elizabeth
United StatesThis places has a LOT of issues. Online it stated we would have a sofa bed for our child. However there are NO sofa beds on property. The place is also VERY rundown with cracks, scuffs, overall dirtiness, and mold smell from the air conditioner. Not to mention a pool that looks like a swamp and everything out of order like the washer/dryer. We paid extra for this hotel so we could have free breakfast but were met with a sign saying that the cook was sick which was gross and off-putting so we skipped eating. I would not stay here and instead book the Best Western in Murfreesboro that we typically choose to stay at. Go elsewhere is my honest opinion.
Honestly we didn't like much here. I am giving it credit for bedding that smelled okay, it being quiet, and location to the highway.
Stayed in June 2024
Reviewed: 10 June 2024
Mills
United StatesTrash found under bed and under sofa. Pool was broken, but there was no mention of that online. Air conditioning was not working well.
Wonderful breakfast
Stayed in June 2024
Reviewed: 30 May 2024
Jennifet
United StatesAs soon as you walked in water was pouring from the ceiling. You could tell this was an old hotel. The paint and wallpaper were peeling off the walls, the elevators were dingy, our room was very wet/humid feeling so that made it uncomfortable. The staff was super friendly, they gave us the wrong room but quickly fixed it. Hotel just needs some revamping.
The breakfast was good.
Stayed in May 2024
Reviewed: 6 May 2024
Connie
United StatesThe room was small. It was advertised as a king with a sleeper. That usually means there is a sleeper sofa. Well, there was a chair with an ottoman. That was not comfortable to sleep in. There was not sufficient closet space. The bar that is there to hang clothes on is very low to the floor. Therefore, dresses, pants and items of the like would drag the floor. There was also a door in the room that led to another person's room. I did not ask for that and felt it was not safe.
The location was good. It is located near several shops, gas stations and restaurants. There is a Walmart and Target very close and it is close to the interstate.
Stayed in May 2024
Reviewed: 2 April 2024
Debbie
United StatesThe tv was hard to watch! Too much interference ! The toilet seat was not clean in our bathroom!
The breakfast was just ok! Was looking forward to your famous cinnamon rolls but you didn’t have any! The breakfast hours were great for travelers!
Stayed in April 2024
Reviewed: 30 January 2024
Joseph
United Statesthe bathroom tile was loose and the molding was broken throat the bathroom heating system was very loud, this room needs updating
Stayed in January 2024
Reviewed: 29 December 2023
Jessica
United StatesOnly 2 towels for 4adults. Went to front desk to ask for more and was told they didn’t have any. Also didn’t have bedding for pull out bed so had to call to get it. They did bring it quickly after calling. I booked Holiday Inn because we had a good experience and yummy breakfast at the last one we stayed at and there was no breakfast at this one.
Bed was comfy
Stayed in December 2023
Reviewed: 7 July 2023
Mary
United StatesSuper hot hotel room took forever to cool down and still too warm, pool being closed, and the horrifically loud house keeping staff in the mornings
Clean friendly staff
Stayed in July 2023
Reviewed: 26 June 2023
Rachel
United StatesRooms were not ready when we arrived at 6pm after traveling for 14 hours. Then one room had NO toilet paper.
Location to my event
Stayed in June 2023
Reviewed: 19 February 2023
Aldridge
United StatesThis hotel needs an update. No phone charging ports in the rooms. Sofa bed could have used an update. Found a water bug in the bathroom.
Easy access from the interstate. Nice breakfast.
Stayed in February 2023
Reviewed: 14 February 2023
Kathryn
United StatesWe couldn't get on wifi. And the tell the truth this is the most run down Holiday Inn Express I've ever seen. The door on the bathroom had water damage. The shower head gave a mist instead of a nice shower. It just looked sad. Don't you have alumni come for football games and stuff? What the heck?
Y'all had almond milk!!!!!!!! Your staff was great - one person in particular who attempted to help us get on wifi. She and the other woman at the desk both said the wifi was crap.
Stayed in February 2023
Reviewed: 31 January 2023
Amanda
United Statesthe broken pull out couch
the location
Stayed in January 2023
Hammamet, Tunisia
Hall, Australia
Durrës, Albania
Vallon-Pont-dʼArc, France
Perl, Germany
Fliess, Austria
Rijeka Crnojevića, Montenegro
Siracusa, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content