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Reviews of Murfreesboro Central Hotel 3 stars

165 Chaffin Place, Murfreesboro, TN 37129, United States

#31 of 37 hotels in Murfreesboro

Guests' Choice

Review score

Based on 122 hotel reviews

4.5

Score breakdown

  • Cleanliness

    5.3

  • Comfort

    5.4

  • Location

    7.1

  • Facilities

    4.6

  • Staff

    7.2

  • Value for money

    5.0

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 18 May 2025

    3.0
    Poor
    • Family with young children
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    The mold in the room and the construction going on at the hotel.

    The Location

    Stayed in May 2025

  • Reviewed: 27 March 2025

    5.0
    Short
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    I was a bit of a construction zone and the building was in disrepair, the lobby furniture was not in good shape but the room was clean and the staff was nice and helpful.

    I was a bit of a construction zone and the building was in disrepair, the lobby furniture was not in good shape but the room was clean and the staff was nice and helpful.

    Stayed in February 2025

  • Reviewed: 13 October 2024

    4.0
    Disappointing
    • Business trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was aweful! Shower curtains too short! No pool! Bathroom old!

    Exercise room

    Stayed in October 2024

  • Reviewed: 5 September 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Holes in room walls. Window leaking from rain water. Exposed wire. Out of coffee in both caffeinated dispensers at breakfast time.

    Friendly staff

    Stayed in September 2024

  • Reviewed: 2 September 2024

    4.0
    I will not book here again
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Ceiling tiles in breakfast area stained, half missing and torn. There was hardly any breakfast out. Took a long time to refill and everyone had waited so long it was gone in no time so then people just left. Pool was not functioning and the pool area was in terrible shape

    Room seemed clean. Lady at check in desk was nice

    Stayed in September 2024

  • Reviewed: 19 August 2024

    4.0
    This place needs renovated..
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Stayed there 3 months ago and lobbies were hot still the same ,no towels in workout room and the pool still not available

    Comfortable

    Stayed in August 2024

  • Reviewed: 31 July 2024

    5.0
    Passable
    • Business trip
    • Group
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Propeety not kept up well. Overgrown landscaping, pool in disrepair.

    Stayed in July 2024

  • Reviewed: 25 July 2024

    5.0
    Stayed two days, visit family. Will not stay at this holiday express again.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Room looked dated for the price when compared to other hotels in the same area. The back parking lot was very sketchy. The pool has long been covered and non operable. Very different from the ads displayed online and on booking.com.

    Location

    Stayed in July 2024

  • Reviewed: 15 July 2024

    3.0
    Less than par.
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The grounds were unkept with weeds growing everywhere. The bathroom sink was coming undone from The counter and you could see “ Food particles” that were stuck in between.. carrots and celery. Gross!!!🤢

    Stayed in July 2024

  • Reviewed: 2 July 2024

    4.0
    Nothing worked right and bed sagged in the center
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Nothing

    Stayed in July 2024

  • Reviewed: 26 June 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    No working phones in the rooms. Parking was terrible.

    Helpful and friendly staff.

    Stayed in June 2024

  • Reviewed: 23 June 2024

    4.0
    Disappointing
    • Business trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The paint on the windowsill was cracking. The pool was out of order and green. The breakfast was nasty.

    The staff was really nice and the rooms were clean.

    Stayed in June 2024

  • Reviewed: 19 June 2024

    3.0
    Book Elsewhere! Rundown 😢
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    This places has a LOT of issues. Online it stated we would have a sofa bed for our child. However there are NO sofa beds on property. The place is also VERY rundown with cracks, scuffs, overall dirtiness, and mold smell from the air conditioner. Not to mention a pool that looks like a swamp and everything out of order like the washer/dryer. We paid extra for this hotel so we could have free breakfast but were met with a sign saying that the cook was sick which was gross and off-putting so we skipped eating. I would not stay here and instead book the Best Western in Murfreesboro that we typically choose to stay at. Go elsewhere is my honest opinion.

    Honestly we didn't like much here. I am giving it credit for bedding that smelled okay, it being quiet, and location to the highway.

    Stayed in June 2024

  • Reviewed: 10 June 2024

    5.0
    Disappointing facilities, won’t stay there again.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Trash found under bed and under sofa. Pool was broken, but there was no mention of that online. Air conditioning was not working well.

    Wonderful breakfast

    Stayed in June 2024

  • Reviewed: 30 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    As soon as you walked in water was pouring from the ceiling. You could tell this was an old hotel. The paint and wallpaper were peeling off the walls, the elevators were dingy, our room was very wet/humid feeling so that made it uncomfortable. The staff was super friendly, they gave us the wrong room but quickly fixed it. Hotel just needs some revamping.

    The breakfast was good.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    4.0
    It was okay. I would only stay again if nothing else was available
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night

    The room was small. It was advertised as a king with a sleeper. That usually means there is a sleeper sofa. Well, there was a chair with an ottoman. That was not comfortable to sleep in. There was not sufficient closet space. The bar that is there to hang clothes on is very low to the floor. Therefore, dresses, pants and items of the like would drag the floor. There was also a door in the room that led to another person's room. I did not ask for that and felt it was not safe.

    The location was good. It is located near several shops, gas stations and restaurants. There is a Walmart and Target very close and it is close to the interstate.

    Stayed in May 2024

  • Reviewed: 2 April 2024

    6.0
    It was ok! We generally staying at the Holiday In. Express. This one did not meet our expectations
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The tv was hard to watch! Too much interference ! The toilet seat was not clean in our bathroom!

    The breakfast was just ok! Was looking forward to your famous cinnamon rolls but you didn’t have any! The breakfast hours were great for travelers!

    Stayed in April 2024

  • Reviewed: 30 January 2024

    3.0
    Poor
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    the bathroom tile was loose and the molding was broken throat the bathroom heating system was very loud, this room needs updating

    Stayed in January 2024

  • Reviewed: 29 December 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Only 2 towels for 4adults. Went to front desk to ask for more and was told they didn’t have any. Also didn’t have bedding for pull out bed so had to call to get it. They did bring it quickly after calling. I booked Holiday Inn because we had a good experience and yummy breakfast at the last one we stayed at and there was no breakfast at this one.

    Bed was comfy

    Stayed in December 2023

  • Reviewed: 7 July 2023

    5.0
    Decent place to stay, but unable to truly rest or sleep in
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Super hot hotel room took forever to cool down and still too warm, pool being closed, and the horrifically loud house keeping staff in the mornings

    Clean friendly staff

    Stayed in July 2023

  • Reviewed: 26 June 2023

    5.0
    Average stay. Hotel needs updating.
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Rooms were not ready when we arrived at 6pm after traveling for 14 hours. Then one room had NO toilet paper.

    Location to my event

    Stayed in June 2023

  • Reviewed: 19 February 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    This hotel needs an update. No phone charging ports in the rooms. Sofa bed could have used an update. Found a water bug in the bathroom.

    Easy access from the interstate. Nice breakfast.

    Stayed in February 2023

  • Reviewed: 14 February 2023

    6.0
    Not up to the usual standards.
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night

    We couldn't get on wifi. And the tell the truth this is the most run down Holiday Inn Express I've ever seen. The door on the bathroom had water damage. The shower head gave a mist instead of a nice shower. It just looked sad. Don't you have alumni come for football games and stuff? What the heck?

    Y'all had almond milk!!!!!!!! Your staff was great - one person in particular who attempted to help us get on wifi. She and the other woman at the desk both said the wifi was crap.

    Stayed in February 2023

  • Reviewed: 31 January 2023

    4.0
    The pull out couch was broken and held together with zip ties. We had actually upgraded needing the extra bed and it was
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    the broken pull out couch

    the location

    Stayed in January 2023

Showing 1 – 25

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